Qualifications:
- Excellent interpersonal skills
- Great communication
- Multilingual is a plus
- Ability to handle multiple tasks and balance priorities
- Must demonstrate a commitment to customer service
- Must exhibit keyboard proficiency
- High level of accuracy
- Able to work evening shifts, holidays and weekends
- Provide exceptional customer service and solve customer based problems
Minimum Requirements:
- 2+ years of experience working in a customer based environment
- Proven ability to meet deadlines
- Knowledge of Microsoft Office Suite applications including Excel, Word, PowerPoint, and Outlook
- Maintain departmental quality standards
- Ability to effectively communicate with peers and supervisors
- Ability to maintain a positive and productive work environment