Business Systems AnalystJob Description, Salary, Career Path, and Trends
Business systems analysts can be called BSAs, computer systems analysts, and even systems architects. But no matter the label, these professionals are defined by the goal of helping an organization operate more efficiently and effectively through the design and implementation of information technology systems, according to the Bureau of Labor Statistics (BLS).
Business systems analysts use both business and information technology tools to evaluate a company’s operating systems and procedures — and design and implement improvements. BSAs typically consult with managers or other functional area leaders to understand how they use IT systems, research emerging technologies that might be a good fit for the company, analyze costs and benefits, and implement new systems. Their responsibilities can include writing instruction manuals and training users.
Sample job description
Do you love making things more efficient? Are you a people person that can effectively communicate with a variety of different people? If so, apply for our position as a business systems analyst.
Business systems analysts use their problem solving skills in combination with their technical prowess to detect opportunities for companies to increase their productivity. These analysts determine company needs, and coordinate with other IT professionals to create and enhance software, and ensure employees are trained on its use.
Business systems analysts use a variety of different technical skills alongside a great ability to communicate with both technical and non-technical personnel. If this sounds like you, you could be the perfect fit for [Your Company Name].
Typical duties and responsibilities
Analyze business, engineering, and data processing problems
Improve computer systems and implement solutions
Examine user requirements, procedures, and issues to improve existing systems and automation
Review and analyze technical reports, manuals, periodicals, and other reference materials
Review existing computer systems to understand capabilities, scheduling, and workflow limitations, and make recommendations, including upgrading to and purchasing new equipment or software packages
Document, develop and revise system design procedures, test procedures, and quality standards
Maintain, test and monitor computer systems and programs while coordinating installations of new applications and systems
Assist staff in resolving computer-related problems, such as programming errors and malfunctions
Consult with management to reach agreement on system operating principles
Work with clients to address information computation or processing needs
Train and supervise computer programmers and systems analysts on computer programs and systems
Education and experience
This position requires a bachelor’s degree in business, computer science, or an IT-related field. Employers prefer job candidates with a master’s degree in business or the equivalent, and experience in computer systems.
Required skills and qualifications
Extensive experience in information technology, computer programming, and management information systems
Excellent written and verbal communication skills
Strong interpersonal skills
Proficient in computer skills
Ability to understand systems records and analyze data
Ability to multitask, prioritize, and manage time
Self-motivated and self-directed
5+ years experience in analytics
Bachelor’s in information systems, business, or a related field
Average salary and compensation
The average salary for a business systems analyst is $101,800 in the United States. Position salary will vary based on experience, education, company size, industry, and market.
Los Angeles, California
Minneapolis-St. Paul, Minnesota
New York City, New York
Typical work environment
Business systems analysts will spend the vast majority of their time working in an office environment as a part of a team. They’ll spend a significant amount of time seated at a computer, and meeting with management, employees, developers, and engineers to coordinate projects.
Business systems analyst often work regular hours from 9 AM to 5 PM, Monday through Friday, but sometimes work nights and weekends to meet deadlines.
As business systems analysts work in a variety of industries, there are many institutions that offer certifications, including:
Certified Analytics Professional (CAP). This certification demonstrates your ability to draw valuable insight and meaning from highly complex data. In order to qualify for this certification, you’ll need a master’s degree in a related field with 5 years experience, or a bachelor’s with 7 years experience. This certification is an excellent way to show potential employers you have the knowledge to guide sensitive and strategic business decisions in the long term.
IIBA Entry Certificate in Business Analysis (ECBA). This entry-level certification is an excellent first step in moving into the world of business analytics. This is the first of three courses offered by the Institute of Business Analytics. To become eligible, you’ll need to complete 21 hours of professional training credits within the past 4 years. After that, there’s no renewal or expiration.
IIBA Certification of Competency in Business Analysis (CCBA). This is the second level of certification following the ECBA. This certification will further prove your commitment to business analytics and demonstrate you’re a serious contender among your competitors. This certification requires 3,750 hours of business analytics work, 21 hours of professional development training, 2 professional references, and the prerequisite ECBA.
IIBA Certified Business Analysis Professional (CBAP). This is the third and final certification in the IIBA chain. This designates the highest and most accomplished in their field and demonstrates the highest level of mastery one can be given within the field. After you’ve obtained the previous two certifications and provided all the necessary criteria, you can test for the coveted certification.
The first step to becoming a business systems analyst is to earn a high school diploma or the equivalent. Graduates should earn a bachelor’s degree in business, computer science, or an IT-related field. An individual who goes on to earn a master’s degree in business or a related field will have expanded career opportunities. Most employers expect business systems analysts to have extensive experience in information technology, computer programming, and management information systems.
US, Bureau of Labor Statistics’ job outlook
SOC Code: 13-1111
Projected Employment in 2030
Projected 2020-2030 Percentage Shift
Projected 2020-2030 Numeric Shift
Business systems analysts will need to broaden their knowledge and level of expertise as the business environment advances toward new technology.
Sample interview questions
What would you consider to be the most vital strengths a business analyst can possess?
How would you approach your typical project?
Can you describe a time when you had a difficult stakeholder? What happened? How did you work around this?
What business intelligence tools have you worked with in the past?
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