Legal ReceptionistJob Description, Salary, Career Path, and Trends

Legal receptionists are receptionists that work in a law firm, and as such, they are required to have a few more skills. Unlike regular receptionists, legal receptionists will be working with confidential information often, and they must be able to field legal questions when someone calls in. This may include figuring out whether or not a client has an applicable case to their firm, dealing with rude or impatient clients, or taking payments. 

A legal receptionist needs to be very professional. Since they are the first face that most people will see when coming to the law firm, it’s important that legal receptionists have an extensive knowledge of their practice, are friendly, and can put a client at ease. Though no legal education is necessary, legal receptionists will need to know basic laws that apply to their law firm’s field of practice.

Sample job description #1

A fast-paced legal practice seeks a full-time bilingual (English/Spanish speaking) front-desk receptionist for immediate hire.

Responsibilities and duties

  • Manage a voluminous calendar for 3 attorneys
  • Update practice management software with all client information and case progress
  • Excellent customer service required
  • Minimal filing with various Courts
  • Providing daily support to attorneys by completing urgent tasks
  • Organize confidential documents
  • Process client payments

Qualifications and skills

  • Fluency in both English and Spanish (conversing, reading, and writing)
  • Undergraduate degree, High School, or equivalent experience preferred but not required
  • 1-2 years of office experience preferred, willing to provide in-office training
  • Solid work history
  • Strong interest in helping community
  • Microsoft Word and Excel: Intermediate/Advanced proficiency
  • Strong attention to detail and customer service
  • Strong organization, time management, and prioritization skills
  • Ability to learn quickly and adapt easily to changing circumstances

Sample job description #2

Legal Receptionist responsibilities

  • Welcoming clients and visitors upon arrival at reception
  • Answering, screening, and forwarding phone calls in a professional manner
  • Assisting clients and visitors with the location of legal staff
  • Scheduling and confirming appointments
  • Observing business etiquette, and maintaining a professional appearance
  • Directing the flow of mail, faxes, and deliveries to reach the intended recipients
  • Ordering and replenishing office supplies
  • Managing the maintenance and repair of office equipment
  • Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
  • Preparing meeting facilities, and arranging refreshments, if required

Requirements

  • High school diploma or GED
  • Formal qualification in office administration, secretarial work, or related training
  • Prior experience as a legal receptionist required
  • Familiarity with legal terms, legal documents, and filing
  • Excellent written and verbal communication skills
  • Extensive experience working with word processing, spreadsheets, printers, copiers, scanners, faxes, appointment scheduling, and call forwarding systems
  • Exceptional interpersonal and communication skills

Sample job description #3

We are seeking a full time Legal Assistant/Receptionist to become a part of our team. You will provide overall support to attorney’s business needs. Competitive salary based on experience. (Spanish helpful)

Responsibilities

  • Answer phones, take clear concise messages, and provide basic company support
  • Manage records, review dockets, familiar with e-filing portal, and update and monitor legal calendars with reminders
  • Perform general office duties, with knowledge of office computers and software
  • Take memos, maintain, and organize files
  • Oversee mail deliveries, packages, and couriers

Qualifications

  • Professional, courteous, dependable and punctual
  • Proficient in word processing software including MS Office/WP knowledge helpful
  • Excellent oral and written communication skills (English mandatory with Spanish helpful)
  • Ability to prioritize, multitask, and work independently
  • Ability to type quickly and accurately
  • Deadline and detail oriented

Average salary and compensation

The average salary for a legal receptionist is $42,000 in the United States. Position salary will vary based on experience, education, company size, industry, and market.

LocationSalary LowSalary High
Phoenix, Arizona$41,750$56,500
Los Angeles, California$47,100$63,750
Denver, Colorado$39,250$53,100
Washington, DC$47,850$64,700
Miami, Florida$39,050$52,850
Orlando, Florida$36,050$48,750
Tampa, Florida$36,400$49,250
Atlanta, Georgia$38,150$51,650
Chicago, Illinois$43,900$59,400
Boston, Massachusetts$47,450$64,250
Minneapolis-St. Paul, Minnesota$37,850$51,150
New York City, New York$49,950$67,600
Philadelphia, Pennsylvania$40,650$55,050
Dallas, Texas$39,600$53,600
Houston, Texas$39,450$53,350
Seattle, Washington$45,650$61,800
National Average$35,700$48,300

Sample interview questions

  • What motivates you at work? 
  • What are your primary strengths and weaknesses?
  • How do you see a typical day at work going?
  • What is your biggest weakness?
  • Are you familiar with Microsoft Office Suite?
  • How familiar are you with ___ technologies?
  • What will you bring to the firm?
  • Why did you leave your previous role?
  • How do you prioritize and manage multiple tasks at once?
  • How do you ensure that your work is accurate?
  • How do you maintain confidentiality?
  • Describe a tough case you’ve participated in.
  • How do you prioritize work when reporting to multiple supervisors at once?

Legal Receptionist Jobs in Ashburn

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