Fulfillment Coordinator

Job Description

Do you have a keen eye for detail? Do you enjoy working as part of a team in a fast-paced environment? If the answer is yes, a job as a Fulfillment Coordinator may be right for you. 

Fulfillment Coordinators are crucial members of order fulfillment teams, that receive, process, and sometimes pack orders for shipment, and track inventories for products and goods. It’s a fast-paced job where filling orders swiftly and accurately is essential.

Typical Duties and Responsibilities

  • Receive, process, and fulfill orders on time
  • Answer and resolve customer questions and issues 
  • Maintain accurate and up-to-date inventory counts
  • Establish positive client relationships via email and telephone
  • Coordinate fulfillment of special requests 

Education and Background

This position requires a high school diploma or GED; employers prefer applicants with an associate degree or equivalent with coursework in business, customer service, or sales.

Skills and Proficiencies

  • Strong interpersonal communication skills
  • Keen attention to detail
  • Time management skills
  • Organizational and problem-solving skills
  • Able to work well as part of a team 

Compensation

According to Payscale the median annual salary of a Fulfillment Coordinator with

1 Year of Experience:

  • Orlando, Florida: $38,000
  • Tampa, Florida: $40,000
  • Jacksonville, Florida: $37,000
  • Miami, Florida: $42,000
  • Atlanta, Georgia: $42,000
  • Chicago, Illinois: $40,000
  • Houston, Texas: $38,000
  • Los Angeles, California: $45,000
  • New York City, New York: $45,000
  • Seattle, Washington: $45,000
  • Overall: $43,000

5 Years of Experience:

  • Orlando, Florida: $48,000
  • Tampa, Florida: $52,000
  • Jacksonville, Florida: $47,000
  • Miami, Florida: $51,000
  • Atlanta, Georgia: $50,000
  • Chicago, Illinois: $55,000
  • Houston, Texas: $53,000
  • Los Angeles, California: $50,000
  • New York City, New York: $56,000
  • Seattle, Washington: $52,000
  • Overall: $55,000

Similar Job Titles

Career Path

Fulfillment Coordinators often start with an entry-level position, but with experience, they can grow their skills and abilities and move into team-leadership roles. 

Position Trends

The increased use of technology, including radio frequency identification (RFID) tags and hand-held devices that read barcodes automatically, is expected to allow fewer warehouse and logistics workers to do the same amount of work.  

Job Outlook

According to the U.S. Bureau of Labor Statistics, the job outlook for Material Recording Clerks (which typically includes Fulfillment Coordinators) should experience little to no change through 2028. 

Typical Hours

The typical work hours for a Fulfillment Coordinator are from 9 a.m. to 5 p.m., Monday through Friday, in a warehouse setting. With materials often shipping around the clock, overtime or weekend hours may be necessary. 

Where You Can Find Jobs

  • 4 Corner Resources
  • Career Builder
  • Glassdoor
  • Indeed
  • LinkedIn
  • Monster 

Are You Interested in Becoming a Fulfillment Coordinator?

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