Care Coordinator

in Tampa
, FL
Reference: 19-02652


  • Provide administration and department support for clinical care management, case and disease management and field service coordination staff
  • Coordinate services and perform administrative functions
  • Assist in completing activities related to various cross functional projects in support of departmental goals
  • Respond to phones as assigned or team coverage as directed by supervisor
  • Provide technical and administrative support to clinical and behavioral staff as needed
  • Complete and submit special projects. reports or assignments to meet department needs and objectives
  • Serve as a liaison in corresponding and communicating with providers, vendors and organization contacts and/or members representative’s
  • Format and edit correspondence and documents
  • Organize a variety of administrative and clinical tasks and prioritize in order of importance and impact on members and providers
  • Interact with other departments including Claims, Enrollment and Member Services to resolve member and provider issues
  • Participate and support nursing tasks


  •  A High School diploma or GED Required
  • An Associate degree in a related field
  • 3+ years of experience in a managed care setting, medical office or facility setting with demonstration of medical administration duties
  • Knowledge of medical terminology and/or experience with CPT and ICD-9 coding
  • Demonstrated interpersonal/verbal communication skills
  • Demonstrated written communication skills
  • Ability to effectively present information and respond to questions from peers and management
  • Ability to multi-task
  • Work effectively within group to achieve desired outcomes

Technology Proficiency:

  • Microsoft Outlook
  • Word and Excel
  • Microsoft Excel
  • Microsoft Word