What Does a LMS Specialist Do?
An LMS specialist manages the daily operations and performance of a learning management system (LMS), ensuring that online training content is properly uploaded, organized, assigned, and tracked. They serve as a key liaison between HR, learning and development teams, IT, and end users to deliver efficient and user-friendly eLearning experiences. Their work directly supports employee training, compliance, onboarding, and professional development initiatives.
LMS specialists are responsible for setting up courses, enrolling users, troubleshooting access issues, and running reports to track completion and performance metrics. Depending on the organization, they may also help design eLearning content, support SCORM or xAPI compatibility, maintain LMS integrations, and create custom dashboards. Proficiency with LMS platforms like Cornerstone, Workday Learning, Moodle, or Docebo is often essential, along with strong communication skills and technical problem-solving.
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LMS Specialist Core Responsibilities
- Upload and configure training content, modules, and assessments in the LMS
- Assign courses and manage user enrollments, permissions, and groups
- Support internal stakeholders with LMS troubleshooting and best practices
- Ensure SCORM/xAPI content compatibility and performance
- Monitor LMS usage, course completions, and compliance tracking
- Generate and distribute reports on learning metrics and user activity
- Test new features, updates, and LMS integrations with HRIS or SSO systems
- Maintain user documentation and support resources
Required Skills and Qualifications
Hard skills
- Hands-on experience with LMS platforms (e.g., Workday Learning, Cornerstone, Moodle, TalentLMS)
- Knowledge of SCORM, xAPI, or AICC file standards
- Ability to troubleshoot browser, SSO, or user access issues
- Strong Excel and reporting/data export capabilities
- Familiarity with HTML/CSS or LMS branding tools (preferred)
Soft skills
- Clear and helpful communication across technical and non-technical teams
- Strong organizational and multitasking skills
- Attention to detail in setup, testing, and data integrity
- Service-oriented and proactive approach to problem-solving
Education
- Bachelor’s degree in instructional technology, information systems, HR, or education preferred
Certifications
- Vendor LMS certifications (e.g., Cornerstone Certified Administrator) – preferred
- ATD or SHRM certification – helpful but not required
Preferred Qualifications
- 2+ years of experience managing a learning management system in a corporate or academic environment
- Experience working with compliance training, onboarding, or HRIS integrations
- Familiarity with content development tools (Articulate, Captivate, Rise) is a plus
National Average Salary
LMS specialist salaries vary by experience, industry, organization size, and geography. Click below to explore salaries by local market.
The average national salary for a LMS Specialist is:
$69,736
Sample Job Description Templates for LMS Specialists
Entry-Level LMS Coordinator
Position Overview
We are hiring an Entry-Level LMS Coordinator to support the day-to-day administration of our learning management system. This role is ideal for someone with strong organizational skills and a passion for digital learning who is ready to grow in the learning technology field.
Responsibilities
- Upload training materials, modules, and videos to the LMS
- Enroll users in courses and assist with registration logistics
- Monitor course completion and generate basic user reports
- Respond to internal support requests and assist learners with access issues
- Maintain documentation on LMS processes and user support FAQs
Requirements
Hard skills
- Familiarity with any LMS platform (e.g., Moodle, TalentLMS, LearnUpon)
- Proficiency in Microsoft Excel or Google Sheets
- Comfort working with web-based platforms and user databases
Soft skills
- Strong attention to detail
- Customer service mindset and responsive communication
- Willingness to learn and follow structured processes
Education
- Associate’s or bachelor’s degree in HR, education, or IT (or equivalent experience)
Preferred Qualifications
- Internship or work-study experience in HR, L&D, or education technology
Mid-Level LMS Specialist
Position Overview
We’re seeking a Mid-Level LMS Specialist to manage LMS operations and improve the learner experience through thoughtful configuration, reporting, and stakeholder support. This role blends technical administration with learning operations.
