Restoration TechnicianJob Description, Salary, Career Path, and Trends

Restoration technicians help people recover after they’ve experienced property damage from a disaster. These experts will assess damages and recover what is still salvageable. Afterward, they can begin cleaning the property, removing debris, and beginning repairs.

These technicians will remove and replace any unrecoverable parts of a home, safely stabilize structures, sanitize areas, and restore buildings to their former state. Technicians should have a great understanding of safety standards and be able to help customers with complaints or questions about timelines, invoices, and expectations.

Technicians are generally expected to be physically fit, have excellent communication skills, and are great at working as a team. While higher education isn’t required, having certifications or licensure in safety programs and having previous experience in construction is a plus. Technicians can expect to be dealing with customers that have lost part or all of their house, so experience in customer service is beneficial as well.

Sample job description

[Your Company Name] is hiring an experienced restoration technician. We’re looking for a highly empathetic person with great communication skills and physical stamina, in addition to skills with various tools. After a fire, flood, or another disaster, a structure will be in need of some serious TLC to get it back into shape. Restoration technicians help the victims of disasters, natural and man-made, repair the damage and clean up the mess. They also deal with sewer backflow and issues with mold, cleaning up rugs and furniture, and other tasks that help get a home or building ready to be occupied once again. 

Typical duties and responsibilities

  • Provide restoration services for structures damaged by fire, mold, water, and weather
  • Perform water extraction, carpet/floor drying and cleaning, mold and mildew remediation, deodorization/decontamination, and demolition and debris removal
  • Clean and store savable belongings and property
  • Demolish or remove damaged plumbing, framing, drywall, and related materials

Education and experience

This position requires a high school diploma or equivalent, preferably with courses in ecology, biology, and chemistry. Employers often prefer candidates with an associate degree and certification in inspection, cleaning, and restoration.

Required skills and qualifications

  • Expertise with hand tools
  • Robust communication and listening skills
  • Physical fitness and stamina for cleanup work 
  • Comfort with fieldwork 

Preferred qualifications

  • Experience working in all types of weather and environment
  • Ability to lift up to 50 pounds
  • Strong and in good shape

Average salary and compensation

The average salary for a restoration technician is $33,000 in the United States. Position salary will vary based on experience, education, company size, industry, and market.

LocationSalary LowSalary High
Phoenix, Arizona$32,800$44,400
Los Angeles, California$37,050$50,100
Denver, Colorado$30,850$41,750
Washington, DC$37,600$50,850
Miami, Florida$30,700$41,550
Orlando, Florida$28,350$38,350
Tampa, Florida$28,600$38,700
Atlanta, Georgia$30,000$40,600
Chicago, Illinois$34,500$46,700
Boston, Massachusetts$37,300$50,450
Minneapolis-St. Paul, Minnesota$29,750$40,250
New York City, New York$39,250$53,150
Philadelphia, Pennsylvania$32,000$43,250
Dallas, Texas$31,150$42,150
Houston, Texas$30,850$41,750
Seattle, Washington$35,900$48,600
National Average$28,050$37,950

Typical work environment

Due to the nature of what a restoration technician does, every day will bring a new location. Restoration technicians work in homes and buildings that have been damaged by fire, water, mold, or weather. They extract water, clean and dry carpet, repair structures that have been damaged by mold, decontaminate and deodorize a space, remove debris, and demolish parts of the structure that cannot be repaired. As such, a restoration technician spends a good portion of the day doing physical labor. They also spend time driving to the location where they’re working. 

Typical hours

The typical work hours for a restoration technician are from 9 AM to 5 PM, Monday through Friday, typically in the field.  

Available certifications

Wherever there are buildings, there is a need for restoration, so there are a number of certification programs to train restoration technicians in the various areas of expertise needed to work in the field. 

  • Water Damage Restoration Technician (WRT). This three or four-day course provides candidates with a basic background in water damage and restoration, teaching extraction, containment, and mold procedures needed in the field. The course is meant for technicians in both residential and commercial operations.
  • Fire and Smoke Restoration Technician (FSRT). This course covers the basics of mitigation, scoping, cleaning, deodorization, subrogation, spoliation, and documentation of structures damaged by smoke and fire. After completion of this course, the candidate will be prepared to restore typically damaged homes and buildings. 
  • Water Loss Specialist (WLS). The WLC certification is an advanced certification taken after several years of experience in the field. The three-day course will teach you how to handle more specialized cases.

Career path

The path to becoming a restoration technician typically starts with earning a high school diploma or GED. Restoration technicians can also earn certification in inspection cleaning and restoration to help further their careers. 

US, Bureau of Labor Statistics’ job outlook

SOC Code: 49-9071

2020 Employment1,444,100
Projected Employment in 20301,561,100
Projected 2020-2030 Percentage Shift 8% increase
Projected 2020-2030 Numeric Shift117,000 increase

With ongoing climate change and natural disasters typically affecting communities more and more, the need for restoration technicians should remain strong. 

Sample interview questions

  • What skills and qualities do you have that make you a good restoration technician?
  • Do you have experience working with natural disasters?
  • How do you keep up to date with the latest technological advances? 
  • What was the most difficult project you’ve worked on? How did you work through the challenges that developed throughout the project? 
  • How do you communicate the technical aspects of a project with someone who doesn’t have a technical background?
  • Tell me about a time you made a mistake. How did you correct your error? 
  • How do you manage your time when working on a project?
  • Describe a time you received criticism from your supervisor. How did you respond? 
  • What’s the hardest aspect of restoring a building that has flood damage?
  • A commercial building was damaged in a tornado. How would you begin to survey what needs to be fixed?
  • If you could change anything about a restoration technician’s job, what would it be?
  • Which tools do you find the most helpful as a restoration technician?

Restoration Technician Jobs in Ashburn

    Loading RSS Feed

Need help hiring a Restoration Technician?

We match top professionals with great employers across the country. Your next career move or star employee is just around the corner. Review our career content and advice, browse our latest job openings, or email us your resume. We look forward to connecting with you soon!

Browse A-Z Job Descriptions