Quality TechnicianJob Description, Salary, Career Path, and Trends
Quality technicians test and report on the quality of products. They’re involved in the entire course of manufacturing. Quality technicians work in a wide variety of industries, including transportation, textiles, software, and manufacturing. It’s up to the quality technician to interpret the quality standards, engineering diagrams, and specifications for the products, then execute tests according to those instructions. If there’s an issue, the quality technician compiles that data and reports it to engineers and other stakeholders.
In some cases, quality technicians also offer ideas for how to improve products after conducting quality testing. For this reason, quality technicians need high-level interpersonal communication skills. A high level of attention to detail and organization skills are also a crucial part of this role to compile data and track testing specifications.
Sample job description
A quality technician is needed for urgent hire at [Your Company Name]. For this job, it will be your task to ensure legal and company standards are upheld, if not surpassed. You will constantly run tests and collect the data. You will then remove the unsatisfactory product and analyze the data, in hopes of finding areas of possible improvement, while simultaneously keeping the rate of production the same. It is because of this that a good eye for detail is necessary. We expect the technician to be organized for the sake of optimal data entry. It will be your responsibility as well to maintain calibrated testing equipment. You may also be required to train other technicians joining the company. If you have confidence in your ability to complete these tasks well, then consider applying! You must be able to continually learn and understand new tech to match the adaptation of production.
Typical duties and responsibilities
Inspect components before assembly
Test trial products during development
Test finished goods
Record testing data and analyze results to determine whether products meet quality standards
Use testing data to recommend improvements to the production process
Education and experience
This position requires a high school diploma or its equivalent. Some employers hiring quality technicians for more complex tasks may require an associate degree in quality technology or a related discipline.
Required skills and qualifications
Analytical, problem-solving and critical-thinking skills
Teamwork and interpersonal communication skills
Keen attention to detail
Experience using mathematical concepts such as geometry, trigonometry, ratios, fractions, and proportions
Ability to define problems verbally and in writing
Experience analyzing data and drawing valid conclusions from that data
5+ years of experience doing quality assurance
Expert at Microsoft and Google
Excellent organization skills
Self-starter and self-driven
Strong attention to detail
Average salary and compensation
The average salary for a quality technician is $46,600 in the United States. Position salary will vary based on experience, education, company size, industry, and market.
Los Angeles, California
Minneapolis-St. Paul, Minnesota
New York City, New York
Typical work environment
It is the quality technician’s job to conduct analysis of the material, whether it be raw, processing, or finished product. On top of this, you must also ensure protocol is followed, the production rate is kept the same, and find ways to improve the system. Quality technicians may work in food, clothing, metals, and more industries. Depending on the industry, this position will have to uphold the legal standards required for that field. You will also have to reject certain items due to failure of meeting standards. Typically, you will work individually in large warehouses, factories, or any other place of production.
The typical work hours for a quality technician are from 9 AM to 5 PM. However, some quality technicians may work non-traditional hours, depending on the needs of their company.
Quality technicians are expected to have a degree, certificate, or work experience of some sort due to the technical nature of the field. Some ideal certificates are:
ASQ Quality Technician. In order to get this certification, you must have worked in a full-time, paid role as a quality tech. You must have at least four years of hands-on experience in the field of being a quality technician. If you pass this 110 question test, you will have the ability to display your proven skills and knowledge with a certificate provided by ASQ.
MSSC Certification in Quality Practices and Measurement. This is a course offered by Purdue University, with instructors that have years of experience. This ten-day course promises to give all the skills required to become a successful quality technician.
This position requires a high school diploma or its equivalent. Some employers hiring quality technicians for more complex tasks may require an associate degree in quality technology or a related discipline. Certification from the American Society for Quality (ASQ) can also be attractive to potential employers or for career advancement. Successful quality technicians can advance to team leader positions, and from there, into quality assurance management roles.
US, Bureau of Labor Statistics’ job outlook
SOC Code: 51-9061
Projected Employment in 2030
Projected 2020-2030 Percentage Shift
Projected 2020-2030 Numeric Shift
According to the professional services firm Accenture, several current trends will bring change to the field of quality assurance. The first is the use of big data and applied analytics. With companies finding ways to obtain new types of data about their processes, quality technicians have more tools at their disposal to collect test data.
Another trend in quality assurance is the use of machine learning or artificial intelligence (AI). These new processes will help optimize the tests quality technicians use. They’ll provide extra speed and accuracy, leading to even more sophisticated quality monitoring systems.
Sample interview questions
What methods do you use to maintain focus during technical work?
How do you remove external factors from the results in data?
How do you find the weak link in the production and resolve it?
How many years of experience do you have in the field, and do you have any relevant certifications in this field?
Would you consider yourself organized?
Do you have the ability to run and compute complex mathematical problems?
Do you require supervision for high-quality work?
As a quality technician, what is a problem which you have successfully solved during your work?
How would you go about resolving an issue and presenting the data in an accurate manner?
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