Technical Writer (Procedural)

Information Technology
in Seattle
, WA
Reference: 19-03266
The Technical Writer will provide innovative, quality, effective technical writing and training documentation, with a focus on the maintenance and safety of attractions and facilities. The ideal candidate will be responsible for writing safety procedures in support of critical safety programs and leveraging the ADDIE instructional design model to deliver appropriate traditional and technology solutions for training.
Primary Responsibilities:
  • Develop and sustain technical documentation for procedural and training based scenarios, using established formats, templates, styles and processes
  • Use a self-directed approach to gathering content, interviewing Subject Matter Experts, writing deliverables, and coordinating approvals
  • Partner with the training team to develop blended learning solutions that may take the forms of study and facilitator guides, job aids, video scripts, and more
  • Create knowledge and performance assessments to assure learning objectives are met
  • Demonstrate partnership, influence, professional expertise and collaboration
Preferred Qualifications:
  • 7+ Years as a technical writer, preferably writing procedural documentation in a technical or safety environment
  • Proven knowledge of Amusement Industry equipment and systems, including rides, shows and attractions
  • Working knowledge of eLearning and LMS tools
  • Established track record in instructional design, curriculum development, and blended learning solution development
Basic Qualifications:
  • Minimum 5 years experience as a technical writer, preferably writing procedural documentation in a technical or safety environment
  • Bachelors degree or equivalent experience in technical writing or technical communications
  • Highly proficient in Microsoft Office, Outlook, and SharePoint
  • Thorough understanding of technical writing, with the ability to convert complex information into cohesive, consistent and compliant end user documentation
  • Demonstrated capability to understand complex engineering concepts and maintenance processes
  • Ability to be flexible with work schedule, including 2nd & 3rd shifts, to meet commitments and deadlines
  • Skilled in project management, stakeholder management, and juggling competing priorities
Preferred Education:
  • Bachelor’s Degree