Event Coordinator How to Hire, Salary Data, and Job Descriptions
Event coordinators are responsible for making sure events are successful and painless. They plan and execute events for companies, hotels, and other venues. Some of the responsibilities to accomplish this goal are things like organizing and overseeing all the details concerning the event, staying within the established budget parameters, collecting payments in a timely manner, handling any problems that may arise, creating and maintaining relationships with vendors and venues, and creating financial reports.
Event coordinators are the glue that holds events together. Because of this, they have to possess excellent leadership skills. They also need to effectively delegate tasks to team members. A good event coordinator effectively delegates tasks to ensure that all aspects of the event get taken care of in a timely manner.
Sample job description #1
Manage and respond to private event inquiries daily, ensuring all inquiries are responded to same day
Ensure that food and beverage minimums are met
Manage calendar and customer relationship management (CRM) in Tripleseat and ensure events are appropriately booked to capacity in all rooms
Send and book event contracts quickly
Oversee and confirm that all events are executed according to the BEOs and exceed Guest’s expectations
Respond to complaints or feedback and resolve issues quickly so Guests walk away with a positive outcome
Manage Guest feedback and team feedback, and work with GM, AD, and RSC Event Support to provide solutions when issues arise
Create BEOs and ensure they are posted and communicated to the team; Ensure updated BEOs as needed and updates are communicated to team
Make confirmation calls to Guests, make recommendations, and ensure menus and Guest counts are finalized in a timely manner
Create and print menus for events daily; Create and print event signage needed; Create floor plans for event
Create and revise room layouts for each event
Retrieve any custom event décor, amenities, or services and ensure they are correct and oversee correct setup for events
Conduct post-event follow-up to ensure Guest’s satisfaction.
Facilitate and execute monthly Wine Club Events
Handle any needed miscellaneous support tasks
Track event finances, including the reconciliation of banquet deposits and final payments
Keep inventory of banquet materials
Other duties as assigned
Must represent Cooper’s Hawk values
Experience working in high-volume restaurant, banquet, or event operations
Team-focused; Ability to collaborate across functional teams
Ability to see big picture combined with willingness to be hands-on
Commitment to high Guest service standards
Loves working with people
Possess outstanding organizational skills and attention to detail
Excellent, professional interpersonal skills, both in person and by phone
Excellent written and oral communication skills; Ability to read, understand, and communicate in English
Excellent analytical and problem-solving skills
Self-starter, strong work ethic, adaptable, and open to new ideas
Neat professional personal appearance
Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and comfortable learning new systems
Able to lift and carry up to 40 pounds
Able to exert fast-paced mobility for periods of up to 6 hours in length
One year of experience in restaurant venue event or sales role booking, planning, and executing private events
Preferred certifications include ServSafe and state/local licensing requirements
College degree, preferred
Sample job description #2
As an Event Coordinator, you will partner with our Guests to create a tailored and memorable experience based on their needs. You’re also dedicated to delivering the highest standards in safety and sanitation.
Upholding our cleanliness and safety standards (We take this seriously!)
Welcoming and engaging with all Guests, all while being an ambassador of FUN
Understanding all aspects of our event packages, and add-ons
Selling, scheduling, and coordinating corporate, group, and birthday events (let the FUN begin!)
Utilizing systems and programs to input sales revenue, guest information, and creating follow up tasks related to the business
Partnering with the Sales Manager to exceed budgeted birthday, group, and event sales targets, and achieve quarterly sales plans
Prospecting and cold calling to develop ongoing relationships for new and repeat business
Supporting local store marketing initiatives to drive walk-in and event sales
Attending and engaging in weekly sales meetings to share strategic ideas that support the business
Performing opening, mid-day or closing duties
Prior food & beverage or retail experience; sales experience a plus
Guest focused mindset (We heart our Guests!)
Teamwork is a must (Teamwork makes the dream work!)
Relationship building (very important!)
Proficient in software such as; Excel, Microsoft Office and CRM
Can effectively communicate with Management, Team Members, and Guests
Availability to work days, nights and/or weekends and holidays
Sample job description #3
What you will do
Manage all client talent for workshops, podcasts, and programs
Find and recruit rising talent within the industry
Provide general administrative duties
Schedule and perform interviews with potential talent
Coordinate transportation, hotel stays and assist with any other needs
Liaison and communicate between the company and talent for all projects
Assist with special projects and tasks as assigned
Evaluate potential problems and develop solutions
Create systems and manage all talent, reservations, and schedules
Monitor talent and handle any issues that arise
Thrive under ambiguity and juggle multiple projects at once
Coordinate with other members of the team
Represent our brand by utilizing best practices
Thoroughly assist all talent beginning at any pre-arrival communication to follow-up after departure
What we value
Exceptional interpersonal skills capable of maintaining strong relationships
Exceptional customer service based communication skills, both verbal and written
Strong organizational and multitasking skills
Problem-solving abilities and able to adapt quickly and under pressure
Must be even-tempered and able to interact well under pressure
Must be able to successfully prioritize multiple tasks with attention to detail
Must be dependable, positive, open-minded, and possess strong presentation skills
Independent and self-directed work ethic when participating in a collaborative and remote work environment
Schedule flexibility to work weekends and/or holidays when requested
Knowledge of the Network Marketing profession, but not building their own Network Marketing business
Experience in entertainment booking or event planning
Bilingual (Spanish is preferred)
Average salary and compensation
The average salary for an event coordinator is $46,000. Salary will vary based on market, industry, and company size.
Los Angeles, California
New York City, New York
Sample interview questions
What are the necessary skills an event coordinator must possess?
Why do you want to work for our company?
What are your preferred event software and/or tools?
How do you go about keeping up with industry trends and news?
What methods do you use to manage event promotions?
How do you measure the success of your event?
What event planning experience that you participated in are you the proudest of?
How do you manage your event budget? Have you ever had an event go over budget? How did you handle it?
Have you ever had to negotiate prices with a vendor, venue, or supplier?
In your opinion, what is the most stressful part of the event planning process?
How do you prepare for the kickoff meeting when planning a new event?
Have you ever had to plan more than 1 event at a time? How successful were the events?
What tricks do you use to ensure you meet strict deadlines?
What is your process for handling last-minute setbacks before and during events?
How do you make the best of the situation when things go wrong with an event?
Do you have experience working with difficult clients? What methods do you use to deescalate the situation and help the customer to the best of your ability?
What process do you use to choose a venue for an event?
Which types of events are your favorite to plan?
What is your educational background?
What inspired you to choose a career in event planning?
Tell me about a time you came up with a creative solution for a problem.
What organizational tools do you prefer?
How do you handle stress?
What marketing techniques do you use to promote events?
Do you have experience working with budgets?
Have you ever had to work for a very demanding client? How did you handle it?
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