The Best-Paying Jobs in Consumer Services to Consider
As long as customers continue to make purchases, companies will need employees to interact with them. These roles, known as consumer service jobs, represent a multi-billion-dollar industry that spans the globe. While many positions in consumer services offer modest wages, there are numerous roles where you can earn significantly more. If you’re a people person with a knack for problem-solving, you might be the perfect fit for one of the high-paying opportunities this field offers.
What Is Consumer Services?
Consumer services encompass any job where professionals interact directly with customers. These roles can be found across industries, ranging from retail and hospitality to healthcare and technology. Whether it’s greeting clients in a business setting, assisting travelers on a journey, or offering tech support remotely, consumer services jobs share a common goal: meeting the needs of customers.
To excel in this field, you should enjoy working with people and have strong communication skills. Many consumer service jobs also require handling monetary transactions, so a basic understanding of financial processes is often important.
For those who thrive on solving problems and creating positive experiences, consumer services can offer a fulfilling career path. Even better, some positions in this industry are highly lucrative, as you’ll see in the list of top-paying jobs below.
Top 13 Highest-Paying Jobs in Consumer Services
1. Vice president of customer service
- Average salary for a vice president of customer service: $155,013
- Growth projection: 4% over the next decade
- Education: Bachelor’s degree
As the vice president of customer service, you oversee an entire department focused on delivering outstanding customer experiences. You’ll manage teams, create policies, and develop strategies to improve customer satisfaction while aligning with the company’s goals. It’s a high-stakes job, but the rewards—both professionally and financially—are worth it.
2. Customer experience director
- Average salary for a customer experience director: $122,904
- Growth projection: 5% over the next decade
- Education: Bachelor’s degree
Customer experience directors shape how customers interact with a brand, from the first point of contact to the final sale. This role combines creativity with analytics to design seamless customer journeys. If you enjoy using data to improve customer satisfaction, this could be your dream job.
3. Customer service director
- Average salary for a customer service director: $106,980
- Growth projection: 4% over the next decade
- Education: Bachelor’s degree
A customer service director ensures that customers have a smooth experience while interacting with the company. You’ll lead customer service teams, develop training programs, and set goals to meet organizational objectives. This role is ideal for strong leaders who thrive on solving problems.
4. Client services manager
- Average salary for a client services manager: $80,085
- Growth projection: 6% over the next decade
- Education: Bachelor’s degree
A client services manager focuses on nurturing relationships with clients and assuring their needs are met. You’ll serve as the main point of contact for important customers, balancing account management with problem-solving to keep them happy.
5. Financial advisor
- Average salary for a financial advisor: $86,766
- Growth projection: 15% over the next decade
- Education: Bachelor’s degree
Financial advisors help clients achieve their financial goals by guiding them on investments, retirement savings, and wealth management. This role requires a knack for numbers, excellent people skills, and a passion for helping others secure their financial futures.
6. Mortgage loan officer
- Average salary for a mortgage loan officer: $80,700
- Growth projection: 3% over the next decade
- Education: High school diploma or GED plus MLO license
Mortgage loan officers assist customers with securing home loans. You’ll assess applications, review financial documents, and guide borrowers through the lending process. It’s a rewarding job if you enjoy helping people achieve milestones like buying a home.
7. Patient care coordinator
- Average salary for a patient care coordinator: $47,545
- Growth projection: 7% over the next decade
- Education: Bachelor’s degree
Patient care coordinators make sure healthcare providers and patients stay on the same page. You’ll handle communication between doctors, nurses, and patients while verifying care plans are followed. Strong organizational and communication skills are a must.
8. Hotel manager
- Average salary for a hotel manager: $83,655
- Growth projection: 10% over the next decade
- Education: Bachelor’s degree
As a hotel manager, you oversee all aspects of running a hotel, from managing staff to creating a welcoming environment for guests. You’ll need a mix of business skills and a passion for hospitality to thrive in this role.
9. Customer success manager
- Average salary for a customer success manager: $70,658
- Growth projection: 6% over the next decade
- Education: Bachelor’s degree
Customer success managers work directly with customers to help them maximize the value of a product or service. You’ll provide guidance, troubleshoot issues, and ensure clients feel supported throughout their journey.
10. Travel agent
- Average salary for a travel agent: $45,300
- Growth projection: 20% over the next decade
- Education: High school diploma or GED
Planning a vacation can be overwhelming, which is why many people turn to travel agents. In this role, you’ll handle every detail of your clients’ trips, making certain they have a smooth and enjoyable experience.
11. Retail store manager
- Average salary for a retail store manager: $64,020
- Growth projection: 4% over the next decade
- Education: High school diploma or GED
Retail store managers juggle everything from inventory management to employee scheduling and customer service. This role demands excellent organizational skills and the ability to stay calm under pressure.
12. Event planner
- Average salary for an event planner: $47,579
- Growth projection: 18% over the next decade
- Education: Bachelor’s degree
From weddings to corporate gatherings, event planners make memorable events happen. You’ll coordinate everything from vendors to venues, guaranteeing that every detail is perfect. It’s a dynamic job for those who thrive on creativity and organization.
13. Fitness center manager
- Average salary for a fitness center manager: $50,420
- Growth projection: 19% over the next decade
- Education: Bachelor’s degree
Fitness center managers combine a love for health and wellness with business knowledge. You’ll oversee gym operations, manage staff, and create fitness programs that attract new members while keeping current ones happy.
Advantages of Pursuing a Career in Consumer Services
Consumer services careers are as diverse as they are rewarding. At their core, these jobs share a common mission: helping people. Whether you’re resolving a customer’s issue, planning an unforgettable event, or guiding someone toward their financial goals, you’re making a direct impact on their lives.
One of the biggest perks of working in consumer services is the versatility of the skills you’ll develop. Strong communication, problem-solving, and customer relationship management skills are highly transferable, meaning they can open doors to opportunities across industries. If you try one position and find it’s not the perfect fit, you’ll likely be able to pivot to another role within the field without starting from scratch.
Additionally, many consumer service jobs offer flexible schedules, making them an excellent choice for people who value work-life balance. For those who thrive on variety, the fast-paced, ever-changing nature of these roles can keep the work exciting and engaging.
With the right mix of interpersonal skills and industry-specific expertise, a career in consumer services can be fulfilling and, as you’ve seen, financially rewarding.
