Systems AdministratorSample Job Descriptions, Salaries, and Interview Questions

Most companies can’t function without computers; they need system administrators to make sure their computer systems stay up-to-date and running. A system administrator isn’t just responsible for maintaining computer systems. They are also usually responsible for installing those systems or leading a team of people who install those systems.

A system administrator usually maintains the essential IT functions of a business such as operating systems, business applications, security tools, web-servers, email, PCs, local and wide-area networking of both hardware and software, and mid-range server hardware. They are also in charge of installing updates to software and troubleshooting system issues.

Some system administrators are also in charge of data backup, security, and recovery, depending on the size of the company for which they work. A system administrator needs to stay abreast of the latest changes in technology, to maintain the most efficient system for their company.

Sample job description #1

Description

Our client seeks a Systems Administrator to oversee complex processes that ensure technology resources are distributed, maintained, and effectively utilized across their growing network. This is a technical role that requires hands-on knowledge of User Management & Authentication (Okta), 2FA, MacOS Operating Systems , Cloud Enterprise Collaboration Tools (Google Admin and Office 365), Cloud Infrastructure (AWS, Azure and Google Cloud Platform), Device Management Platforms (JAMF, Google Admin), and familiarity with networking and wireless.

Competencies

  • Manages multiple projects/initiatives in a timely manner while coordinating and communicating with stakeholders.
  • Clear communicator with ability to articulate technical concepts in a language that anyone can understand
  • Demonstrates initiative with a strong sense of urgency and purpose
  • Proven success in the support and administration of customer-centric solutions
  • Possesses knowledge of industry best practices and the ability to understand complex and advanced technical concepts
  • Ability to work collaboratively and quickly shift focus in a dynamic, fast-paced environment
  • Comprehensive knowledge and hands on experience with JAMF, Mac OS, Chrome OS, Google Admin, Okta, Workday, AWS, and other SaaS enterprise cloud-based services
  • Familiarity with Azure and Active Directory
  • Experience with operating endpoint management tools including Apple DEP, JAMF Pro/Cloud as well as Windows Server
  • Experience using IT Service Management software to manage projects and tasks (Preferred: TeamDynamix).

Responsibilities

  • Administers and maintains existing device management frameworks, integration, and identity management solutions
  • Reviews and applies security best practices & performs proactive performance monitoring and tuning
  • Manage entire lifecycle of Linux/Unix Systems (i.e. Apple Mac OS/iOS)
  • Provide systems support to DevOps and application engineers
  • Acts as tier three support for HelpDesk
  • Supports Gmail configuration and mailbox management including email routing, spam filtering and forensics

Troubleshooting and maintenance

  • Serve as point of escalation for systems troubleshooting and issue resolution
  • Supports business continuity plans and site readiness
  • Performs testing of data retention and recovery policies

Other

  • Continuously provides and receives feedback regarding current IT processes to identify areas of improvement
  • Performs other duties or special projects as assigned in their field
  • Comfortable with eDiscovery concepts and data collection including Holds and Retention Policies
  • Expected to work out of the main office location with pre-negotiated remote options
  • On Call as business needs dictate

Education and experience

  • Bachelor’s degree in Information Technology or related field or 3+ years of experience in IT
  • 3+ years of experience providing technical support in an enterprise environment
  • Previous experience supporting 25+ offices/sites in large footprint areas

If this sounds like you, then let’s connect!

Sample job description #2

We are looking for an System Administrator to join our team and work closely across IT Operations and architecture to ensure that all the environments are operational and available some on a 24/7 basis. This is a remote role.

What you will do

  • Administer, maintain and monitor all company vSphere virtual server infrastructure
  • Maintain, report and upgrade network and computer systems including switches, firewalls, storage devices
  • Installation, configuration, implementation, and maintenance of Linux (CentOS and RHEL) servers
  • Ensure all environments are operational and available on a 24/7 basis
  • Responsible for system performance, analysis, and tuning
  • Responsible for data backup and recovery
  • Responsible for installation of systems and software, including system patches and upgrades
  • Document systems, configurations and operational instructions
  • Will assist in the development of proposals for recommending upgrades to software/hardware, and plan for sizing and scaling of servers
  • Ensure proper security, monitoring, alerting and reporting for the infrastructure

Who you are

  • US citizen with the ability to obtain a security clearance
  • Strong problem solver with excellent communication skills
  • Have a growth mindset with a desire to learn and embrace challenges
  • Innovative and passionate about your work
  • Excellent team player

What you have

  • Bachelor’s degree in Computer Science, Engineering, or related discipline
  • At least 3 years of experience as a System Administrator
  • In-depth knowledge of RHEL/CentOS Linux (components, commands, layout, maintenance)
  • Strong knowledge of networking and storage technologies
  • VMware experience managing vSphere, ESXi deployments and virtual servers
  • Experience in scripting and building required automation using standard technologies such as puppet, ansible
  • Expertise with server components and operating systems in data center, cloud and hosted configurations

Sample job description #3

This position is responsible for the administration and maintenance of the environments running Microsoft Windows Server Operating Systems and VMware at all corporate facilities working in cooperation with the IT Network, Security, Systems, Storage and Database administrators to provide highly available and reliable systems to support employees and business departments.

