UX WriterSample Job Descriptions, Salaries, and Interview Questions
The user interface (UI) is where users control and use a particular piece of software. The content that goes inside the UI, how it is structured, and how it guides users, is called the user experience (UX). A UX writer is responsible for researching, strategizing, and writing that content. UX writers have to think like users and create a strategy that works in concert with the user interface to guide users through an intuitive and easy-to-use experience.
UX writers are responsible for creating the copy on everything from buttons to pages to error messages. They must deliver the product’s message from the inside out and make sure that message is consistent, easy to understand, and in line with the goals of the product. They are part of the design team and are involved with creating websites, apps, or products from the beginning.
In addition to writing skills, UX writers should be skilled in researching competitors in the spaces in which they operate, and the needs of the customer or end-user. They are also responsible for testing the product for ease of use. Verbal communication and presentation skills are essential for a UX writer, so they can effectively present their findings to the development team and various stakeholders.
Sample job description #1
ABC Company is in growth mode and currently seeking a UX Writer to work with our Product Design team!
As a UX Writer (internally known as Content Designer), you will define the voice and tone of ABC Company products, ensuring consistency across our products and platform. The UX Writer works collaboratively with Engineering, Service Delivery and Design to make and document technical decisions and design assumptions.
What will you be involved in?
Provide product copy and functionality notes for wireframes with UX designers
Review completed copy and contextual information in mockups with UI designers
Partner with UX designers and researchers to collect user feedback and conduct tests to optimize product content
Answer questions from engineering as needed to ensure successful implementation of product designs.
Focus on written product content and organize content guidelines into a clear and understandable format
Analyze existing content, focusing on reuse opportunities and value for the audience
Create and maintain a comprehensive library of reference guidelines, standards, and workflows
What type of person are you?
Ability to deliver high-quality content for product user interfaces with attention to detail
Excellent written and verbal communication skills
Proven track record of collaborating effectively with cross-functional teams
Proven ability to present projects and status reports to management
What skills do you bring?
2-3 years of relevant work experience
A strong portfolio of written work that shows business impact and results
Some familiarity with methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup
Familiarity with rapid prototyping tools, like Figma, Framer, InVision, or similar; Figma preferred
Familiarity with maintaining an online documentation repository using either a Content Management System or a static web site generator and hosting
Bachelor’s degree in English, Communications, Journalism, or a related field, or equivalent work experience
Sample job description #2
What you’ll do:
Create intuitive copy that helps users navigate with ease through digital products. This might include menus, definitions, buttons, labels, chatbots, and error messages
Instruct first-time users through a product with intuitive microcopy
Help shape the brand voice for our clients and their products
Collaborate with our ABC Company thought leaders to produce meaningful content for our client community and our peers in the industry
Contribute to and help implement style guides and shared language
Manage and prioritize work across multiple projects simultaneously
What you need to be successful:
4+ years of experience with digital products and brands
A solid knowledge of UX writing principles and processes
Ability to articulate your thoughts and work with others to bring ideas to life
Understanding of the importance of testing and iterating on work
Attention to detail and commitment to delivering quality work
Can become an expert on our products, distilling complex ideas down into language that’s approachable
Comfort with presenting your work and explaining your thinking
Have a dedicated passion for user-focused product experiences
Sample job description #3
We are currently sourcing for a UX Writer to work at ABC Company!
Are you an agile, digital-first problem solver who’s adept at UX writing and content strategy, and is passionate about providing outstanding digital experiences for customers? If yes, ABC Company currently has an opening for you!
As a member of the Content Management team, you’ll create content that’s conversational, human-first, and accessible. In this role, you’ll focus on our Employer Digital platform, making connections across multiple products and teams to create meaningful, cohesive experiences that help employers work more efficiently and better service their employee needs.
The expertise you have
Experience in digital content design, UX writing, and/or content strategy
A curiosity about knowing how to ask the right questions of product and business owners to clarify processes and communicate them back to users in language they understand
Proven track record of defining, socializing, testing, iterating on, and delivering outstanding digital experiences
Experience in financial services or another industry that is complex, multi-channel, and regulated
Experience with cross-functional collaboration in a client-centric, fast-paced environment with agile teams preferred
The skills you bring
Adept at using language that is compelling, concise, and friendly to simplify complex interactions and guide a user through a digital experience
Meticulous with an ability to balance multiple workstreams simultaneously
Organized self-starter who’s passionate about keeping progress moving forward, not only for yourself but for the entire team
Comfortable defending your content decisions with executives and legal, and can negotiate edits with diplomacy and an open mind
Willing to jump into different roles, outside of your job description, with an eye to the future of digital content design
Uses data and analytics to find opportunities for improving the customer experience
Can build credibility and trust with peers and executives, and enjoys working in a complex organization with multiple decision-makers
Values pace over perfection, enjoys big picture and hands-on work, and has a proven track record of projects that achieve tangible results
The value you deliver
Driving the content strategy, content creation, and best practices that are critical in helping users complete transactions
Collaborating with designers, researchers, developers, and other partners to write and test user-focused content that guides customers through an experience, while maintaining ABC Company’s tone and voice.
Influencing a test, learn, and optimize approach to content development where you’ll make informed decisions on the topics, tone, language, and delivery of content.
Developing and evolving ideas via ongoing dialogue with partners and senior leaders that brings together client needs, emerging technology, financial trends, and ABC Company’s enterprise goals.
Working across teams to deliver a cohesive customer experience across products and channels
Championing content strategy standards across the teams you support
Average salary and compensation
The average salary for a UX writer is $115,000 in the United States. Position salary will vary based on experience, education, company size, industry, and market.
Los Angeles, California
Minneapolis-St. Paul, Minnesota
New York City, New York
Sample interview questions
Why do you want to be a UX writer?
What is the role of a UX writer?
What do you enjoy most about writing and creating content?
Which skills do you think are important to do well in this role?
What types of copy have you written?
What are your career goals?
What are some qualities that make you a good UX Writer?
What’s the UX writing presentation process look like?
How are UX writing interviews different from copywriting or content writing interviews?
What was the best UX writing project you’ve worked on?
What is a typical UX writing interview loop?
What would you change about our product copy?
What do you consider the most overlooked feature of a product?
How do you keep up to date on industry trends?
How do you manage people’s expectations of UX writing?
How do you come up with original ideas?
Do you have any experience in product design?
How do you know what content works for a particular consumer?
What is the best way to consistently keep the company tone of voice while also improving the user experience?
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