Business Applications Manager

Information Technology
in Miami Gardens
, FL
Reference: 19-01879

Job Description:

The Manager of Business Applications will be responsible for overseeing the administration of Line of Business applications. They will develop, document, implement, maintain, and enforce the comprehensive business application strategy, standards, and processes.


  • Manages the administration, support and training for business applications
  • Manages all budgetary and personnel functions for the business applications team
  • Provides leadership for ongoing communications and training for business applications
  • Responsible to develop rollout/release plans for both new applications and upgrades to existing applications
  • Ensures that business applications comply with company security policies
  • Develops feasibility studies and proposals for senior management
  • Develops criteria to evaluate 3rd party vendors and applications
  • Manages all aspects of implementation planning & coordination
  • Adheres to agree upon service levels (i.e. project schedules, system availability, etc.)
  • Identifies emerging trends/best practices and ensures proposed solutions meet Company Goals
  • Sets technical direction for business applications and maintenance initiatives
  • Develops detailed plans and accurate estimates for the design, build, and implementation of projects
  • Manage all personnel aspects of the Business Applications team (hiring, performance reviews, etc.)

Knowledge, Skills, and Abilities:

  • Familiarity managing enterprise-class business applications such as: Enterprise resource planning (ERP) systems, Human resources information systems (HRIS) or Human resources management systems (HRMS)
  • SharePoint
  • Information technology service management (ITSM) systems
  • Customer relationship management (CRM) systems
  • Content management systems (CMS)
  • Integrated workplace management systems (IWMS)
  • Enterprise document management (EDM) systems or Enterprise content management (ECM) systems
  • Fluent in English

Education/Specialized Knowledge Requirements:

  • Bachelor of Science in Computer Science, MIS, or Mathematics Bachelor Degree Preferred
  • Seven (7) plus years’ managing enterprise-class business applications
  • Three (3) plus years’ management experience, supervising people and processes