Package HandlerJob Description, Salary, Career Path, and Trends

Package handlers handle all aspects of parcels, from assembling, filling, sealing, scanning, and loading on trucks for delivery. They inspect packages to make sure they contain the correct products or materials and track items to ensure they are delivered safely in a timely manner. A package handler must have an expert eye for detail and be able to follow written and verbal instructions to pack, seal, and load packages quickly and efficiently. They must be able to use scanners to read labels for tracking purposes. 

Package handlers need to have very good communication skills, as well as knowledge of relevant tools and equipment used in package handlings, such as hand tools, forklifts, conveyor belts, wheel rollers, and other loading tools. Package handlers should have a familiarity with computers and be in good physical health to lift packages. They must follow safety procedures at all times and keep accurate records of all incoming and outgoing merchandise and products. Solid customer service and organizational skills are important in this position, as is the ability to troubleshoot and resolve issues with packages. 

Sample job description

[Your Company Name] is searching for a package handler to join our team! Whether you’re just beginning your career in package handling, or you’ve been doing it for quite some time, our company will train and support you throughout your duties. As an ideal candidate, you’ll come ready to work with a good attitude, be able to lift up to fifty pounds, and always have a willingness to learn new skills.

Typical duties and responsibilities

  • Carry out the day-to-day tasks
  • Ensure that clients and customers receive their packages on time and without damage 
  • Develop, implement, and communicate packing and delivery strategies to streamline work
  • Make daily contact with the customer base and build relationships with clients
  • Work closely with corporate to improve their view on the job and help the well-being of their coworkers
  • Communicate relevant information from department heads 
  • Review instructions, manage merchandise, and physically deliver all packages for long hours

Education and experience

  • At least a high school diploma or equivalent
  • No experience is needed at the beginning, and there is room for growth

Required skills and qualifications

  • Excellent attention to detail
  • Proficiency using Google Maps or GPS systems and a valid drivers license
  • Ability to lift and distribute packages of varying weights
  • Excellent listening  and organization skills
  • Clean driving record

Preferred qualifications

  • Former packing experience
  • Former driving experience, preferably for long distances or long amounts of time
  • Experience working in a fast-paced environment with effectiveness and efficiency
  • Experience with working in a warehouse
  • Forklift operator certification

Average salary and compensation

The average salary for a package handler is $30,000 per year in the United States, with a potential for marginal growth. Salary may depend on the level of experience, education, and geographical location. 

LocationSalary LowSalary High
Phoenix, Arizona$33,000$38,900
Los Angeles, California$36,000$45,500
Denver, Colorado$31,300$37,300
Washington, DC$37,500$44,200
Miami, Florida$31,200$37,000
Orlando, Florida$28,800$36,000
Tampa, Florida$29,000$36,500
Atlanta, Georgia$30,500$36,800
Chicago, Illinois$35,000$42,000
Boston, Massachusetts$37,000$44,500
Minneapolis-St.Paul, Minnesota$30,200$36,900
New York City, New York$38,000$48,000
Philadelphia, Pennsylvania$32,500$38,500
Dallas, Texas$31,600$38,000
Houston, Texas$31,500$37,800
Seattle, Washington$36,200$43,000
National Average Range$28,500$35,000

Typical work environment

Package handlers can work both in a warehouse or as a driver, and they are responsible for packing, sealing, and possibly delivering merchandise to customers. The job is often very fast-paced with many different people working with you. As long as you are organized and focused, package handling could be right for you. Oftentimes, package handlers will find themselves on call on rotating or select evenings and weekends, while also traveling for long distances to deliver items.

During the day, they are working above or in tandem with members of their team and organization, as well as communicating and answering to the heads of differing departments.

Typical hours

Package handlers will typically work part-time shifts up to 5 hours a day, oftentimes during early hours of the morning. For days that are heavy in special orders, they may be on call and can end up working over 40-hour weeks, especially during the holidays.

Available certifications

While there may not be many special certifications that you can get to be a package handler, work experience can help you move up within a company. Also obtaining a forklift operator license can help you secure a higher paying job within the warehouse.

Career path

After you have a few years of package handling experience, there are a few different avenues that may be well suited for you.

The first is that you could keep your positions as a package handler and begin to oversee other employees, becoming the head of assembly management or packing. This could lead to a managerial position. 

After this, there also may be chances to work with the organizational computer software that is located in many office departments within the packing company.

US, Bureau of Labor Statistics’ job outlook

SOC Code:  51-9111

2020 Employment6,215,000
Projected Employment in 20306,650,000
Projected 2020-2030 Percentage Shift 7% increase
Projected 2020-2030 Numeric Shift406,500 Increase

Since businesses are tailoring more to online orders, there has been an increase in packages and the position of package handlers. The person doing the handling has big responsibilities and should know how to handle delegation accordingly. Confidence and friendly assertion are great qualities to have because the job can be very fast-paced. As more businesses turn toward online sales, this position will continue to become even more popular.

Sample interview questions

  • Do you have a valid driver’s license and a reliable form of transportation?
  • How do you ensure you have the best customer service?
  • What measures do you take to stay updated on industry news?
  • Why are you applying to be a package handler?
  • How quickly can you learn to use a new tool?
  • Can you lift 75 pounds unassisted?
  • Where do you see yourself in 5 years?
  • Do you see yourself growing with this company?
  • Describe a time you received negative criticism from your boss. How did you handle it?
  • Describe a time you received constructive criticism from your boss. Why was it helpful?
  • What guidelines or materials are you typically given to begin a project like [your company’s work sample]?
  • What roles have you played in your prior experience?
  • Describe a time you worked on a technical writing project with a cross-functional team.
  • Who else did you work with on this project? What were their roles?
  • How much time did it take to complete your biggest project?
  • Describe one of your more successful traits. How do you define success?

Package Handler Jobs in Ashburn

    Loading RSS Feed

Need help hiring a Package Handler?

We match top professionals with great employers across the country. Your next career move or star employee is just around the corner. Review our career content and advice, browse our latest job openings, or email us your resume. We look forward to connecting with you soon!

Browse A-Z Job Descriptions