SecretarySample Job Descriptions, Salaries, and Interview Questions

The secretary handles and facilitates communication within an office environment. They take care of inbound and outbound calls, along with physical and digital correspondence. They additionally handle book and file keeping, along with appointment setting and the implementation and upkeep of office procedures.

By handling the daily administrative tasks of the company, these professionals keep a department well organized and up-to-speed on everyone’s needs and expectations. Keeping an open line of communication with colleagues, other departments, and customers is their contribution to keeping the business running.

While a college degree isn’t strictly necessary, candidates should be familiar with office organization and possess a high degree of time management. Alongside having excellent verbal and written communication skills, bookkeeping, and scheduling skills, they should be proficient in MS Office and other digital suites preferred by the company. 

Sample job description

Average salary and compensation

The average salary for a secretary is $45,100 per year in the United States. However, income can vary based on location, industry, and experience.

LocationSalary LowSalary High
Phoenix, Arizona$47,450$58,000
Los Angeles, California$53,550$65,450
Denver, Colorado$44,600$54,550
Washington, DC$54,350$66,450
Miami, Florida$44,400$54,300
Orlando, Florida$40,950$50,100
Tampa, Florida$41,400$50,600
Atlanta, Georgia$43,400$53,050
Chicago, Illinois$49,900$61,000
Boston, Massachusetts$53,950$65,950
Minneapolis-St. Paul, Minnesota$43,000$52,550
New York City, New York$56,800$69,450
Philadelphia, Pennsylvania$46,250$56,550
Dallas, Texas$45,050$55,050
Houston, Texas$44,850$54,800
Seattle, Washington$51,950$63,500
National Average$40,500$49,600

Sample interview questions

  • Why did you apply for this secretary position?
  • What qualities does every secretary need?
  • What important qualities do you possess that make you believe you will make a good secretary?
  • What motivates you to succeed at your work?
  • What did you like most about your last secretary job?
  • What did you like least about your last secretary job?
  • How well do you work under pressure?
  • What skills would you like to obtain that will help you become a better secretary?
  • Tell me about a time a co-worker asked you to share confidential information with them.
  • How would you rate your verbal and written communication skills in a professional setting?
  • What experience do you have with maintaining and filing large amounts of paperwork?
  • Did you compose meeting minutes in your last secretary role? Can you provide an example of how you accomplished that task?
  • What do you do to minimize mistakes in your work?
  • Describe a difficult problem you had to fix at your last job.
  • What is your ideal work environment?
  • Describe a time when you had to manage multiple people’s calendars. How did you manage it?
  • Can you operate Microsoft Office applications?
  • How would you handle an angry client?
  • What is your experience with record keeping?

Secretary Jobs in Ashburn

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