Account ExecutiveJob Description, Salary, Career Path, and Trends

People who are ambitious, have great communication skills, and like working with people are a great fit for an account executive position. Account executives need to be goal-oriented, determined, and always ready to get the job done. 

Account executives are the contact points between a business and its clients and vendors. They manage all sales-related interactions with both in support of current contracts, while continuously building stronger relationships with both, and making sure both parties are satisfied. They also find creative ways to locate prospective clients and close sales deals to create new customers. These executives work in various industries, such as advertising, public relations, financial services, and technology.

Account executives perform various jobs, including planning and coordinating account activity, handling press releases, giving media pitches, managing blogger and influencer outreach, heading up press conferences, providing product samples for editorial placement, and managing promotional events.

How to Hire an Account Executive

There are a number of important initial considerations when hiring an Account Executive:

  • Internal Resources: Does your team have the knowledge and tools to effectively source, interview, and hire for this role?
  • Time: Do you have time for this recruiting effort, or is that time better spent on your core business?
  • Urgency: Are you losing business, or is customer service suffering due to not having an account executive in place?
  • Complexity: Do you need a senior account executive, or will mid, or even entry-level experience suffice?

The answers to these questions will determine the best route to take for securing your new hire. These aren’t one-size-fits-all answers, and will often change due to changing circumstances within the same company, department, and team.

When hiring an Account Executive, we recommend one of the following three options:

  1. Use a professional recruiting firm with relevant experience. When working with 4 Corner Resources or another top tier staffing company the heavy lifting is done for you. We source, screen, recruit, and deliver only the most qualified candidate(s); saving you significant time and effort along the way. This is generally the best route to take when:
  2. Hire directly by leveraging CareerBuilder, LinkedIn, or both. These premier job sites will allow you to quickly post your open position to be seen by a massive audience of qualified candidates, with resumes delivered directly to your inbox. We recommend this option when:
    • You’re hiring a direct employee
    • You have internal resources with the time and experience to properly screen and assess applicants
  3. Leverage your team’s network and solicit referrals by offering an attractive referral bonus. We recommend this option when:
    • Time to fill the roll isn’t urgent
    • Building a pipeline for future, ongoing hiring

If you aren’t sure which path is best, schedule a discovery call today with our seasoned recruiting professionals. The 4 Corner team is on standby to help you find the best option for your unique hiring need.

Sample job description #1

Job responsibilities

  • Successfully sell ABC Company’s products and services to new and existing customers using the ability to present compelling offers and influence customer decision-making
  • Effectively manage time, be open to learning new methods, and looking to advance as an individual contributor
  • Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
  • Assess each customer and their needs to determine the best value
  • Ability to build and maintain customer relationships
  • Transpose customer information including demographic, billing, etc.
  • Provide excellent customer service, listen to the customer and ensure their satisfaction

Requirements

  • Excellent verbal, written, and interpersonal communication skills
  • Must be a high school graduate; college graduates preferred
  • Candidates must successfully complete a pre-employment screen, which may include a drug test
  • Dedicated home office workspace

Sample job description #2

Responsibilities of an Account Executive

  • Identify qualified candidates through various recruiting and sourcing tools to fill open positions
  • Screen and interview qualified candidates
  • Write and edit job descriptions for assigned positions
  • Partner with your Sales Manager to engage in outbound communications, via phone and email
  • Build and maintain relationships with candidates to generate a positive hiring experience from start to finish
  • Perform various customer service-related activities
  • Review/ revise resumes, as well as compare the candidate’s qualifications to the job requirements and the client’s needs
  • Arrange phone and/or face to face interviews by coordinating schedules
  • Onboarding candidates, preparing files, including references, background checks, etc.

Qualifications of an Account Executive

  • 2+ years of experience including but not limited to Sales, Customer Service, and/or Recruiting
  • Must have Microsoft Office experience, including Word, Excel, and Outlook
  • Strong written and verbal communication skills
  • Self-motivated, driven, and eager to learn
  • Must be willing to work in a team environment
  • Bachelor’s Degree in Sales, Marketing, Business, HR, or another related field preferred

Sample job description #3

Account Executives handle relationships with existing and prospecting clients. They are the owner of client relationships, develop long term account strategies, and lead in meeting client needs. Account Executives are responsible for identifying expansion opportunities, client retention, and help achieve strategic goals, relative to client base and overall customer happiness. The Account Executive should have positive relationship building skills, an aim to exceed sales targets, an ability to deliver results in a fast paced environment, and a passion for serving clients and their members.

Account Executive responsibilities

  • Build detailed business plans to facilitate the attainment of goals and quotas
  • Lead the entire sales cycle from finding a client to securing a deal
  • Support and solve problems for clients by understanding and exceeding their expectations
  • Illustrate the value of products and services to build growth opportunities; compile and analyze data to identify trends
  • Follow up with clients regularly to ensure needs are being met and find opportunities for growth
  • Maintain a database of clients, prospects, partners, and vendors

Account Executive requirements

  • Outstanding knowledge of MS Office
  • Previous experience using CRM software
  • Excellent communication/presentation skills and ability to build relationships
  • Ability to handle multiple accounts while seeking new opportunities
  • Ability to understand client needs, and negotiate costs and services
  • Willingness to travel as needed to meet with clients and prospects

Average salary and compensation

The average base salary for an account manager is $66,000 per year in the United States. While only base salaries are reflected here, commissions and bonuses may greatly increase total compensation. Additionally, salaries will vary based on experience, company size, industry, and geographic market.

LocationSalary LowSalary High
Phoenix, Arizona$65,650$88,800
Los Angeles, California$74,050$100,200
Denver, Colorado$61,700$83,500
Washington, DC$75,150$101,700
Miami, Florida$41,150$83,100
Orlando, Florida$56,650$77,200
Tampa, Florida$57,200$77,800
Atlanta, Georgia$60,000$81,200
Chicago, Illinois$69,000$93,350
Boston, Massachusetts$74,600$100,950
Minneapolis-St. Paul, Minnesota$59,450$80,450
New York City, New York$78,450$106,250
Philadelphia, Pennsylvania$63,950$86,500
Dallas, Texas$62,250$84,250
Houston, Texas$62,000$83,900
Seattle, Washington$71,800$97,150
National Average$56,100$88,800

Sample interview questions

  • How do you handle rejection?
  • What methods do you employ to locate sales opportunities?
  • How do you build successful business relationships?
  • How do you persuade a prospective client who refuses to buy?
  • How do you handle dissatisfied or aggressive customers? 
  • What was the most difficult deal you closed?
  • What did you do to meet an objective when odds were against you?
  • Define the stages of the sales cycle. Which do you find most challenging and why?
  • What was the quota in your previous position? What was your average deal size? How many people hit this number?
  • Walk me through your biggest deal and how you closed it.

Account Executive Jobs in Ashburn

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