HR AdministratorJob Description, Salary, Career Path, and Trends
A job as an HR Administrator can be high stress, very fast-paced, and difficult. HR administrators will need to be able to multitask, explain things in layman’s terms, and be exceptionally organized. HR Administrators help manage and prepare different HR documents, help employees with issues that arise, facilitate employee onboarding and training, and help with payroll. As they are the first point of contact between employees and the HR department, they will handle employee contracts, recruiting, and interviewing for the company. HR administrators should possess strong written and verbal communication skills, excellent time management skills, and a passion for the company they work for.
Sample job description #1
ABC Company is partnering with a global broker that provides specialist insurance, reinsurance, and capital markets advisory services to assist them in bringing on an HR Administrator. This is a direct hire opportunity, offering a competitive salary and fantastic benefits.
HR Administration, HR Information System (HRIS), Metrics and Reporting
Act as a go-to HR professional for day-to-day employee questions, as well as respond to employees in a timely and accurate manner ensuring complete follow-through
Assist with annual and off-cycle compensation, bonus, and promotion processes
Work with other HR team members to ensure annual HR checklist is completed
Update HR reports on a monthly basis to provide accurate metrics to the business
Create ad hoc reports and manipulate data, as needed, in an accurate and concise manner
Prepare and submit annual EEO-1 report
Answer day-to-day questions regarding benefits plans; refer employees to Benefit Resource Center for claims resolution issues or escalate to other HR team members, as needed
Assist with leaves of absence tracking, including disability plan coordination
Review discrepancy reports from medical carrier when issues arise between HRIS and medical carrier record keeping systems
Reconciliation benefit carrier invoices on a monthly basis
Recruiting and Onboarding
Perform initial phone screens and in-person interviews, as requested
Assist in preparation of offer letters, agreements, and all other relevant new hire paperwork
Onboard new employees in a welcoming way, ensuring they receive timely and accurate instruction needed regarding their employment and benefits options
Participate in various projects in order to gain exposure to different areas within HR
Complete project work in a timely and accurate manner, and provide clear communication on project status to project leader(s)
Required Education, Experience and Skills:
4-year degree from accredited college or university or a combination of some advanced education/training along with equivalent years of experience in Human Resources
Minimum of three years of experience in a Human Resources role in a professional environment
Strong attention to detail with excellent follow up and follow through skills
Advanced proficiency of Microsoft Office suite of products, including Teams
Ability to see big picture, yet has the ability work in a detailed and thorough manner
Sample job description #2
The primary purpose of this position is to provide process and transactional support for HR systems & processes, including support for all users through the resolution of cases (using Service Now technology), chat and phone support. This position is expected to be a first point of contact with handling all support calls routing to the People Operations team, and other tasks as required to resolve first level support requests.
This role will be responsible for assisting with a large volume of data entry and review related to team member business processes, including hires, terminations, salary adjustments, and other confidential items. This position will also monitor various HR inboxes and respond or escalate to the appropriate team, including COE, HR Strategic Partners, or Leadership
Essential duties and responsibilities
Support – 100%
Receives and provides basic navigation support for routine correspondence following established procedures (such as address changes, application support, background check corrections, and employee self-service support)
Review and update of key business processes and general master data components
Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met
Bachelor’s degree or equivalent combination of education and experience preferred
2+ years relevant customer support role and past data entry experience
Intermediate computer skills including generating simple letters, spreadsheets, and/or graphics for personal business use or creating simple queries and simply formatted data output
Must be proficient in Microsoft Excel, Word, and Power point
Understanding of HR systems and processes is a plus
Ability to interact with and communicate to a broad range of end users providing excellent support
Requires excellent communication skills, both verbal and written
Must possess excellent customer service, basic analytical and trouble-shooting skills, planning, and organizational skills
Must be detail-oriented and work well in a team environment.
Must be able to work in a fast-paced environment
Must be able to multitask when applicable
Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization
Excellent judgement and proven ability to analyze issues quickly & take appropriate action under limited time constraints
Perseveres to locate necessary data quickly to support customer resolution; Consistently delivers high-quality, timely work, resulting in highly satisfied customers
Passion for learning
Familiarity with SAP/HR and Workday highly valued
Sample job description #3
ABC Company is looking for a Human Resources Assistant to assist with administration with the day-to-day operations of the Human Resources functions and duties. In addition to providing clerical support to the HR department and employees regarding human resources related activities, policies, processes, and procedures, the Human Resources Assistant will be in charge of a number of different personnel related administrative tasks. This opening is based in the (City, State) area and is a short-term contract/temporary opportunity.
Explore the internet to locate potential customers
Oversee office and administrative tasks
Partake in planning new employee orientation meetings
Update employee database information
Approachable and appropriate interacting with staff at all levels in a rapidly changing environment
Proven knowledge of Human Resources (HR) Administration
Deep understanding of Employee Timesheets
Onboarding experience preferred
Computer Files experience
Spanish Language experience desired
Data entry experience required
Accomplished in office applications and software, as well as Human Resource Information Systems (HRIS)
Desire to thrive in scenarios of team-based work or independent tasks, always looking to learn more and take initiative on a number of different projects and tasks
Excellent verbal, written, and social communication skills
Experience handling confidential business matters and information with discretion
If you are a self-starter who is passionate about supporting a dynamic and growing company, we would love to hear from you! Contact us now – this position is available and will be staffed by the end of the week!
Average salary and compensation
The average salary for a HR administrator is $66,200 in the United States. Position salary will vary based on experience, education, company size, industry, and market.
Los Angeles, California
Minneapolis-St. Paul, Minnesota
New York City, New York
Sample interview questions
What interests you about human resources?
How do you handle confidential information?
How have you used creativity in an HR position?
Which area of HR do you enjoy working in the most?
Do you enjoy working as part of a team?
Where do you see yourself in five years?
What are your biggest strengths and weaknesses?
How do you go about finding the right person for a position?
How would you organize a team-building event for a diverse group of people?
How would you resolve a dispute with your team?
What are the most common mistakes HR administrators make, and how would you avoid them?
What leadership techniques do you use?
Can you describe your most important accomplishment?
Do you prefer working alone or in groups?
What is the most important thing you are looking for in a job?
What are some things you particularly liked about your last job?
What was the most difficult decision you made in the last six months?
How would you get your team to accept your ideas or departmental goals?
We match top professionals with great employers across the country. Your next career move or star employee is just around the corner. Review our career content and advice, browse our latest job openings, or email us your resume. We look forward to connecting with you soon!