Store ManagerSample Job Descriptions, Salaries, and Interview Questions

Store managers have a wide variety of responsibilities placed upon them. Thankfully, they usually have an assistant manager to help ease the burden. Their tasks include delegating jobs to the sales associates they supervise, creating work schedules, monitoring spending budgets, recruiting, hiring and training new employees, and managing loss prevention through theft and breakage. A store manager has to be comfortable enforcing the rules with their sales associates and even their assistant managers in order to maintain a stable work environment for employees and a comfortable shopping environment for customers.

Sample job description

Average salary and compensation

The average salary for a store manager is $57,000 per year in the United States. Salary will vary depending on market, industry, company size, and number of employees.

LocationSalary LowSalary High
Phoenix, Arizona$56,700$76,700
Los Angeles, California$63,950$85,550
Denver, Colorado$53,300$72,100
Washington, DC$64,900$87,850
Miami, Florida$53,050$71,800
Orlando, Florida$48,950$66,200
Tampa, Florida$49,400$66,850
Atlanta, Georgia$51,850$70,150
Chicago, Illinois$59,600$80,650
Boston, Massachusetts$64,450$87,200
Minneapolis-St.Paul, Minnesota$51,350$69,500
New York City, New York$67,850$91,750
Philadelphia, Pennsylvania$55,250$74,750
Dallas, Texas$53,800$72,750
Houston, Texas$53,300$72,100
Seattle, Washington$62,000$83,900
National Average$48,450$65,550

Sample interview questions

  • What makes you the right candidate for this position?
  • If your colleagues had to describe you in one word, what would it be?
  • What are your strengths in the role of a store manager? What are your weaknesses?
  • What made you choose a career in retail?
  • Have you ever had to fire a sales associate or assistant manager? How did you handle it?
  • How do you motivate your staff?
  • What methods do you use to train your staff?
  • How do you handle delegating tasks to your staff?
  • What do you do to ensure task completion by your staff?
  • What steps do you take to keep the lines of communication open between you and your staff?
  • What is your knowledge of key metrics?
  • Tell me about a time when you developed and implemented a store-specific strategy in your role as store manager.
  • What is your comfort level with customer service?
  • Have you ever had to address shrink in your store?
  • Walk me through the inventory process at your last store.
  • What is your sales tracking process?
  • Have you ever had to handle an angry customer? Tell me how you handled it. 
  • Have you ever had to resolve a conflict issue between staff members? What steps did you take?
  • What steps would you take to motivate and encourage a staff member that fails to meet production goals?

Store Manager Jobs in Ashburn

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