Duties and responsibilities:

  • Responsible for providing day-to-day support and maintenance for all Windows hardware, operating systems and enterprise applications.
  • Accountable for maintaining server and security configurations in compliance with established best practices and established baseline configurations.
  • Responsible for Administration of Microsoft Windows Server OS 2008R2 – 2019, Active Directory, Azure AD, DNS, DHCP, GPO, IIS.
  • General Administration of SQL.
  • Upgrade/install Windows OS and Server software.
  • Administration of VMware including Horizon VDI.
  • Administration of Exchange on-prem and O365 including SharePoint and Project Online.
  • Message hygiene solutions; Mimecast, Microsoft ATP, Proofpoint, etc.
  • Storage administration (EMC, NetApp, Nimble, etc.)
  • Ensure proper backup processes are in place to allow for full recovery of sites and documents; Backup Exec, Datto, Veeam and/or other backup solutions
  • Evaluate tools and applications relevant to the sites.
  • Maintain proper Change Control and Configuration Management processes.
  • Monitor sites daily, respond to alerts, and provide on-call support.
  • Create PowerShell scripts to automate tasks.
  • Administration of Microsoft System Center Applications.
  • Provide daily, weekly, and monthly Windows system checklist with historical trending reports.
  • Provide monthly KPI metrics and trending reports.
  • Work service requests and help desk tickets on a daily basis.
  • Patch Management KACE, ivanti, WSUS
  • Perform other duties and responsibilities as may be assigned from time to time by management.

Job requirements:

  • Demonstrated expert skills with Windows Administration, maintenance, performance tuning and troubleshooting.
  • Demonstrated expert skills in performance tuning strategies as well as disaster recovery strategies.
  • Demonstrated knowledge of the change management procedures for IT Operations.
  • Ability to work with other teams to promote changes to production and other environments.
  • Ability to work with the cross functional teams to automate reactive procedures where possible, and to promote rapid response to known issues.
  • Deep understanding of the supporting application architectures and the general application functionality running in the Windows environments.
  • Understanding of O365 Administration
  • General understanding and Administration of SharePoint Online and Project Online.
  • Familiarity with SharePoint development for site customization and applications.
  • Deep understanding of IT operational policies and procedures within all IT core disciplines.
  • Proficiency with all IT Operations Remote Monitoring performance tools.
  • Deep understanding of PowerShell scripts.
  • Deep understanding of Azure and other Cloud Platforms.
  • Ability to Manage and lead Windows and VMWare projects to completion.
  • Full understanding of the security stack.

Experience/education requirements:

  • Bachelor s Degree in Computer Science/MIS or similar industry experience
  • 6-8+ years Microsoft Server OS Administration in a senior position.
  • Microsoft Certified Solutions Expert (MCSE) and VMware VCP preferred
  • ITIL experience strongly preferred.
  • HIPAA experience strongly preferred.

Average salary and compensation

The average salary for a systems administrator is $95,550 in the United States. Position salary will vary based on experience, education, company size, industry, and market.

LocationSalary LowSalary High
Phoenix, Arizona$95,000$128,550
Los Angeles, California$107,200$145,050
Denver, Colorado$89,350$120,850
Washington, DC$108,850$147,250
Miami, Florida$88,950$120,300
Orlando, Florida$82,050$111,000
Tampa, Florida$82,850$112,100
Atlanta, Georgia$86,900$117,550
Chicago, Illinois$99,900$135,150
Boston, Massachusetts$108,000$146,150
Minneapolis-St. Paul, Minnesota$86,100$116,500
New York City, New York$113,700$153,850
Philadelphia, Pennsylvania$92,600$125,250
Dallas, Texas$90,150$121,950
Houston, Texas$89,350$120,850
Seattle, Washington$103,950$140,650
National Average$81,200$109,900

Sample interview questions

  • How would you go about troubleshooting a network or system which cannot connect to the internet?
  • Do you have any certifications which will help prove your expertise as a system administrator?
  • What is your top specialty as a system administrator?
  • What background do you have in computer science or systems administrator?
  • How would you go about setting up a system backup?
  • How would you ensure that a network is secure from outside threats?

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