Benefits AnalystJob Description, Salary, Career Path, and Trends

When business leaders talk about their company’s most valuable resource, they will often mention “our people.” In almost every industry, a company’s employees are its lifeblood, and attracting and keeping the best, most talented people is vital.

Benefits analysts play a crucial role in helping companies hire the best employees it can and keeping them happy once they’re on board. Benefit analysts review and analyze employee benefits plans and policies, as well as compensation packages. They recommend the best programs for their organizations to use, ideally attractive to prospective employees as well as good for the company’s bottom line.

The job of a benefits analyst touches so many employees. It can be a gratifying human resources career for the right candidates. 

Sample job description #1

Responsibilities

  • Administer employee benefits programs such as medical, dental, vision plans, life and disability insurance plans, leaves of absence, and 401k retirement plan
  • Work closely with the benefits team, benefits consultants and insurance vendors to implement approved new plans or changes to existing plans by preparing announcement materials, gathering plan summary documents, updating the employee intranet, and other media for communicating plans to employees
  • Act as a subject matter expert for escalation of employee benefits inquiries and complaints to ensure a quick, equitable, and courteous resolution
  • Maintain contact by zoom, phone or email, with insurance companies, employees, and beneficiaries to facilitate proper and complete utilization of benefits for all employees
  • Craft content and communications for employees that are approachable, succinct, and reflect Company culture
  • Prepare benefits reports for plan audits, actuaries, insurance carriers, and management
  • Lead and act as project manager for the following benefit plans/programs:
  • Compliance management; ensure the program is meeting all legislative requirements including, but not limited to 5500 filings, ACA reporting, distribution of required notices. Continually evaluate and proactively inform on upcoming changes that may impact company
  • Leave of Absence Administration
  • Workday benefits system administration
  • Guardian Dental, Vision, Life/AD&D and LTD
  • Kaiser Medical
  • Federal COBRA
  • And other programs as assigned
  • Co-manage the following:
  • Employee tickets through ServiceNow
  • Bi-weekly onboarding
  • Open Enrollment

Requirements

  • A bachelor’s degree and 3-5 years of experience in benefits administration
  • Strong customer service skills with a focus on employee education
  • Ability to develop strong working relationships and collaborate with a cross-functional group of partners, both internal and external
  • Proven capability to independently manage projects, including communications, and change management
  • Ability to adapt and drive improvements and continuously simplify processes with compliance in mind
  • Comfortable with ambiguity, uncertainty and change
  • Expertise in Workday benefits administration
  • Working knowledge of Excel for reporting and auditing purposes

Sample job description #2

Essential duties and requirements

  • Responsible for customer service of benefits oversee and monitor calls, benefits inbox, resolve issues, monitor/create metrics, and work directly with Managers to ensure reasonable timeframes for issues resolution
  • Comply with government and state regulations and plan provisions to ensure equitable administration to employees
  • Process and approve qualifying status changes (determine validity; communicate with employees)
  • Manage enrollment and education material
  • Manage Retiree medical: eligibility, communication, and payments
  • Manage payments for employees on LOA, administer evidence of insurability in accordance with plan rules
  • Investigate and resolve eligibility file issues, research and resolve file discrepancies reported by carriers
  • Responsible for new hire dependent supporting document review and follow-up
  • Provide policy interpretation and clarify procedures to HR and Department management
  • Assist in pension audits
  • Assist in annual benefits open enrollment including plan design changes and testing; conduct open enrollment presentations
  • Assist in identifying inefficiencies and areas in need of improvement
  • Perform other duties when necessary

Competencies

  • 2-5 years experience administering employee benefits or insurance benefit information
  • Work effectively and efficiently within strict deadlines as part of a team
  • Strong organization and time management skills
  • Ability to self-manage in a fast-paced environment and to troubleshoot issues as they arise
  • Strong knowledge of Excel and experience navigating online systems
  • Excellent interpersonal, analytical, and written communication skills
  • Experience working in a strong customer-service focused environment within human resources
  • Retirement plan administration field strongly preferred
  • Experience in developing educational and training materials

Education

  • College degree or equivalent professional experience

Sample job description #3

Responsibilities

  • Day-to-day administration of all health and welfare and retirement plans, fringe benefits, life & disability insurance, and COBRA; including but not limited to: processing enrollments, elections, life events, LOA requests, ensuring effective transfer of eligibility, and elections to vendor partners (including management of error reporting and troubleshooting any system or integration issues). Oversee other benefit operation tasks such as COBRA, death claims, rollovers, QMCSOs, 401(k) distributions & loans, etc.
  • Assist with the reconciliation of all benefit accounts, audits, and billing
  • Assist in annual benefit open enrollment process, internal communications, updating new elections
  • Manage health & wellness initiatives such as wellness campaigns
  • Monitor compliance of benefit plans and recommend necessary changes: annual filings, file feeds, plan documents, SPDs, and, other legal notices
  • Responsible for understanding, interpreting, and complying with all state and federal laws related to health and welfare plans
  • Act as subject matter expert on employee benefits for internal customers, vendors, auditors, etc.
  • Responsible for reconciling benefit or claims issues and discrepancies, and determining solutions to resolve issues
  • Work collectively with Payroll and HRIS to ensure the proper deductions (and/or adjustments) are taken for final pay processing
  • Assist and complete special projects as assigned

Qualifications

  • Bachelor’s degree in HR or related field. Required education may be substituted by additional years of experience
  • 2-3 years of benefits administration experience
  • Certified Benefits Professional (CBP) or Certified Employee Benefit Specialist (CEBS) status preferred
  • Professional Human Resources (PHR) certification preferred
  • Experience with Benefits Administration to include medical and dental plans, retirement plans, health savings accounts, flexible spending accounts, life, AD&D, short and long-term disability, FMLA, State leave policies, and LOA management
  • Knowledge of benefit plan cost drivers and plan designs
  • Knowledge of various laws such as ERISA, FMLA, OFLA, ACA, etc.

Average salary and compensation

The average salary for a benefits analyst is $60,500 in the United States. Position salary will vary based on experience, education, company size, industry, and market.

LocationSalary LowSalary High
Phoenix, Arizona$60,150$81,400
Los Angeles, California$67,900$91,850
Denver, Colorado$56,550$76,550
Washington, DC$68,900$93,250
Miami, Florida$56,300$76,200
Orlando, Florida$51,950$70,250
Tampa, Florida$52,450$70,950
Atlanta, Georgia$55,050$74,450
Chicago, Illinois$63,250$85,600
Boston, Massachusetts$68,400$92,550
Minneapolis-St. Paul, Minnesota$54,500$73,750
New York City, New York$72,000$97,400
Philadelphia, Pennsylvania$58,650$79,300
Dallas, Texas$57,100$77,250
Houston, Texas$56,550$76,550
Seattle, Washington$65,800$89,050
National Average$51,450$69,600

Sample interview questions

  • Do you have the ability to hold a fluent and productive conversation?
  • Can we rely on you to remember all company policies?
  • Do you have confidence in your ability to make decisions?
  • Can you find faults in data after analysis?
  • Can you keep up to date with any laws or regulations involving benefits and compensation?
  • Do you have the writing ability to describe and explain company policy?
  • Do you have any experience in Human Resources?

Benefits Analyst Jobs in Ashburn

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