Business Analyst Job Descriptions, Average Salary, Interview Questions

What Does a Business Analyst Do?

Business analysts analyze statistical data to identify effective ways to boost organizational efficiency. They leverage data analytics to assess processes and determine requirements for the delivery of policy recommendations. They provide data-driven insights that improve decision-making capabilities for the company. A business analyst must have strong analytical skills to develop data-focused strategies that add value to an organization’s bottom line. They should be familiar with the company’s processes, services, hardware, software, and products. Good organizational skills and a solid business sense are needed for this role. 

A business analyst should have a strong background in computer science and experience working with database queries, writing stored procedures, and working with data cube technology. A business analyst needs to have excellent communications skills as they often run meetings and give presentations. They must be able to present technical information to stakeholders who may not have technical expertise. Solid decision-making and managerial skills are essential to a business analyst because often the direction of the organization depends on their decisions and ability to handle projects from beginning to end.

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National Average Salary

Business analyst salaries vary by experience, industry, organization size, and geography. To explore salary ranges by local market, please visit our sister site

The average U.S. salary for a Business Analyst is:


Business Analyst Job Descriptions

Example 1

We are looking for a proficient problem-solver who is adept at creating action plans based on business needs. This Business Analyst will work with multiple business units to elicit, document, and analyze business and technical needs. Proven ability to communicate technical and business requirements alike and exceptional communication skills are keys to succeed in this Business Analyst role.

Major responsibilities

  • Extracts and documents requirements through user stories, use cases, process flow diagrams, etc.
  • Checks that complex requirements are executable, testable, complete, and not ambiguous
  • Collaborates and builds trusted relationships with business units, development teams, and other stakeholders to gather, analyze and, prioritize requests


  • 4+ years of business analysis experience
  • Must be able to communicate to all levels in an organization, strong problem-solving skills, adaptable, flexible, proactive and willing to take ownership
  • Experience with Agile methodology
  • Ability to write basic to moderately complex SQL queries, as well as technical skills including Word, Excel, PowerPoint, Visio, and Jira (or similar tool)
  • Experience on a variety of simple to complex projects
  • Strong ability to elicit and document requirements in a clear and concise manner
  • Bachelor’s Degree in Computer Science, Management Information Systems, Business Administration, or equivalent work experience

Example 2

The Business Analyst collaborates with business and IT to drive requirements planning to define required business processes. This includes participating in every stage of the development life cycle and collaborating on feature prioritization, timelines, schedules, metrics, and reporting, etc., and preparing communication to stakeholders and customers on new features added.

Duties and responsibilities

  • Analyzes business processes, organizational structure, goals, and procedures to identify and develop strategies to improve efficiency and cross-functional collaboration within the business
  • Partners with business users to identify areas of process improvements and recommends solutions through automation and applying lean concept
  • Creates detailed business requirements by partnering with the business and translates the requirement into functional specifications
  • Defines project requirements by identifying project milestones, tracking progress, resolving problems, communicating progress, and recommending actions
  • Leads the implementation of the identified solutions, by performing system testing, providing end-user training, documentation, and support as needed
  • Other duties as requested and/or determined
  • Maintain compliance with Inovalon’s policies, procedures and mission statement
  • Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position
  • Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer

Job requirements

  • Minimum of three years of product management, software development or similar Business Analyst role
  • Ability to identify and implement process and/or technology improvements in conjunction with peers
  • Process analytical skills-interest in and aptitude for understanding both the business and the technical specifics of that business


  • Bachelor’s degree preferred.

Example 3

The Principal Business Analyst shall be part of an agile team and lead efforts to produce accurate business process documentation and user stories, negotiate with business partners in providing technical solutions that deliver business outcomes, and coordinate across teams to ensure alignment on requirements and solution needs.


  • The Business Analyst will perform effective Business, Process, and Product Analysis to improve mean time between release cycles
  • Execute proactive feature-story refinement and lead preparation activities for effective Sprint Planning
  • Ensure stories are refined 1-2 sprints ahead of team
  • Ensure story acceptance criteria is clearly defined for teams or suppliers to begin development on day 1 of each sprint cycle start
  • Learn and apply Behavioral Driven Development (BDD) techniques
  • Improve Planning and Communications skill sets across the teams to better align organizational delivery
  • Define, socialize & maintain Product Roadmaps to ensure alignment of Product Owners, team members, business & IT stakeholders on the feature development plan
  • Deliver on commitments and demonstrate a strong sense of urgency
  • The Business Analyst will ensure team is meeting quarterly commitments by use of PI Planning, Agile team ceremonies, accurate estimating, and alignment of dependencies; Escalate team performance opportunities in the Retrospective ceremony


  • High School diploma/GED required
  • Bachelor’s degree or equivalent experience
  • 7+ years of experience
  • 5+ years of experience in technology implementation for full lifecycle enterprise software projects preferred
  • 3+ years of experience with Salesforce configuration and/or product implementations preferred
  • Direct experience with SF Field Service, Community Portal, mobile features, Scheduling, Maps, and Mulesoft

Sample Interview Questions

  • What is the role of a business analyst in an organization? 
  • What qualities do you have as a business analyst?
  • Which business analysis tools are you familiar with?
  • What is INVEST?
  • How do you stay abreast of the latest business trends and knowledge?
  • What are the main stages of a business project?
  • What is UML and how is it used?
  • What is SRS? What are its key elements?
  • Can you explain the difference between requirements and needs?
  • What is business modeling? What are the business modeling steps?
  • How do you go about initiating a project?
  • What are the essential documents that a business analyst uses? Which documents have you prepared?

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