Talent Acquisition Coordinator

Human Resources
in Lake Mary
, FL
Reference: 19-04089


The Talent Acquisition Coordinator or Candidate Experience Coordinator (CEC) serves as the key candidate outreach and administrative support professional for the Talent Advisor to which he/she is aligned. Although positioned within TA Operations, the CEC takes daily direction from their respective Talent Advisor to ensure all candidate-facing communication and interactions are positive, informed and engaging. The goal is to achieve best-in-class candidate satisfaction, regardless of hiring outcome. To achieve this goal, the CEC creates capacity for the Talent Advisor to focus on the strategic value-add drivers by overseeing the following critical but tactical areas of work:

  • Candidate communications (as directed by the TA)
  • Interview scheduling and related communications
  • Candidate on-boarding
  • Workday data entry and administration (as directed by the TA)

Duties & Responsibilities:

  • Develop appropriate, well-written and timely candidate communications to ensure candidates are informed about process, current status, next steps, and other pieces of information that are helpful and necessary to make informed decisions
  • Partner effectively with Hiring Managers (and/or their delegates), interview panelists, and HR to ensure candidate interviews are scheduled quickly
  • Leverage influencing skills to minimize interview rescheduling and other disruptions to the candidate experience
  • Manage all related logistics (scheduling conference or interview rooms, accessibility to technology, candidate travel if required, itinerary finalization and distribution, collecting feedback forms, etc.)
  • Ensure candidates are dispositioned appropriately and accurately as they move through the recruitment process
  • Touch base periodically with candidates to answer questions and keep them engaged (as directed by the TA)
  • Ensure a smooth transition into and through the client’s On-Boarding process; This includes setting appropriate expectations regarding process, timing, requirements, interacting with third-party vendors, establishing a Workday account, etc.
  • Initiate and oversee the candidate On-Boarding process for their respective business unit(s), including background checks, drug tests, license verification, etc.
  • Monitor candidate progress throughout and ensure time requirements/deadlines are met
  • Ensure all compliance requirements are met
  • In partnership with the Talent Advisor, develop and deploy a Workday data entry and administration strategy ideally suited to meet the working preferences and capacity requirements of the Talent Advisor, including the opening and closing of requisitions
  • Partner with TA Operations and HR Operations on subsequent technology releases and the corresponding impact to process, including implications for retraining
  • Partner with the Talent Advisor and Strategic Sourcer to schedule on and off-campus hiring events
  • Oversee or participate in other related TA Operational work as needed

Minimum Qualifications: 

  •  High school diploma required
  •  Prior experience working in a professional setting
  •  Demonstrated ability to provide exceptional customer service, both internally and externally
  •  Basic understanding of Recruiting and HR concepts, policies and procedures
  •  Experience with Applicant Tracking Systems
  •  Proficient in MS Office Programs (Word, Excel, PP, Visio)

Preferred Qualifications:

  • Associates Degree from an accredited institution
  • Prior experience working in an HR/TA-related function
  • Excellent interpersonal, influencing and communication skills
  • Strong attention to detail
  • Experience with Applicant Tracking Systems (Workday a plus)