Logistics ManagerJob Description, Salary, Career Path, and Trends

Logistics managers are high level operators that ensure the efficient and effective storage and distribution of goods. These managers ensure customer fulfillment, and streamline transportation, storage, and distribution of products in a network.

These managers organize shipments, plan routes, maintain stock and cost levels, and negotiate pricing contracts. Additionally, they may be expected to work directly with staff, reduce waste and inefficiency, and ensure warehouses are adhering to health and safety codes.

This job opportunity involves a large range of skills. Candidates must have great interpersonal skills while maintaining an analytical, solution oriented mindset. Creative problem solvers and those that excel in data analysis positions will excel in this role. While a candidate with any educational background can succeed in this position, moving higher in this career will generally require higher levels of education and certification.

Sample job description #1

Transfers

  • Chooses the appropriate and most efficient method of transfer based on business and customer needs
  • Creates, manages, and tracks transfer orders, end to end, of materials and roasters with logistics partners via LCL, FCL, LTL, and FTL
  • Ensures execution of transfers are performed prioritizing quality, time, and budget
  • Communicates effectively with stakeholders at origin and destination to ensure alignment
  • Confirms all info is correct, organizes, and files shipping notices and BOL’s
  • For material inbounds, proactively follows up with logistics partners to confirm the status of pending transfers and communicates to Procurement and Warehouse internal partners, to support 3-way match
  • For roasters, proactively follows up with logistics partners to confirm the status of pending transfers and communicates to CX internal partners
  • End-to-end management of import/export process and documentation
  • End-to-end management of all logistics-related claims

Vendor management

  • Strategic sourcing of logistics vendors; evaluate, qualify, and choose vendors
  • Sources primary, secondary, and tertiary logistics partners to mitigate risk and benchmark performance and costs, negotiate costs
  • Builds and maintains relationships with logistics partners to ensure quality, timeliness, and cost-effective service
  • Serves as the liaison between the company and logistics partners on all transfer-related activities, reconciliations, and quality management
  • Create and track scorecards for logistics partners; on quality, on time, costs for common lanes, etc
  • Leads recourse activities in the event of transfer nonconformance

Qualifications

  • Bachelor’s degree in Supply Chain Management, Logistics, Operations, Business Analytics, Economics, related field, or equivalent
  • 5+ years in a manufacturing/CPG environment, including a working knowledge of logistics (Incoterms, Import/Export, LCL, FCL, LTL, FTL), and systems
  • Experience in computer and software applications, including knowledge of shipping software (e.g. Fed Ex, UPS), database/ERP/inventory systems (Netsuite, Salesforce, Jira), Google suite, MS Office suite, and working knowledge of landed cost calculations
  • Excellent written and verbal communications
  • Strong attention to detail, multitasking, and creative problem-solving skills
  • Team player with strong ability to build and maintain relationships
  • Ability to perform measurements and mathematical operations
  • Bias towards action and ability to thrive in a quickly-evolving, fast-paced environment

Physical demands

  • Must be able to lift minimum 40 lbs
  • At times, will be required to go into various areas of the facility; office, lab and manufacturing, subject to temp and humidity changes
  • Ability to sit and stand for extended periods throughout the work day

Sample job description #2

Who you are

You are a confident communicator and excel at solving problems in real-time. You understand how to work with many different personalities. You strive to foster a positive and inclusive work environment. You ask questions and dig deep to find the answers you are looking for. You take information and make informed decisions. You are always looking for opportunities to improve. You are looking for a challenge!

What you’ll do

  • Strategically plan and manage the East Coast Logistics team and functions, ensuring successful operations
  • Work in collaboration with the Production and Warehouse teams to ensure continuous process improvement and success in all Logistics departmental functions including delivery windows and fulfillment
  • Manage timesheets, reimbursements, report cards, and related data required for accurate payroll for regional delivery drivers
  • Monitor that all documentation including spreadsheets and databases are up to date with accurate information
  • Work in collaboration with Talent Acquisition and People Operations to facilitate recruitment processes, onboarding, and orientation for new team members with a focus on retention
  • Develop and coach departmental Dispatchers and Logistics Supervisors to continuously improve team performance
  • Reinforce structure to the East Coast team by helping to identify and establish new SOP’s and key metrics
  • Remain in compliance with all SOPs and regulations to ensure operational success
  • Identify equipment and team needs, and ensure quick communication to escalate and solve
  • Develop new strategies to streamline processes and reduce cost
  • Collaborate with business partners in the Operations team including Warehouse and Production departments to ensure the successful delivery of products
  • Must be willing to get your hands dirty, work alongside the team, and prioritize against tight deadlines

Safety and job standards

  • Maintain and adhere to COVID-19 Policy compliance
  • Maintain and adhere to OSHA and Food Safety compliance
  • Provide real-time feedback to all direct reports on a consistent basis
  • Commit to workplace safety and ensuring safe business practices for employees and customers
  • Foster an inclusive and respectful work environment for employees and customers, and promptly works to resolve any issues in collaboration with People Operations
  • Engage in respectful and positive communication organizational-wide
  • Create a growth-oriented workplace where all staff are set up to succeed and grow individually as well as feel empowered to improve the overall operations of the company
  • Promote a 100% mentality, building a team that is focused on continuous improvement in both process and outcome
  • Must be willing to embrace change and provide insight regarding new processes. You will be empowered to bring new innovative concepts to life on an ongoing basis!

