Chief Information OfficerJob Description, Salary, Career Path, and Trends
Along with chief operating officer and chief financial officer, the chief information officer (CIO) is one of the principals at a firm under the chief executive officer.
Chief information officers oversee all of a firm’s IT, computer, and networking functions. They must be well-versed in the current technologies available, and able to analyze and decide which are best for the firm to invest in and utilize to meet its short- and long- term goals.
CIOs must also be intuitive in thinking about their firm’s evolving technology and cybersecurity needs in the future, and in finding and acquiring the right systems and personnel to be ready to support those needs.
Sample job description #1
The Chief Information Officer will establish and implement strategies that have long-term impact on business results in alignment with organizational objectives. This individual will collaborate directly with the CFO, other members of the Senior Leadership Team, and key decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. The CIO will be responsible for building and managing the IT infrastructure, technologies, and data that enable digital transformation. This includes how to best leverage and deploy new and emerging technologies including public cloud, data and artificial intelligence, automation, eCommerce, and cyber security.
The Chief Information Officer will have responsibility and leadership for all aspects of ABC Company’s Information Technology including business analysis and project management, application development and integration, cyber security, infrastructure, hardware and systems. The ability to clearly communicate and garner support for IT strategic plans will be essential.
Internalize and model our company core values that support our mission of making tomorrow a little bit better than today for our employees, our customers, and our community
Build relationships and create strong connections with functional leaders to establish a forward thinking and common IT vision and roadmap
Serve as a visionary agent to drive process improvement across the organization
Promote the use of information technology in a practical and strategic manner to support decision-making and business growth, and provide broad and strategic guidance to leadership team in all areas relating to the use of technology
Attract, develop, and inspire talent within the Information Technology department
Strategy and innovation
Develop a multi-year strategy and roadmap for IT to anticipate and securely scale to support and enable a company with double-digit growth
Develop vision and strategic plan to identify IT applications, information security, and digital solutions to support business objectives or to create new strategic options
Keep abreast of the development of relevant IT systems, hardware, and software applications within the industry
Provide leadership and direction relative to information and data collection, reporting methods, tools and standards
Participate and lead business transformation and integration efforts
Assist, as needed, in due diligence analysis for M&A opportunities
Manage the end-to-end network infrastructure lifecycle of endpoint user equipment, servers, switches, WIFI, firewalls, (etc.) and IT networks
Meet metrics for service availability, performance, and security
Applications and technology operations
Oversee IT policies, standards, practices and security measures to ensure effective and consistent information processing operations while safeguarding information resources
Oversee the design, development and maintenance of internal systems, applications, and systems software to meet the needs of the business
Develop and maintain an appropriate IT organizational structure that supports the needs of the business
Select and manage IT consulting and managed services providers, optimizing the mix of in-house staff and consulting services
Review all hardware, software, cloud service, and IT managed service acquisition and maintenance contracts, soliciting involvement and participation of other management team members as appropriate
Develop and implement IT service management processes and SLA’s for both infrastructure (HelpDesk) and Applications Support
Develop performance objectives and define IT metrics that support our business objectives
Develop and manage annual IT operating and capital budgets
Maintain security of all data proprietary to the company and provide for the complete backup of all computer systems in case of system failure or disaster
Progress an Incident Management Program that includes key stakeholders and bi-annual desktop control exercises
Develop and implement IT policies, standards and guidelines that continuously increase cybersecurity & IT program maturity
Oversee a third-party cybersecurity assessment program to identify business risk and communicate risk to executive leadership
Collaborate with IT stakeholders to define and implement IT controls designed to meet cyber insurance compliance requirements
Oversee risk register program to continually identity, prioritize and mitigate IT risk
Coordinate strategic vendor partnerships that support all cyber security efforts and programs
What you need to succeed (minimum qualifications)
Strategic thinker with creativity and vision
Proven ability to successfully build and manage a high-performance IT team
Robust experience supporting the deployment of new systems and optimizing existing platforms; strong portfolio management skills to deliver business initiatives on schedule and within budget
Positive, high-energy leader with the ability to collaborate with and quickly gain the confidence of senior management and internal customers
Experience with mergers and acquisitions as well as multiple business entities/divisions
Understanding of SASE concepts including zero-trust, SD-WAN, CASB, and next-gen Firewalls
Experience in the selection, implementation, and integration of a cloud-based eCommerce platform
In-depth experience in technology strategy, analysis, and planning
Excellent communication skills, which include active listening and the ability to present complex ideas in concise written and verbal descriptions which are easily understood by both technical and non-technical audiences
Ability to travel, less than 10%.
Education – 4 Year Degree required; BS Computer Science preferred
Licenses/Certificates – MBA desired
ERP Systems experience (JD Edwards system experience a plus)
CRM experience (Salesforce.com a plus)
Proficient in utilizing Microsoft tools, including Excel, Word, Visio and PowerPoint.
