Spare Parts Specialist

Location
Hybrid – York, PA (3 days onsite, 2 days remote)

Salary
$60,000 – $98,000, depending on experience

Introduction
Our client is seeking a Spare Parts Specialist to drive spare parts sales growth through quoting, contract negotiation, and execution of spare parts opportunities. This role acts as the primary point of contact for customers on stand-alone spare parts supply and works cross-functionally to ensure order fulfillment, customer satisfaction, and operational excellence. The Specialist will also support inventory management programs, product reintroduction efforts, and global spare parts initiatives.

Required Qualifications

• Bachelor's degree in Business, Supply Chain, Engineering, or related field preferred
• 3-5 years of experience in spare parts sales, service operations, contract management, or industrial/manufacturing environments
• Experience with quoting, proposal development, and commercial negotiations
• Strong understanding of supply chain, logistics, and inventory management principles
• Proficiency in Microsoft Office Suite and ERP systems
• Excellent communication, organizational, and customer relationship management skills

Preferred Qualifications

• Ability to manage multiple projects and priorities in a fast-paced environment
• Ability to work cross-functionally with technical and commercial teams
• Team player with a positive, can-do attitude

Day-to-Day Responsibilities

• Serve as primary point of contact for customers on stand-alone spare parts supply opportunities following Service Manager introductions
• Prepare, develop, and manage spare parts contracts, quotations, and commercial proposals
• Review, amend, negotiate, and finalize contracts and commercial agreements with customers and suppliers
• Execute spare parts projects from order booking through final invoicing
• Coordinate with internal departments including Service Managers, Engineering, Sourcing, Logistics, and Digital & Automation
• Support product reintroduction initiatives, coordinating parts availability, pricing, and customer communication
• Develop and support Client-Managed Inventory (CMI) and Vendor-Managed Inventory (VMI) programs
• Create and coordinate kitting solutions for customer maintenance and operational needs
• Maintain accurate records of quotations, contracts, orders, and customer communications
• Identify opportunities to improve spare parts sales processes and operational efficiency

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