What you’ll bring

  • Minimum 2+ years of related Logistics management experience, ideally with working knowledge of last-mile delivery operations
  • Experience with and understanding of company expansion efforts from a holistic growth perspective preferred
  • A tech-savvy approach and comfortability and proficiency using multiple platforms including G-Suite, Slack, Dispatch, and Routing Software
  • Excellent communication and interpersonal skills; must be a team player and interested in continuously developing leadership skills
  • A dynamic personality & maintains grace under pressure
  • Basic mechanical skills to make emergency repairs and/or manage maintenance of facilities
  • Strong organizational, multitasking, and communication skills
  • A deadline driven approach while maintaining attention to detail and quality of service

Sample job description #3

Essential functions

  • Manage the performance of salaried employees as well as hourly paid employees under their responsibility, resolve performance issues, and ensure compliance with policies and procedures
  • Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands
  • Be responsible for the payroll of employees
  • Analyze weekly and monthly P&L statement to determine account profitability, and provide financial data and weekly operations report to senior management
  • Be responsible for accounts payable, vendor quotes for purchased materials, and customer invoicing
  • Hold Safety & Security meetings, provide safety training, and ensure compliance with safety regulations

Additional responsibilities

  • Performs other duties as assigned
  • Must be available to work on a flexible schedule on the various work shifts

Skills and abilities

  • Builds and manages effective teams
  • Strong leadership and motivating skills
  • Strong verbal and written communication skills
  • Bilingual, English and French (for Quebec locations only)
  • Effective interpersonal skills
  • Excellent interpersonal skills within a diverse team environment
  • Demonstrates problem solving skills
  • Demonstrates analytical skills
  • Excellent organizational skills
  • Ability to prioritize, structure, and schedule tasks to maximize effort and meet deadlines
  • Must be computer literate and able to use the Microsoft Office Suite (Excel and Word required)
  • Excellent knowledge of Transportation and/or Warehouse Logistics operations advanced required
  • Excellent knowledge of safety and security requirements advanced required

Qualifications

  • H.S. diploma/GED required
  • Bachelor’s degree in business, logistics, supply chain preferred
  • Three (3) years or more relevant experience in supply chain, logistics, warehouse, or industry related field required
  • Two (2) years or more managing and leading direct reports required
  • Excellent knowledge of Transportation and/or Warehouse Logistics operations advanced required
  • Excellent knowledge of safety and security requirements. advanced required

Average salary and compensation

The average salary for a logistics manager is $88,000 in the United States. Position salary will vary based on experience, education, company size, industry, and market.

LocationSalary LowSalary High
Phoenix, Arizona$87,500$118,400
Los Angeles, California$98,750$133,600
Denver, Colorado$82,300$111,300
Washington, DC$100,250$135,600
Miami, Florida$81,900$110,800
Orlando, Florida$75,550$102,200
Tampa, Florida$76,300$103,200
Atlanta, Georgia$80,050$108,300
Chicago, Illinois$92,000$124,500
Boston, Massachusetts$99,500$134,600
Minneapolis-St. Paul, Minnesota$79,300$107,250
New York City, New York$104,700$141,700
Philadelphia, Pennsylvania$85,250$115,350
Dallas, Texas$83,050$112,350
Houston, Texas$82,300$111,300
Seattle, Washington$95,750$129,550
National Average$74,800$101,200

Sample interview questions

  • What experience do you have managing a logistics department?
  • What procedures have you put in place to ensure that goods are transported efficiently and cost-effectively?
  • How have you been able to reduce shipping costs for your company?
  • What strategies do you have in place for inventory management?
  • What experience do you have working with warehouse staff?
  • How do you handle multiple projects simultaneously?
  • What is your experience in transportation?
  • What is your experience in supply chain management?
  • Do you have any certifications in logistics or supply chain management?
  • What made you choose a career in logistics?
  • What motivates you to succeed in your job?
  • What are the biggest challenges you face in your role?
  • What is your greatest achievement in your role?
  • How do you handle stress in your position?
  • Do you have any questions for me?

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