Call Center & Customer Service Staffing Agency
Hiring the right people isn’t optional when customer service is your brand’s front line. It’s business-critical. As a leading call center staffing agency, 4 Corner Resources helps companies nationwide build teams of skilled, reliable, and brand-aligned customer service professionals.
We understand what makes a great rep: empathy, adaptability, and the ability to turn problems into positive experiences.
From inbound support reps to outbound sales agents, or a full remote team for seasonal surges, our recruiters specialize in high-volume customer service hiring that’s fast, accurate, and built for retention.
Our Customer Service Recruiting Statistics
1.87
Submit to hire ratio
1.55
Interview to hire ratio
93%
Client retention rate
Call Center & Customer Service Professionals We Place
Our Call Center Recruiting Process
Discovery
We begin by gaining a thorough understanding of your hiring criteria.
Sourcing
We utilize internal and external databases to access millions of resumes.
Screening
We combine advanced AI with our proprietary interview process, refined over two decades.
Qualifying
Our recruiters go deep to understand our candidates personally as well as professionally.
Face-to-face interview
As much as we love and embrace technology, we value our recruiters’ judgment above all else.
Reference checks
We trust, but always verify experience and skills with former managers and supervisors.
Candidate delivery
We submit only fully qualified candidates, then coordinate interviews for your hiring team.
Onboarding
From job offer to new hire paperwork and beyond, our team is there every step of the way.
Call Center & Customer Service Recruiting Services
Contract staffing
A service designed around getting quick personnel for immediate projects or urgent staffing situations.
Contract-to-hire
Our contract-to-hire customer service staffing solutions offer flexibility for rapid recruitment.
Direct hire
Expert recruiting for challenging positions or when your existing team is at its limit.
Resume sourcing
For customer service positions, our budget-friendly option supplies quality resumes that meet your requirements.
Temporary staffing
The staffing approach designed to supply immediate support during your high-traffic periods.
RPO
Trust your recruitment to us with recruitment process outsourcing, our most comprehensive service.
We Staff Customer Service Professionals Across the U.S.
We have experience placing call center professionals across 100 cities throughout the United States. This includes major cities like Minneapolis, New York City, Orlando, Tampa, Dallas, Atlanta, Denver, and Miami. We also staff in smaller cities like Lakeland, Huntsville, Midland, Burlington, and Charlottesville.
4 Corner has consistently provided excellent customer service candidates. Because of their quality, we have hired more of their candidates than all other firms combined.
-Nathan, Sr. Procurement Manager
FAQs
Do you specialize in any particular industries?
While we have deep-rooted expertise in Orlando’s key industries, like hospitality and entertainment, our recruitment strategies are adaptable across sectors. Whether you’re in healthcare, finance, or technology, we’re equipped to find the right people for you.
How quickly can you fill customer service roles?
The timeline, of course, depends on your specific needs and the complexity of the roles, but we pride ourselves on our efficiency and agility. We have placed classes of call center agents in less than a week and filled customer service positions within a day; no matter your need, we can find someone for you.
How do you ensure the quality of candidates?
We don’t just match resumes to job descriptions. Our candidates undergo a rigorous vetting process that includes skills assessments, cultural fit interviews, and reference checks. We want to make sure that we’re not just filling a seat but adding value to your team.
What types of roles do you typically fill?
We frequently fill roles from entry-level customer service representatives to specialized call center agents and managerial positions. Our focus is on understanding your unique requirements so we can find the talent that fits seamlessly into your organization.
Can you help with temp-to-hire roles?
Yes, we understand the benefits of the contract-to-hire approach, especially when you’re looking to assess fit before making a long-term commitment. We can easily source candidates open to potentially permanent arrangements, giving you the flexibility you need.
What makes you different from other staffing agencies?
In a word, experience. Located in Orlando, we have a history with the industries that drive this region. We understand the specific challenges and opportunities you face. When you partner with us, you’re getting tailored, localized solutions—not a one-size-fits-all strategy.
