Sales Engineer How to Hire, Salary Data, and Job Descriptions
A sales engineer helps bridge the product knowledge gap between the product development team and the client or sales team. It is their responsibility to understand the ins and outs of the very technical and complicated products and be able to explain them in a comprehensive and simple manner. They help the client understand the benefits of the product and why it is beneficial to purchase. If you are tech-savvy, a people person, and have a background in sales, then this position may be the perfect fit for you!
Sales engineers work in multiple different industries but are heavily concentrated in technology companies. There are also plenty of opportunities for sales engineers in the hardware industry, supply merchant wholesale companies, building material sales, heating and plumbing equipment, and other technical products.
Sample job description #1
In this fast-paced, versatile Sales Engineer position, you will increase new business development by building customer relationships while assessing and fulfilling customer needs. You will also grow existing business by developing business relationships with existing clients, providing opportunities for negotiated contract work, retain sales, and generating additional sales opportunities.
Duties & responsibilities
A day in the life of the Sales Engineer:
Uphold ABC Company’s standards for maintaining well-satisfied customers
Operate with a complete service-oriented mentality
Grow maintenance contract sales, project sales, and service base
Identify and contact potential new customers for sales opportunities
Review present estimating procedures and adjust accordingly
Develop a continuous program to generate new service project sales leads
Manage sold projects and coordinate all facets from sales through completion
Coordinate field labor to ensure your projects are staffed as needed
Negotiate and close on new business
Perform after-sale job project management
Keys to success:
Preferably have a bachelor’s degree in engineering OR comparable industry experience
Have excellent verbal and written communication skills with proven ability to professionally articulate as well as professionally compose written communication
Have strong new business development experience, including self-generated leads
Preferably have a minimum of 5 years of HVAC Commercial/Industrial
Have experience in selling service contracts (preferred)
Project Management and Estimating experience (preferred)
Sample job description #2
Work you’ll do
As a Sales Engineer you will be on the forefront of client solution and service design within our Digital Identity Hybrid Operate Program. You should possess a deep understanding of Identity and Access Management operations and familiarity of technologies such as Okta, SailPoint, ForgeRock, CyberArk, AWS, Saviynt, Azure, GCP, Transmit Sec, and BeyondTrust. Experience with the sales and pursuit process is critical for this role as is the ability to assess client needs for optimal service recommendations for the near-term and long-term.
Sales engineering responsibilities include:
Collaborate with the Sales Account Executive, solution offering teams, and other SMEs to:
Serve as a sales engineer proficient in secure access, network security and zero trust network access type services to support account teams with pursuits
Work with practice leadership and stakeholders regarding the sales engineering services and offerings available from ABC Company’s Digital Identity Hybrid Operate practice.
Advise account teams regarding the technical approach of the response by taking ownership of the solution description and usage and composition of assets within a solution
Technically qualify opportunities as they progress in the sales process.
Ensure the client’s technical needs are being met with proposed solutions and services.
