Job Description
The ideal candidate will have a strong technical writing background combined with experience in web and mobile applications as well as documenting APIs. This position will require strong communication with developers, product/project managers, business analysts and other stakeholders.
Responsibilities:
- Evaluate, edit and improve existing product documentation
- Develop standard templates for user manuals, specification documents (specs) and user requirement gathering
- Incorporate graphics, drawings, photographs and screenshots to increase user’s understanding
- Work with product stakeholders including UX, development, product managers, business analysts and end-users to solicit feedback and enhance documentation suite
Required Skills:
- 5+ years developing technical documentation for end users preferably for a software development or SaaS company
- Documentation of RESTful APIs a plus
- Familiarity with web and mobile applications
- Knowledge of image editing programs including Adobe Photoshop and Gimp; other toolsets a plus
- Excellent MS Word and Excel skills
- Familiarity with documentation packages including Madcap, Robohelp and Acrobat a plus