Sample job description #2
We have a great opportunity for a Chief Information Officer. Under the direction of the Senior Vice President, Business Transformation, the CIO is a key leadership role and is responsible for developing and promoting all company’s technology platforms. The ideal CIO is a forward thinking, strategic advisor who provides visionary and strategic leadership through the utilization of technology. This person understands the role of technology in the organization and translates strategic direction to tactical plans and manages those plans to successfully implement technology solutions while thoughtfully planning the change management activities required to accompany the implementations.
As part of the Essential Leadership Team, this person exhibits a high level of teamwork and a fundamental understanding that IT is a service provider to the organization. The CIO will be an individual with a focus on innovation, continuous improvement and efficiency, driving change, and accountability throughout the organization.
Provides thought leadership and counsel to the Board, CEO and executive leaders to execute on a strategic plan, showcasing IT strategic value and IT capabilities as a driver of the future
Responsible for strategic planning for technology infrastructure, information system assets, data management, and enterprise security
Responsible for the protection of IT infrastructure, edge devices, networks, and data; prevention of data breaches, monitoring, and response to cyber-attacks
Establish the objectives for operations, maintenance, and enhancement of the IT systems and a plan for continuous improvement of the service levels
Provide expertise and leadership in the selection and management of vendors to provide low-cost, high-efficiency solutions
Based on business requirements, identifies new technology applications and platforms to support corporate growth and scalability; managing all new implementations and change management activities
Understands and optimizes IT investments based on a regulated utility model, understanding regulatory accounting principles
Oversees internal and contracted IT staff, building redundancy and succession planning into the organization
Ensures that IT and network infrastructure adequately support the company’s computing, data processing, and communications needs
Develops and manages all technology budgets and forecasts
Ensures compliance with government regulations that apply to systems operations
MBA or relevant advanced degree; Bachelor’s degree in IT or relevant area
15+ years of related experience
5-10 years of experience with IT leadership roles across several functional areas of IT
Demonstrated leadership success in cross-functional projects that required building alliances and fostering cooperation and collaboration among different parts of the business
Knowledge, skills, and abilities
Demonstrated ability to foster strong relationships around the organization to gain business insight on technology needs and manage expectations around IT support of those needs
Strong foundation knowledge of core IT verticals and how to maximize the value of each division (PMO, Infrastructure, Info Sec, Applications, Service Desk, Administration)
Strong awareness of utility business model (rate base, financing, rate cases, etc.) not required, but very helpful
Solid experience with cybersecurity risk programs, industry best practices, threat intelligence tools, controls platforms, etc.
Complex IT project management understanding and skill set
Highly proactive and results-oriented with excellent critical thinking skills
Sample job description #3
What you will be doing:
Overseeing all day-to-day IT operations
Monitoring hardware running at the manufacturing facilities across the world, on-prem and cloud-hosted servers and virtual machines, and the virtual private network that keeps the company secure
Interacting with other department heads to define, develop, and implement requested changes
Ensuring timely communication with ownership and key stakeholders concerning issues so they can properly prepare their teams (including but not limited to system outages and/or major performance issues)
Maintaining staffing levels through both hiring and terminations as needed
Meeting regularly with direct reports to ensure their and the company’s needs and expectations are met
Analyzing methods to efficiently address software system requirements
Creating code that meets system standards
Ensuring monitoring of all systems
Ensuring IT tickets are responded to and resolved in a timely and accurate manner
Examining and approving all purchase reqs or invoices related to the IT department and ensuring any additional approvals that are required are communicated properly
Monitoring licensing and communicating with ownership and users to ensure adequate licensing is available
Examining ongoing operational expenses and ensuring unnecessary costs are eliminated
Serving as main escalation point for on-call should a critical IT notification be missed
What you need to have:
5-10 years of experience working in IT
Excellent communication and dynamic team leadership skills
Strong project management skills
Resourceful, results-driven attitude
Even-keeled temperament and ability to operate well in a fast-pasted environment
Certification is a plus
Degree in IT, Computer Science, or a related field a plus
Average salary and compensation
The average salary for a chief information officer is $216,000 in the United States. Position salary will vary based on experience, education, company size, industry, and market.
Los Angeles, California
Minneapolis-St. Paul, Minnesota
New York City, New York
Sample interview questions
What would you consider your management style to be?
Can you describe a time when you witnessed a business problem and applied a new technology as a solution? What was the result?
What metrics would you monitor daily as a CIO?
What do you consider to be the key to the long-term success of an IT department?
Can you describe a time in the past you had to deal with a security issue? What was the result?
What would you consider to be the top priority of a CIO?
What’s your experience with a digital transformation process?
Where do you see the IT industry headed in the next 10 years?
How do you stay up to date on trends and innovations in the industry?
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