Office ManagerJob Description, Salary, Career Path, and Trends

Sample job description

[Your company name] is in need of a devoted office manager with a passion for leadership and teamwork. Our office managers are expected to work well in a fast-paced environment and motivate team members to efficiently meet deadlines. In this position, you will be supervising employees, being the liaison between upper management and the front office, often be one of the first faces our customers see, order office supplies and keep track of inventory, and performing odd-and-end jobs that we may need completed. If you have strong organizational skills, enjoy being in charge and handle heavy loads of responsibility well, apply today!

Typical duties and responsibilities

• Supervising office staff to ensure deadlines are met and work is being completed efficiently
• Creating and implementing an office budget
• Monitoring office supply levels and ordering when needed
• Hiring and training new staff members
• Make sure the office stays clean by hiring a third party janitor
• Reporting to senior management to keep them informed on the office’s productivity
• Supervising office members’ work and performances and implementing changes when necessary

Education and experience

• B.S. degree in Business Administration
• Minimum of two years experience

Required skills and qualifications

• Ability to keep information confidential
• Great customer service skills
• Strong verbal and written communication skills
• Excellent organizational skills
• Strong leadership abilities
• IT skills
• Problem solving skills
• Administration and project management software knowledge
• Excellent time management skills
• Strong interpersonal skills
• Administrative experience

Preferred qualifications

• Additional certifications preferred
• Customer-facing work experience
• Five years as an office administrator
• Accounting and budgeting skills

Sample interview questions

• What does the role of office manager consist of?
• What strategies do you utilize to remain organized when dealing with tasks and requests from multiple sources?
• What qualities do you think a successful office manager should possess?
• Which management software are you familiar with?
• Have you ever had to deal with a difficult employee or supervisor? Tell me how you handled it. 
• Which of all office manager responsibilities is your least favorite? Why?
• What procedures do you use when handling confidential information?
• Do you work well in a team environment?
• How do you handle implementing new policies?
• Where do you see yourself in 5 years? What about 10?
• What are your must-have office management supplies and software?
• Tell me about a workplace situation where you had to put your conflict resolution skills to use.
• What were your responsibilities in your previous position?
• What goals do you set for yourself as an office manager? What steps do you take to ensure the completion of those goals?
• What constitutes an office crisis to you? Have you ever had to deal with one? Tell me about it. 
• What tools do you use to keep track of office resources?
• What strategies do you use to ensure the security of office records?
• How do you manage conflicts in your staff?
• Have you ever had a time when you had to make a difficult choice in the workplace? Tell me about it.