What Does a Warehouse Associate Do?
Warehouse associates are responsible for performing a wide range of duties such as receiving and processing incoming shipments of stock, picking and filling orders for customers, packing and shipping orders, or managing, organizing, and retrieving items from shelves or other locations in the warehouse. They should be in strong physical shape and be organized.
The warehouse associate does inventory on all incoming items and ensures that the warehouse is neat and well-ordered. They are also responsible for labeling incoming shipments, reviewing the inventory for damages, and maintaining an accurate record of inventory.
The jobs and responsibilities of warehouse associates will vary with the job, but generally, they have to quickly adjust and adapt to various tasks as needed to make sure the warehouse runs efficiently.
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National Average Salary
Warehouse associate salaries vary by experience, industry, organization size, and geography. To explore salary ranges by local market, please visit our sister site zengig.com.
The average U.S. salary for a Warehouse Associate is:
Warehouse Associate Job Descriptions
- Work closely with the warehouse team and Operations Manager to ensure timely production and accurate inventory
- Receive, store, and distribute materials, tools, equipment, and products within the warehouse
- Prep and stage for upcoming jobs
- Deliver air filtration and related products to customers
- Load, unload, prepare, inspect, and operate a delivery vehicle. Verify the accuracy of items with corresponding order fulfillment instructions before departing
- Follow customer-specific on-site expectations and regulations
- Develop and maintain strong working relationships with the on-site point of contact
- Ask customers for feedback on services and products and share leads for new business opportunities with the Branch Manager
- Complete logs and reports daily
- Follow DOT regulations and safety standards. Maintain vehicle checklist.
- Eligible to drive for company business
- In order to be eligible as a company driver, candidates must be at least 25 years of age, with a valid driver’s license and satisfactory results from a driving record check.
- Warehouse-related experience is preferred, but not required
- Skills: Attention to detail, strong communication, time management, and inventory management a plus
- Can regularly lift 50 lbs.
- Requires working on ladders and use of general hand and power tools
As a Warehouse Associate, you will work cooperatively in a team to efficiently receive, verify, stage, and stock incoming material. Safety will be a main priority for you and your fellow team members; thus, you will work together to keep a safe and clean environment and follow safety procedures when utilizing Power Industrial Truck equipment. Together, your team will be the backbone that will keep ABC Company thriving for years to come!
- Focus on customer satisfaction
- Commitment to detail and accuracy
- Outstanding team player
- A safety and compliance mindset
- High School Diploma or equivalent
- Must be able to lift to 50 pounds, stand/walk for up to 8 hours a day and be able to frequently push, pull, squat, bend, and reach
- Previous experience in a warehouse environment, including order picking, shipping and receiving and cycle counting is highly desired
Maintain the flow of stocked and delivered inventory by pulling material from bins, loading material onto trucks, placing new material arrivals into bins, scanning, or entering the data into the inventory database.
Individuals must be able to perform essential duties with or without reasonable accommodation.
- Unload material, tools, and equipment from vendor trucks; inspecting material for minimum ABC Company quality requirements
- Stock and transfer material, tools, and equipment to appropriate shelf, bin, rack, or pipe bundle by a predetermined sequence, including bind location, size, type, style, and length
- Mark material with correct identifying information
- Transfer material to and from the shops for modification purposes
- Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements
- Pull orders for delivery and stock-to-stock transfer; load onto correct truck or transfer to packing area using a forklift, overhead crane, and heavy equipment
- Prepare documentation for UPS, LTL, SH, or Air Shipments
- Adhere to required safety policies, guidelines, and training
- Maintain warehouse cleanliness in compliance with OSHA and customer safety policies
- Perform other duties and projects as assigned
- Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately
Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
- High School Diploma or GED (General Education Degree)
- Ability to learn ABC Company, federal, health, and safety regulations
- Typing and basic computer skills
- Knowledge of or ability to learn ABC Company warehouse operations and business processes
- Basic math and good reading skills
- Must have the ability to provide documentation verifying legal work status
- Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries
- Ability to understand and comply with ABC Company guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines
Sample Interview Questions
- Do you have experience working in warehouse shipping and receiving?
- What do you feel are the most important responsibilities of a warehouse associate?
- Do you have experience with pricing and labeling inventory?
- Do you have experience operating heavy equipment, a forklift, and power tools?
- Do you have experience using inventory software?
- Do you prefer working independently or as part of a team?
- Have you ever had to correct a problem with lost or stolen shipments?
- Have you ever made a mistake while you were on the job? How did you resolve it?
- Describe a time when you disagreed with a supervisor. How did you handle it?
- How do you determine the type of equipment to use when stacking and sorting large containers?
- What is your process for observing safety policies and regulations?
- Are you organized?
- Are you able to perform with a high level of accuracy?
- How do you prioritize your work?
- Are you comfortable working long hours while standing and lifting?
- If you saw a team member intentionally commit a safety violation, what would you do?