Program CoordinatorJob Description, Salary, Career Path, and Trends
Do you have excellent leadership skills? Are you self-motivated with the ability to work well under pressure? Then becoming a program coordinator might be the perfect role for you.
A program coordinator plans, coordinates, and oversees employees for various fiscal, administrative, and operational activities, programs, and projects in an organization. Projects are usually for a specific purpose and may be scientific, research, educational, or service-oriented in scope. Program coordinators are also responsible for maintaining the budget and records relating to a program’s expenses, implementing policies and procedures, organizing the activities, and setting the agenda for the program.
Sample job description
We’re looking for an experienced program coordinator to join our team, and as an ideal candidate, you have proven experience planning and organizing programs and activities as well as carrying out a variety of administrative and program management tasks. The program coordinator is responsible for providing a level of service that will help maintain pharmaceutical manufacturer relationships. This position will work closely with program managers and existing manufacturer clients to ensure that their programs are designed effectively by handling customer inquiries and providing oversight to program processes.
Typical duties and responsibilities
Plan and coordinate programs and activities
Monitor implementation of program policies and practices
Keep programs on schedule and budget
Support program growth and development
Coordinate program communications
Manage staff, including assignments, workloads, and schedules
Oversee fundraising operations and community outreach for programs
Coordinate activities of all program stakeholders
Schedule and run meetings and events
Manage technology, such as video conferencing and presentation software, for programs
Create and maintain program records, reports, presentations, and proposals
Education and experience
Bachelor’s degree in business administration or related field
2+ years of experience as a program coordinator or in a similar management role
Required skills and qualifications
Ability to make sound decisions and judgments
Able to coordinate and organize meetings and special events
Intermediate skills in the use of personal computers and related software applications
Able to organize resources and establish priorities
Excellent interpersonal and communication skills
Strong leadership qualities
Working knowledge of finance, accounting, budgeting, and cost control procedures
Familiar with communication principles and marketing techniques
Ability to gather and analyze statistical data and generate reports
Intermediate proficiency in MS Office
Experience in a fast-paced environment
Master’s degree in business administration or similar field
Experience in budgeting, bookkeeping, and reporting
Experience in a supervisory role
Experience in event planning
Average salary and compensation
The average salary for a Program Coordinator is $53,500 per year. Salary may vary due to level of experience, education, and geographical location.
Los Angeles, California
Minneapolis-St. Paul, Minnesota
New York City, New York
Typical work environment
Program coordinators work in a wide variety of industries, including healthcare, higher education, and non-profit organizations.
Program coordinators working in the healthcare industry typically work in hospitals or rehabilitation facilities where they provide informational and recreational programs, including classes on wellness or disease management. They might also handle holiday activities for long-term patients.
Program coordinators working for non-profit organizations typically work in residential facilities where they provide on-site activities, such as game nights and live entertainment, or plan and organize day trips and other forms of recreation.
Program coordinators who work in educational facilities generally coordinate extracurricular or educational programs. In a school environment, project coordinators might work closely with teachers and students to develop curriculums for various departments and activities.
Program coordinators typically work a 30 or 40-hour workweek. They might work overtime to meet program deadlines or facilitate an after-hours program.
Many institutions offer specialized certifications to provide program coordinators with a more in-depth understanding of how best to serve certain facilities and sectors of the population. Here are some of the available certifications:
Federal Depository Library Program (FDLP)Coordinator Certificate. This program is designed for program coordinators who manage depository collections in a facility such as a library. The FDLP Coordinator Certificate program features eight online classes that cover the proper methods for managing and cataloging Federal depository collections. Topics covered include legal requirements and regulations, collection management, cataloging, the SuDoc item number system, policies, LSCM services and products, and regional responsibilities.
Certified Wellness Program Coordinator (CWPC). The CWPC, offered by the Chapman Institute, helps candidates determine the best ways to assess an individual’s wellness needs, develop wellness strategies, and design onsite programming for wellness activities. The program builds your skills in areas such as how to assess your employees’ wellness needs, how to use a Health Risk Assessment (HRA), how to implement a wellness strategy for your organization, and how to design your organizational infrastructure. With a CWPC, you can go on to earn a Certified Wellness Program Manager credential, which equips you with a broader list of desired skills. You are required to complete 2 modules of continuing education each year to maintain certification.
START Coordinator Certification. This certification is for master’s-level professionals who coordinate START (Systemic, Therapeutic, Assessment, Resources, and Treatment) clinical teams. The certification is managed by the Center for START Services and demonstrates your ability to improve the outcomes for individuals with behavioral health care needs. The START Coordinator Certification must be renewed every 2 years.
To become a program coordinator, you typically need to earn at least a bachelor’s degree in business administration or a related field. Some employers are looking for candidates with a master’s degree. However, you can become a program coordinator with an associate’s degree, a high school diploma, or a GED if you have significant work experience. Program coordinator positions usually require 2 or more years of experience in a program coordinator position related to their industry, such as education, non-profit, or healthcare, or in a closely related administrative, managerial, or supervisory role. Many employers provide on-the-job training and offer internships that allow you to gain valuable experience. Program coordinators can advance into other positions such as program manager or program director.
US, Bureau of Labor Statistics’ job outlook
SOC Code: 11-9151
Projected Employment in 2030
Projected 2020-2030 Percentage Shift
Projected 2020-2030 Numeric Shift
Program coordinators are taking on more responsibilities, including functioning as managers who are more heavily involved in budgeting, departmental operations, and regulatory affairs. They are taking a larger role in the development and implementation of program initiatives, policies, and outcomes. Program coordinators will need to continue to develop the management skills required to expand their roles in an organization and continue to add value to their programs and institutions. They are also taking greater responsibility for facilitating training and administrative tasks.
Sample interview questions
What qualities do you have that make you well suited for this job?
How comfortable are you working with different departments across the company?
How do you measure the effectiveness of a program?
How would you prioritize your work to meet multiple deadlines?
How experienced are you in fundraising?
What important points do you look into when preparing a budget?
What project management software are you familiar with?
What’s your experience with budgeting/bookkeeping?
Do you have experience in dealing with diversity? How do you increase diversity awareness?
Can you give an example of when you made a significant contribution to a program?
Have you experienced a lag in the execution of a program task? What did you do to fix it?
How would you plan a conference from start to finish?
What experience do you have making proposals or giving presentations? Can you give examples?
What are the key skills to being a good program coordinator?
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