Telecommunications Administrators maintain equipment for computer, telephone, voicemail, and video conference systems. Their key responsibilities include troubleshooting problems, repairing equipment, and keeping maintenance records. Telecommunications Administrators need to have outstanding technical and problem-solving skills and the ability to work well with others.
Typical Duties and Responsibilities
- Identify companies’ needs
- Order and install equipment
- Troubleshoot and fix problems
- Supervise installers and technicians
- Monitor performance of equipment
- Conduct testing and implement improvements
- Maintain records for telecommunications equipment
Education and Background
Telecommunications Administrators need to have a high school diploma or equivalent. They should earn an associate degree or a bachelor’s degree, ideally in a field such as information technology or computer science. Some employers provide on-the-job training for their specific needs. Employers typically prefer job candidates with certifications in their company’s relevant area of technology.
Skills and Competencies
- Excellent verbal and written communication skills
- Manual dexterity and hand-eye coordination
- Advanced computer and technical skills, including Microsoft Office Suite
- Strong analytical skills and the ability to understand complex information
- Outstanding interpersonal skills and relationship-building
- Ability to troubleshoot and solve problems
- Keen attention to detail
According to Payscale the median annual salary of a Telecommunications Administrator with
1 Year of Experience:
- Orlando, Florida: $56,000
- Tampa, Florida: $54,000
- Jacksonville, Florida: $52,000
- Miami, Florida: $60,000
- Atlanta, Georgia: $60,000
- Chicago, Illinois: $69,000
- Houston, Texas: $68,000
- Los Angeles, California: $67,000
- New York City, New York: $75,000
- Seattle, Washington: $76,000
- Overall: $65,000
5 Years of Experience:
- Orlando, Florida: $75,000
- Tampa, Florida: $71,000
- Jacksonville, Florida: $73,000
- Miami, Florida: $75,000
- Atlanta, Georgia: $83,000
- Chicago, Illinois: $85,000
- Houston, Texas: $84,000
- Los Angeles, California: $83,000
- New York City, New York: $86,000
- Seattle, Washington: $85,000
- Overall: $80,000
Similar Job Titles
- Systems Administrator
- Systems Analyst
- Database Administrator
- Database Developer
- Computer Programmer
- Information Systems Manager
- Telecommunications Installer
- Telecommunications Technician
- Software Developer
- Web Developer
Telecommunications Administrators must have a high school diploma or equivalent. They should then earn an associate degree — and preferably a bachelor’s degree — in a computer or information-technology discipline. Most employers provide hands-on training that lasts a few weeks or months. Candidates who receive certifications will enjoy more significant career opportunities.
Demand for IT workers is high and should continue to grow as companies invest in new products and mobile technology. Knowledge of video streaming and high-speed internet access will be especially valuable.
The Telecommunications Industry Association offers industry news, career advice, and job listings for candidates. The National Alliance for Communications Technology Education and Learning is another excellent resource.
According to the U.S. Bureau of Labor Statistics, the need for Telecommunications Administrators and Network Administrators should grow by five percent over the next several years, which is about as fast as average. Candidates who earn a bachelor’s degree and certifications will enjoy more opportunities.
Telecommunications Administrators usually work regular weekday hours, 9 a.m. to 5 p.m., but sometimes they might need to log more than 40 hours a week. They also may need to travel to different job sites to do their work.
Where You Can Find Jobs
- 4 Corner Resources
- Career Builder
- Zip Recruiter
- Telecommunications Industry Association
Are You Interested in Becoming a Telecommunications Administrator
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