Description:
- Perform deep-dives into existing processes across all areas supported by the Device Management team
- Fully document all necessary processes, including key partners, process flowcharts, and step instructions including screenshots
- Ensure that all documentation is stored in a central location that is easily accessible, and documents are setup so that they are easy to maintain and update
- Pull together overall list of documentation to complete, provide realistic completion dates, and keep leadership apprised of progress
Preferred Qualifications:
- At least 5 years experience with the creation and maintenance of technical and non-technical documentation
- Experience documenting financial processes within technology (e.g. leases, funding requests, etc.)
- Great to have-Mobile Device technical writer experience
Basic Qualifications:
- Proven ability to document technical and non-technical processes
- Proven ability to dive into and quickly understand systems and processes that are new to the candidate
- Self-starter with ability to follow prioritization and make updates to priorities as needed, notifying leadership of any changes
- Ability to set and hit timelines that are realistic yet meet or exceed expectations
- At least 2 years experience with the creation and maintenance of technical and non-technical documentation
- Proven success with identifying optimal solution for the centralized storage and maintenance of documentation once created