Episode Overview
While technology and AI have transformed the way recruiters operate, Ruffini reminds us that relationships remain at the heart of great recruiting. He states, “Our business is still about relationships, and people want to interact with other people. It’s just human nature.”
He shares his “million-dollar questions”—thoughtful, disarming prompts that turn reluctant candidates into open conversations—and contrasts this relationship-first mindset with the transactional approaches that dominate today’s landscape.
The conversation also dives into the impact of remote work, including the loss of geographic boundaries and the challenge of developing young talent. Ruffini makes a strong case for hybrid models and shares personal lessons from both wins and failures that helped shape his recruiting philosophy.
37 minutes
Additional Resources
- HealthTrust Workforce Solutions
- Money Makers: Proven Ways to Increase Sales and Productivity in the World of Professional Recruiting
- Effective Methods of Recruitment and Selection
- Recruiting Trends for the New Year
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