Inside Sales RepresentativeSample Job Descriptions, Salaries, and Interview Questions
Inside sales representatives support the sales staff by creating new sales opportunities by trying to understand the client’s needs and resolve any potential concerns they may have about the company.
Inside sales representatives remain in the office making phone calls rather than going out and meeting with clients face-to-face. They’re primarily responsible for selling services and products to customers by cold calling or following up with potential leads. It is important for inside sales representatives to be good listeners and well-spoken to deliver quality customer service.
This job opportunity is perfect for anyone looking to become a sales professional by developing strong conflict management and resolution skills and increasing client engagement. People who succeed in this role will have opportunities to advance in other sales roles such as sales operations manager or director of sales.
Sample job description
Average salary and compensation
The average salary for an inside sales representative is $42,500 in the United States. While only base salaries are reflected here, commissions and bonuses may greatly increase total compensation. Additionally, salaries will vary based on experience, company size, industry, and geographic market.
Los Angeles, California
Minneapolis-St. Paul, Minnesota
New York City, New York
Sample interview questions
Are you a go-getter?
What makes you a good sales representative?
Sell me this pen.
What is one example of a tough sale you have closed, and how did you go about closing it?
How would you go about building trust with a customer?
What is your closing rate?
Explain a time where you were able to get a customer to buy after resolving their objections.
Can you provide an example of a disagreement you have had with a team member and how you have resolved it?
Is your sales experience similar to our company’s product/service?
Do you have any relevant certifications or prior work experience?
Why do you want to work at [Your Company Name]?
How do you research prospects before a call or meeting with them?
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