Telecommunications Administrator

Job Description

Telecommunications Administrators maintain equipment for computer, telephone, voicemail, and video conference systems. Their key responsibilities include troubleshooting problems, repairing equipment, and keeping maintenance records. Telecommunications Administrators need to have outstanding technical and problem-solving skills and the ability to work well with others.

Typical Duties and Responsibilities

  • Identify companies’ needs
  • Order and install equipment
  • Troubleshoot and fix problems
  • Supervise installers and technicians
  • Monitor performance of equipment
  • Conduct testing and implement improvements
  • Maintain records for telecommunications equipment

Education and Background

Telecommunications Administrators need to have a high school diploma or equivalent. They should earn an associate degree or a bachelor’s degree, ideally in a field such as information technology or computer science. Some employers provide on-the-job training for their specific needs. Employers typically prefer job candidates with certifications in their company’s relevant area of technology.

Skills and Competencies

  • Excellent verbal and written communication skills
  • Manual dexterity and hand-eye coordination
  • Advanced computer and technical skills, including Microsoft Office Suite
  • Strong analytical skills and the ability to understand complex information
  • Outstanding interpersonal skills and relationship-building
  • Ability to troubleshoot and solve problems
  • Keen attention to detail

Compensation

According to Payscale the median annual salary of a Telecommunications Administrator with

1 Year of Experience:

  • Orlando, Florida: $56,000
  • Tampa, Florida: $54,000
  • Jacksonville, Florida: $52,000
  • Miami, Florida: $60,000
  • Atlanta, Georgia: $60,000
  • Chicago, Illinois: $69,000
  • Houston, Texas: $68,000
  • Los Angeles, California: $67,000
  • New York City, New York: $75,000
  • Seattle, Washington: $76,000
  • Overall: $65,000

5 Years of Experience:

  • Orlando, Florida: $75,000
  • Tampa, Florida: $71,000
  • Jacksonville, Florida: $73,000
  • Miami, Florida: $75,000
  • Atlanta, Georgia: $83,000
  • Chicago, Illinois: $85,000
  • Houston, Texas: $84,000
  • Los Angeles, California: $83,000
  • New York City, New York: $86,000
  • Seattle, Washington: $85,000
  • Overall: $80,000

Similar Job Titles

Career Path

Telecommunications Administrators must have a high school diploma or equivalent. They should then earn an associate degree — and preferably a bachelor’s degree — in a computer or information-technology discipline. Most employers provide hands-on training that lasts a few weeks or months. Candidates who receive certifications will enjoy more significant career opportunities.

Position Trends

Demand for IT workers is high and should continue to grow as companies invest in new products and mobile technology. Knowledge of video streaming and high-speed internet access will be especially valuable.

The Telecommunications Industry Association offers industry news, career advice, and job listings for candidates. The National Alliance for Communications Technology Education and Learning is another excellent resource.

Job Outlook

According to the U.S. Bureau of Labor Statistics, the need for Telecommunications Administrators and Network Administrators should grow by five percent over the next several years, which is about as fast as average. Candidates who earn a bachelor’s degree and certifications will enjoy more opportunities.

Typical Hours

Telecommunications Administrators usually work regular weekday hours, 9 a.m. to 5 p.m., but sometimes they might need to log more than 40 hours a week. They also may need to travel to different job sites to do their work.

Where You Can Find Jobs

  • 4 Corner Resources
  • Career Builder
  • Glassdoor
  • Indeed
  • LinkedIn
  • Monster
  • Zip Recruiter
  • Telecommunications Industry Association

Are You Interested in Becoming a Telecommunications Administrator

We will connect you to one of our headhunters or recruiters to see if you are a perfect fit for one of our job openings. If a job opening does not suit you, we will always keep you in mind as new positions open up. We have vast experience connecting professionals with some of the most well-known organizations in the country. Your next job or career path can be right around the corner. Check out our latest job openings and our blog for career advice.

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