Participate in development and delivery of client pursuit materials such proposals, RFP responses, statements of work, discussion decks, as well as execution of sales/pursuit meetings
Determine scope of services and offered managed services for pursuits based on client proposals or conversations
Create client pursuit materials in Word, PowerPoint, and Excel to share ABC Company’s capabilities, experience, and qualifications
Manage technical scoping and solution communications with account teams, vendors, 3rd party service providers, Deloitte leadership, and client personnel, where needed, during the pursuit process
Act as the primary technical interface between the engagement team service leads for all in-scope services
Identify and develop opportunities to provide new and expanded services
Demonstrate ability to manage multiple pursuits across the Digital Identity service portfolio
Seek opportunities and offer guidance on how to improve the sales methodology including owning and driving internal improvement initiatives
Prepare, produce, and deliver materials used for reporting on opportunities and sales
Analyze opportunity and sales data for insights and trends to shape future solution design
Analyze complex issues to determine impact and to suggest alternative solutions based on client needs and objectives
7+ years working in security information and/or technology engineering support experience
Ability to translate client requirements into solution design that can be delivered by the Digital Identity team
Highly proficient in Microsoft applications including PowerPoint, Word, and Excel
Excellent interpersonal and organizational skills
Excellent oral and written communication skills
Experience with security technologies in the client environment such as firewalls and network security services, identity technologies such as Okta, SailPoint, AD, cloud integrations within AWS, Azure, GCP. Understanding of VDI is a plus
Basic knowledge in system security architecture and security solutions
Travel required, varying based on client coverage
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Strong understanding of Security Assessments, such as NIST CSP
Bachelor of Science with a concentration in computer science, information systems, information security, cloud security, identity, decision sciences, risk management, engineering (mechanical, electrical, industrial), or other business/technology disciplines or equivalent work experience
Strong understanding of network security services and vendor products such as from Cisco, Palo Alto Networks, and security services on major hyperscalers, as well as enterprise level risk mitigation strategies
Understanding of cloud-delivered managed services
Working knowledge of operating systems and networking technologies in general
Working knowledge of cyber threats, defenses, motivations and techniques
Strong analytical and problem-solving skills
Creative design skills across Microsoft application suite
Self-motivated to improve knowledge and skills
Experience with understanding clients with global network deployments
A strong desire to understand the what as well as the why and the how of security incidents
Certified Information Systems Security Professional (CISSP)
Sample job description #3
Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives.
Provides value added solutions for the company and its defined supplier(s) growth plans and business
Identifies, defines, implements, and supports hardware and software based solutions through the engineering development process
Develops key engineering and marketing relationships within the company’s supplier business units to drive collaboration and solution development at the engineering level
Identifies and creates opportunity demand for identified products, coordinating the supporting seminars, training, and resource awareness that drives growth plan success for defined supplier(s)
Performs analysis and reports results of various suppliers programs impact on customer(s) notifying the Director Supplier Manager (DSM) and supplier of success, issues and future growth plan strategies
Maintains and drives trending knowledge of products, competitors, technology and customers in the assigned supplier product market
Identifies and maintains field supplier relationships to create demand for products and services
Applies technical/marketing/product expertise to position company as the distributor of choice to suppliers
Drives assigned product family through with the company’s and supplier’s local sales teams and customer by attending supplier meetings establishing sales and marketing programs in coordination with the DSM and Supplier Business Manager (SBM) as applicable to increase assigned product knowledge for customers and company sales representatives
Identifies and communicates roadblocks to Product Business Groups (PBGs) and makes recommendations for improvement. supports PBGs objectives, evaluates market conditions, and identify inventory strategies, as well as participate in Total Available Market (TAM) to Distribution Total Available Market (DTAM) conversion plans
Other duties as assigned
Job level specifications
Mastery knowledge of industry best practices and disciplines. Considered a subject matter expert within the organization and contributes to the development of new concepts, techniques and standards
Develops solutions to highly complex and uniquely challenging situations. Assignments require extensive evaluation of alternatives and variables. Expected to make improvements to policies and procedures
Works independently toward long-range goals and objectives. Assignments are often self-initiated using independent judgment and discretion. May act as informal team lead and/or coach less experienced team members
Serves as consultant to management and/or internal/external spokesperson for the organization on major initiatives related to policies, plans, and long-range objectives
Actions may impact the organization and its reputation. Effects of erroneous decisions may be long-lasting, influence the future course of the organization, and/or require the expenditure of extensive additional resources
Typically 8+ years with bachelor’s or equivalent
Education and certification(s)
Bachelor’s degree or equivalent experience from which comparable knowledge and job skills can be obtained
Average salary and compensation
The average salary for a sales engineer is $90,900 per year in the United States. While only base salaries are reflected here, commissions and bonuses may greatly increase total compensation. Additionally, salaries will vary based on experience, company size, industry, and geographic market.
Los Angeles, California
New York City, New York
Sample interview questions
What do you know about our products?
How do you handle a situation where your client’s product isn’t working and they are clearly upset?
Give me your 30-second elevator pitch.
How would you explain [Your Company’s Product] in layman’s terms to someone who isn’t experienced with technology?
Can you tell us about a time when you had a great experience with a customer?
What is the most important part of the sales process?
In your opinion, what is the best way to gain trust with a potential customer?
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