What Does a Night Auditor Do?
A night auditor is a dual-role hospitality professional responsible for managing overnight front desk operations while performing key financial reconciliation tasks. Working during the overnight shift, they check in late-arriving guests, assist with reservations, and respond to guest needs while simultaneously balancing the day’s financial activity. Their work includes verifying room charges, reconciling cash and credit transactions, generating accounting reports, and preparing the property for the upcoming business day.
In addition to their accounting responsibilities, night auditors are the primary point of contact for guests during nighttime hours. They handle customer service inquiries, perform security checks, and coordinate with other departments as needed. The role requires a unique blend of customer service, administrative accuracy, and the ability to work independently in a quiet, detail-focused setting.
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Night Auditor Core Responsibilities
- Balance daily financial transactions and post night audit summaries
- Reconcile front desk accounts, including room charges, payments, and adjustments
- Process and transmit credit card batches
- Generate and distribute reports for management and accounting teams
- Perform overnight front desk duties, including check-ins, check-outs, and reservations
- Respond to guest requests, complaints, or emergencies during the night shift
- Prepare folios and ensure accurate billing for departing guests
- Maintain a clean and organized front desk and lobby area
- Monitor security protocols and escalate issues when necessary
Required Skills and Qualifications
Hard skills
- Familiarity with hotel property management systems (e.g., Opera, Maestro, RoomMaster)
- Basic accounting and financial reconciliation knowledge
- Proficiency with office software and reporting tools
Soft skills
- High attention to detail and organizational ability
- Ability to work independently and remain alert throughout overnight shifts
- Strong customer service and communication skills
- Problem-solving skills and calmness under pressure
Education
- High school diploma or equivalent required
- Associate’s degree in hospitality or accounting is recommended for larger properties
Certifications
- None required
Preferred Qualifications
- 1–2 years of experience in hotel front desk or accounting roles
- Experience with night shifts or solo coverage in hospitality settings
- Prior use of POS and hotel accounting systems
National Average Salary
Night auditor salaries vary by experience, industry, organization size, and geography. Click below to explore salaries by local market.
The average national salary for a Night Auditor is:
$34,205
Sample Job Description Templates for Night Auditors
Entry-Level Night Auditor
Position Overview
We are seeking a reliable Entry-Level Night Auditor to join our front desk team and support overnight operations. This role is perfect for candidates with strong attention to detail and a customer-focused attitude who are looking to gain experience in hospitality. You’ll assist with late-night guest services while learning how to perform daily financial reconciliations under guidance from senior staff.
Responsibilities
- Greet and assist guests with late-night check-ins, check-outs, and reservations
- Support the balancing of daily financial transactions and folio reviews
- Monitor lobby and property security during overnight hours
- Answer phone calls, process guest requests, and provide general information
- Learn and support night audit procedures and report generation
- Maintain a clean and organized front desk and public area
Requirements
Hard skills
- Basic computer skills and comfort learning hotel management software
- Understanding of cash handling and basic math
Soft skills
- Strong attention to detail
- Friendly, helpful attitude toward guests
- Ability to work overnight shifts independently
Education
- High school diploma or equivalent
Certifications
- None required
Preferred Qualifications
- Previous customer service or hospitality experience
- Familiarity with hotel front desk procedures
Experienced Night Auditor
Position Overview
We are hiring an Experienced Night Auditor to manage overnight front desk duties and ensure accurate financial close-out of daily hotel operations. You’ll perform full night audit responsibilities, assist guests, and maintain compliance with internal accounting and service standards.
