Developer/Software Engineer

Information Technology
in Tampa
, FL
Reference: 19-03931
The Developer/Software Engineer works as part of a team responsible for the support of complex enterprise applications. The ideal candidate would be a trouble-shooting expert with experience supporting and developing applications, performance monitoring tools and SaaS solutions. An understanding of object-oriented programming techniques would be a plus. The role will also interface heavily with new application project team to help in transitioning support to steady state operations. Ideal candidate would also be able to dedicate a certain portion of their time to improving existing toolsets to better provide monitoring and response.
Responsibilities and Expectations:
  • Recognized as a subject matter expert on at least one OS and proficient in multiple operating systems, including OS performance monitoring, tuning, and troubleshooting
  • Recognized as a subject matter expert on at least one web server and application server technology, configuration, performance monitoring, tuning, clustering, and debugging
  • Has experience with one or more of the big three cloud providers
  • Act as a liaison and manage the Dev-Ops process with project delivery teams
  • Part of 24/7/365 support organization
  • Able to interpret error messages from OS, Middleware stacks, performance management tools and applications to identify root cause and to restore service
  • Demonstrate exceptional troubleshooting methodology
  • Demonstrate ability to independently triage highly complex system and application incidents
  • Able to evaluate new application requirements for operation’s best practices
  • Able to evaluate new system and/or infrastructure solutions for technical feasibility against known requirements and standards
  • Effective at dealing with change
  • Able to transition in role or handle a significant modification to workflow or technology with minimal ramp-up time and with very little guidance
  • Comfortable presenting issues to management as well as peers, both written and verbally in a concise fashion
  • Able to receive feedback in a constructive manner and consistently apply it to tasks
  • Able to create system and production documentation, adhering to organization standards
Preferred Qualifications:
  • ITIL experience in the theme park/entertainment industry is preferred
  • An understanding of object-oriented programming techniques would be a plus
Basic Qualifications:
  • Solid AppDynamics, Cloud and UI development experience
  • Robust scripting abilities
  • Able to leverage existing APIs to build integrations
  • Implementing SaaS solutions experience is a must