Business Technical Analyst Senior

Information Technology
in Tampa
, FL
Reference: 19-02792


  • Provide in-depth business knowledge and advanced technical support to one or more business areas through developed and ad hoc analysis/reporting, as well as designing and programming complex new processes/reports
  • Act as subject matter expert for department or business unit on business systems/applications
  • Analyze company functions, processes and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people
  • Perform application/system design and implementation
  • Document development requirements
  • Consult with end users to test and debug applications to meet client needs

Key Duties and Responsibilities:

  • Develop ad hoc reports to conduct data analysis and validation
  • Confer with area/department to analyze current operational procedures and trends and identify problems
  • Conduct business analysis and recommends technical alternative solutions to management as to course of action that best meets the organization’s goals
  • Research, evaluate, and assess the financial impact of issues identified in data/processes
  • Analyze requirements, procedures, and problems to automate processing or to improve existing business systems
  • Create multiuser, real-time, robust database solutions
  • Act as subject matter expert to provide business and technical expertise in requirements solicitation, system analysis, technical design, programming, and documentation of business applications/systems
  • May be responsible for monitoring and reporting to management on the status of departmental projects
  • Anticipate and identify issues that could inhibit achieving the project goals and objectives, and implementing corrective actions and mitigation strategies
  • Provide oversight and resolves complex issues, optimizing performance, resolving problems, and providing timely follow-up on identified issues
  • Provide guidance and training to staff on process, procedures and issue resolution
  • Conducting system analysis meetings, developing system design documents, developing project plans with achievable milestones and deadlines, and mediating different department demands to gain approvals on system scope and design
  • Perform other duties as assigned


  • A Bachelor’s degree in a related field or equivalent work experience in technical data analysis
  • Masters degree in a related field. i.e. Mathematics, Computer Science, etc.

Work Experience:

  • 1+ year of experience in healthcare preferred
  • 4+ years of experience in relevant programming to include SAS. SQL. VB.NET. or Oracle (or similar depending upon departmental requirements) required
  • 3+ years of experience in related business analysis required
  • 1+ year of experience in ASP/ASP.NET preferred


  • Ability to communicate and make recommendations to upper management
  • Demonstrated analytical skills
  • Demonstrated interpersonal/verbal communication skills
  • Demonstrated written communication skills
  • Demonstrated problem solving skills
  • Ability to work in a matrixed environment
  • Ability to work as part of a team

Technology Proficiency:

  • Microsoft Access
  • Microsoft Excel
  • Microsoft PowerPoint
  • SQL Server System
  • Crystal Report Writing
  • Statistical Analysis Systems (SAS)
  • Visual Basics .Net
  • Oracle Database Management System (DBMS)
  • Cognos

Level of Supervision Received:

  • Function independently within broad scope of established departmental policies/practices
  • Generally refer specific problems to supervisor only where clarification of departmental operating policies/procedures may be required