Responsibilities
- Perform nightly reconciliation of room charges, payments, and transactions
- Check in late arrivals and manage guest departures
- Process credit card batches and resolve billing discrepancies
- Generate reports for management, accounting, and housekeeping departments
- Respond to guest requests and coordinate with maintenance or security as needed
- Ensure the front desk area remains clean, professional, and guest-ready
Requirements
Hard skills
- Proficient in hotel property management systems
- Experience with night audit or end-of-day financial reconciliation
- Familiarity with billing, reporting, and credit card processing
Soft skills
- Dependable and self-motivated during overnight hours
- Strong interpersonal and guest service skills
- Accurate data entry and time management
Education
- High school diploma or equivalent required
- Associate’s degree in hospitality or accounting recommended
Certifications
- None required
Preferred Qualifications
- 1–2 years of experience in night audit or hotel front desk roles
Lead Night Auditor
Position Overview
We are looking for a Lead Night Auditor to manage overnight operations and mentor junior staff while performing full audit responsibilities. This role acts as the overnight point person for guests and ensures all front desk procedures are followed accurately and efficiently.
Responsibilities
- Oversee all aspects of the nightly audit and ensure reporting accuracy
- Train and supervise entry-level auditors or overnight staff
- Respond to guest needs, escalations, or emergencies with professionalism
- Ensure compliance with financial and operational procedures
- Assist in preparing next-day documentation for shift turnover
- Audit reservations, billing, and occupancy records
Requirements
Hard skills
- Advanced knowledge of hotel systems and accounting procedures
- Ability to identify and resolve audit discrepancies
- Familiarity with property security and risk protocols
Soft skills
- Overnight leadership and team guidance
- Clear written and verbal communication
- Strong decision-making and conflict resolution skills
Education
- Associate’s degree in hospitality, business, or related field
Certifications
- None required
Preferred Qualifications
- 2+ years of experience as a night auditor or front office lead
- Previous supervisory or shift leadership experience
Night Audit Supervisor
Position Overview
We are hiring a Night Audit Supervisor to oversee the successful completion of nightly financial operations and ensure the highest standards of guest service. You’ll manage the audit process, supervise night staff, and ensure operational readiness for the upcoming day’s activities.
Responsibilities
- Supervise nightly reconciliation of hotel revenue, folios, and transactions
- Manage and schedule overnight front desk personnel
- Ensure accuracy of reports sent to accounting and management
- Enforce guest service standards during overnight hours
- Review daily occupancy and audit reservations for compliance
- Coordinate with security and maintenance teams as needed
Requirements
Hard skills
- Strong knowledge of hotel front office systems and audit processes
- Financial accuracy and audit report preparation
- Experience with incident documentation and compliance standards
Soft skills
- Leadership and staff supervision
- Organized and efficient under pressure
- Problem-solving with attention to operational details
Education
- Associate’s degree required; bachelor’s in hospitality management is recommended
Certifications
- None required
Preferred Qualifications
- 3–5 years of night audit or hotel supervisory experience
Overnight Operations Manager
Position Overview
We are seeking an Overnight Operations Manager to oversee all front office activity and ensure smooth, secure operations during the overnight shift. You’ll supervise audit completion, staff coordination, and guest service while ensuring operational standards are maintained throughout the property.
Responsibilities
- Oversee and support night audit procedures and reporting accuracy
- Lead and supervise overnight staff across front desk, security, and housekeeping (if applicable)
- Resolve guest complaints, emergencies, or escalations promptly
- Manage occupancy tracking, billing accuracy, and daily transition processes
- Conduct nightly walk-throughs to ensure cleanliness, safety, and readiness
- Collaborate with department heads to address any overnight issues or feedback
Requirements
Hard skills
- Proficiency in hotel systems, auditing, and front office operations
- Working knowledge of accounting and night audit procedures
- Familiarity with guest safety, emergency response, and regulatory standards
Soft skills
- Leadership, coaching, and shift supervision
- Conflict resolution and high-level guest interaction
- Ability to multitask and make sound decisions independently
Education
- Bachelor’s degree in hospitality, business, or related field recommended
Certifications
- None required
Preferred Qualifications
- 5+ years of hotel front desk or night operations experience
- Previous management or senior supervisory experience