Responsibilities
- Configure courses, paths, and learning assignments
- Monitor user activity and generate detailed compliance and progress reports
- Maintain and troubleshoot SCORM/xAPI content compatibility
- Serve as the first point of contact for LMS-related support issues
- Collaborate with HR and L&D teams to optimize LMS workflows
Requirements
Hard skills
- Experience with enterprise LMS platforms (e.g., Cornerstone, Workday Learning, Docebo)
- Knowledge of SCORM, xAPI, and basic LMS integrations
- Proficient in data exports, filters, and reporting functions
Soft skills
- Ability to manage multiple projects and deadlines
- Clear documentation and technical writing
- Responsive and collaborative problem-solver
Education
- Bachelor’s degree in instructional technology, education, or HRIS systems
Preferred Qualifications
- 2–4 years of experience administering an LMS
Senior LMS Administrator
Position Overview
We’re hiring a Senior LMS Administrator to lead system configuration, manage integrations, and serve as the primary administrator for our LMS. This role supports strategic learning delivery across the organization and partners closely with IT, HR, and compliance teams.
Responsibilities
- Own system setup, permissions, and user management at the global level
- Oversee LMS integrations with HRIS, SSO, and third-party tools
- Implement and test course content, assignments, and automation rules
- Lead quarterly updates and troubleshoot system-wide issues
- Develop and maintain reporting dashboards for compliance and engagement metrics
Requirements
Hard skills
- Advanced proficiency with LMS systems and learning platforms (e.g., SuccessFactors, Workday Learning, SAP Litmos)
- Experience with APIs, SSO, and enterprise system integrations
- Skilled in troubleshooting content errors, user provisioning, and audit tracking
Soft skills
- Strategic thinking and systems mindset
- Strong cross-functional communication and training delivery
- High-level data analysis and problem-solving
Education
- Bachelor’s degree in information systems, education technology, or related field
Certifications
- Vendor LMS certification (e.g., Cornerstone Certified Admin) – strongly preferred
Preferred Qualifications
- 4+ years of LMS administration experience in a mid-to-large organization
LMS Product Owner/Platform Manager
Position Overview
We are looking for an LMS Product Owner / Platform Manager to own the vision, strategy, and roadmap for our learning platform. This role combines technical system leadership with strategic planning, UX design, and stakeholder collaboration.
Responsibilities
- Define and manage the LMS product roadmap based on business and learner needs
- Partner with L&D, HR, and IT teams to align features and functionality
- Gather user feedback and prioritize enhancements or upgrades
- Lead platform rollouts, vendor relationships, and technical integrations
- Ensure learning data security, accessibility, and performance
Requirements
Hard skills
- Product management or platform administration experience
- Familiarity with LMS ecosystems, APIs, and data integrations
- Ability to analyze user experience metrics and feature adoption
Soft skills
- Leadership and stakeholder engagement
- Strategic decision-making and backlog prioritization
- User-first design thinking and iterative testing mindset
Education
- Bachelor’s degree in instructional design, systems management, or product management
Certifications
- Agile Product Owner certification (CSPO) or vendor-specific credentials (preferred)
Preferred Qualifications
- 5+ years in LMS administration or L&D technology roles with cross-functional leadership
LMS Consultant (Contract/Implementation)
Position Overview
We are hiring an LMS Consultant for a contract-based engagement to support LMS implementation, migration, or platform optimization projects. This role is ideal for professionals with deep platform expertise and strong stakeholder facilitation skills.
Responsibilities
- Lead the configuration, branding, and user setup of a new LMS
- Migrate content, users, and historical data from legacy systems
- Train internal administrators on system functionality and best practices
- Troubleshoot system issues and collaborate with vendors during go-live
- Develop documentation, SOPs, and knowledge transfer materials
Requirements
Hard skills
- Deep knowledge of enterprise LMS platforms (e.g., Cornerstone, Absorb, Workday, SAP Litmos)
- Experience with SCORM/xAPI testing and LMS implementation strategy
- Comfort with API integrations and single sign-on setup
Soft skills
- Excellent client communication and facilitation
- Organized, deadline-driven, and able to manage implementation milestones
- High adaptability and technical troubleshooting under time constraints
Education
- Bachelor’s degree or equivalent experience in learning tech or systems implementation
Certifications
- Vendor certification in the target LMS strongly preferred
Preferred Qualifications
- 3–7 years of consulting or implementation experience with LMS platforms