Business Analyst

Information Technology
in Denver
, CO
Reference: 19-04341


Responsible to serve as liaison between the IT department and all business units. Help maintain good communication with the user community during all phases of the systems development life cycle of the project. Assist IT with requirement gathering and identifying business unit needs.


  • Open and maintain lines of communication to monitor and improve business unit satisfaction with IT
  • Provide IT support to end users
  • Provide a single point of contact for business units into IT and act as a conduit between the two organizations
  • Assist technical project team in establishing a timeline that IT and the business units can agree on
  • Perform “requirements gathering” to help the IT development team have a good understanding of business unit needs
  • Maintain an accurate project status at all times and keep business units informed on a regular basis (project status will be maintained using MS Project or an equivalent tool)
  • Assist in the process of developing or improving IT procedures
  • Acquire business analyst knowledge on assigned business units
  • Document or oversee the documentation of application changes
  • Perform quality assurance duties
  • Third party software configuration and set up
  • Special projects as assigned by management
  • Travel to other areas of the corporation to assist or install components

Proficiency in one or more of the following skills:

  • Software development
  • Hardware support
  • Project management
  • Business information analysis


  • Ability to lift up to 25 lbs., walk, stand, sit, bend, twist and reach with hands and arms


  • Bachelor’s degree
  • Basic knowledge of MS Office tools (Word, Excel, PowerPoint)
  • Ability to read, analyze, and interpret documents, instructions, and policy manuals
  • Ability to communicate effectively with management, and personnel through oral or written communication; assimilate information and make decisions; work under pressure in a detailed, organized manner
  • Strong interpersonal skills, ability to establish good working relationships with all business units
  • Effective time management skills and the ability to work on multiple tasks and projects at the same time (multi-task)
  • General project management skills