Chief of Staff Job Descriptions, Average Salary, Interview Questions

ABC Company has experienced a remarkable period of growth as a direct result of increased efficiency, productivity, and teamwork. To continue on this trajectory, we’re searching for a highly qualified Chief of Staff to report directly to our Executive Vice President and work closely with our executive team. From day one, the Chief of Staff will immediately impact our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. The ideal candidate will have proven experience in a business leadership/management role, with a special focus on executive-level advising, project execution, and key interdepartmental collaboration. Ultimately, the primary function of this role is to ensure everything runs smoothly throughout company operations for their executive leaders.

Objectives

• Oversee strategic business initiatives from development through successful execution under the guidance of leadership and departmental heads
• Assist the executive team members in determining and prioritizing business strategies based on their schedules
• Assist and communicate with executives in decision-making, program management, and initiative implementation
• Review, design, and execute improvements to org structure find knowledge and skills gaps and help address them
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity

Daily and Monthly Responsibilities

• Serve as liaison between staff, executives, leaders, and CEO regarding company climate, employee well-being, project updates, proposals, and planning
• Oversee daily operations through collaboration with the EVP team and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence
• Build and develop relationships with all employees of the companies for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with our EVP and executive teams on special projects
• Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications

Skills and Qualifications

• Degree in Business Administration or a similar field
• 5+ years in a business or management role
• Proven experience organizing and directing multiple teams and departments
• Proven success in a project coordination role
• Excellent communicator in written and verbal form with a strong focus on interdepartmental communication
• Extremely versatile, dedicated to efficient productivity
• Experience planning and leading strategic initiatives

Preferred Qualifications

• Experience with data analysis
• Experience with budget management
• Consulting experience with a focus on operations management
• Proven success in a project coordination role
• Nimble business mind with a focus on developing creative solutions
• Strong project reporting skills, with a focus on interdepartmental communication

 The Chief of Staff will work vertically, with responsibilities that span high-level strategy down to business operations tasks. The Chief of Staff will be a strategic partner to ABC Company’s leadership and report to the CEO.

Responsibilities

• Work side-by-side with the CEO and leadership team to multiply effectiveness and efforts
• In partnership with the leadership team, ensure the successful operation of portfolio companies. Problem-solve, create processes and execute business operations tasks
• Push to make time, information, and decision-making more effective and efficient
• Build and champion a people-first culture
• Continuously seek to improve processes and streamline collaboration across team members. Communicate project status to stakeholders and key project participants
• Perform quality control on projects to ensure standards initially set are being met
• Actively participate in all aspects of Revel Ventures including weekly team meetings

Requirements

• Bachelor’s degree plus 1-3 years of experience in a Project Management, Growth, Marketing, Consulting, or similar role
• Entrepreneurial spirit and a self-starter who is eager and effective at solving problems
• Strong interpersonal and team leadership skills
• Ability to work in a fast-paced, highly independent environment and juggle multiple ongoing projects, responsibilities, and relationships
• Comfortable holding team members accountable to project deadlines and identifying areas in need of support
• Exceptional organizational, time management, and verbal and written communication skills
• Interest in building an entrepreneurial skillset and learning about high-growth startups

The Chief of Staff position is a critical and trusted leadership role as the strategic right-hand person to the CEO. In this role, you will help drive strategic business planning as we continue to double our growth year over year. This is a fast-paced, think-on-your-feet position as you interact and build key relationships with business leaders across the organization.

You will work closely with the CEO in the following ways:

• Serve as a trusted advisor and brainstorming partner
• Help lead and initiate new business processes throughout the organization
• Help strategic ideas take root and provide early facilitation
• Think strategically while providing tactical support to implement ideas
• Proactively address pressing business issues that need immediate attention
• Provide independent, informed, unbiased insight including feedback from the capabilities
• Own key initiatives on the corporate strategy map

Key responsibilities:

• Proactively escalate and resolve potential issues by calling them to the attention of the department head and identifying potential solutions
• Work with leadership to deliver, monitor, and communicate progress on key organizational metrics aligned with our 5-year plan
• Drive a cohesive approach to key business activities including communications planning, training, and stakeholder management
• Build connections across all leaders of the organization
• Partner with the leadership team to define, prepare, and communicate organizational plans, including quarterly, annual, and 5-year strategy
• Support CEO in the preparation of board meetings and executive presentations
• Analyze and report performance based on strategies and business goals and recommend areas needing improvement

To be successful in this role you will have:

• Broad business experience driving execution and adoption of key strategic programs across large teams
• Ability to work in a flexible manner in line with the organization’s objectives and willingness to undertake other duties as reasonably requested
• Experience working in a fast paced, always-changing, entrepreneurial environment
• Project management skills and experience
• Excellent verbal, written, and presentation communication skills
• Proven ability to develop and lead the implementation of communications strategy, policy, and operational plans, to a successful outcome
• Strong financial analysis, budget planning, and management experience and skills

Key attributes:

• A dedicated professional who leads through ambiguity and independently runs projects with minimal direction
• Excellent interpersonal skills and executive presence
• Excellent analytical and problem-solving skills with a focus on structure and execution
• Force for change who is open to new insights accepts challenges and leads with positive energy
• Trusted professional with the ability to lead strong personalities and drive open items to effective resolution
• Ability to think and act creatively, championing and promoting new ideas that contribute to the goals of the organization and the department
• We are looking for a smart, fast learner who can quickly grow into a Chief of Staff or someone who has been operating in a similar role and can bring fresh thinking and perspective to how we are doing things