Logistics CoordinatorJob Description, Salary, Career Path, and Trends

Logistics coordinators oversee supply chains, assuring that products needed reach the customer in a timely and efficient manner. These vital employees handle and optimize the logistics of a company from start to finish.

These coordinators are responsible for negotiating with suppliers, communicating with customers, processing billing, allocating resources, and much more. Coming up with reliable and efficient methods for customer fulfillment, along with resolving any issues as they arise are the primary responsibility of logistics coordinators.

This job opportunity involves the ability to communicate well with a variety of different people, negotiation skills, organizational expertise, and an analytical mindset. Generally, candidates with at least a year in a logistics background, and a familiarity with common software and hardware used in the field are well suited for this type of role. Further education, especially in supply chain management or similar, further highlights a candidate’s potential.

Sample job description

Experienced logistics coordinators play an essential role in a company’s daily operations as they take on the responsibility of communications between production, sales, and distribution to create an efficient supply chain. They are the ones reviewing orders and making sure shipments are being properly processed and sent out on time. Logistic coordinators are also responsible for looking out for errors in the transportation process and fixing them when they arise. As an ideal candidate, you should have previous experience in a supply chain management role or analytical role that has provided an opportunity to enhance critical thinking and problem-solving skills.

Typical duties and responsibilities

  • Prepare invoices and bills
  • Plan with transportation providers to ensure quick, yet proper movement of shipments
  • Answer clients’ questions referring to shipments and transportation channels
  • Develop different ways to make the supply chain more organized
  • Create and maintain distribution and shipment budgets
  • Make sure the services you provide meet the company’s standards
  • Organize and manage inventory and storage
  • Resolve any shipment or inventory issues that come up
  • Build strong relationships with suppliers and retailers
  • Oversee the entire supply chain operations

Education and experience

  • High school diploma or GED
  • Associate or bachelor’s degree in business or supply chain management
  • Typically needs to complete an internship relevant to the field

Required skills and qualifications

  • Strong critical thinking and problem-solving skills
  • Remarkable customer service
  • High customer retention 
  • Excellent communication skills (writing and speaking)
  • Goal-oriented 
  • Ability to work well within a team
  • Great organizational skills 
  • Computer software skills for inventory and communication purposes 
  • Effective understanding of the supply chain

Preferred qualifications

  • 2+ years of supply chain experience 
  • Ability to work in a fast-paced environment
  • Expert in inventory control 
  • Ability to adapt when obstacles arise 
  • Strong leadership skills
  • Negotiation skills
  • Experience with data analysis

Average salary and compensation

The average salary for a logistics coordinator is $54,000 in the United States. However, this figure can vary based on the logistics coordinator’s location, industry, and education.

LocationSalary Low Salary High
Phoenix, Arizona$56,500$69,500
Los Angeles, California$64,700$78,400
Denver, Colorado$53,500$65,300
Washington, DC$65,100$79,600
Miami, Florida$53,200$64,800
Orlando, Florida$49,200$62,000
Tampa, Florida$50,000$62,500
Atlanta, Georgia$52,500$63,500
Chicago, Illinois$63,100$73,000
Boston, Massachusetts$64,600$79,000
Minneapolis-St.Paul, Minnesota$51,500$62,900
New York City, New York$68,000$83,200
Philadelphia, Pennsylvania$55,400$67,700
Dallas, Texas$53,900$65,900
Houston, Texas$53,700$65,600
Seattle, Washington$62,200$76,000
National Average Range$48,600$59,400

Typical work environment

Logistics coordinators are found in various settings since they work in many different industries. Some may work primarily in an office where they are taking orders and reaching out to clients to update them on delivery and product. Other logistics coordinators will work directly in a warehouse or plant working with others to decide what materials are needed, tracking shipment deliveries, and resolving any issues that come about the supply chain. No matter where they are working, logistics coordinators are expected to work quickly, yet efficiently to ensure a smooth supply chain. 

Typical hours

Most logistics coordinators are expected to work 40-hour weeks. However, some organizations will be more flexible and permit 30- to 35-hour workweeks. Some logistics coordinators are required to work on the weekends depending on the industry they work in.

Available certifications

There are several certifications offered by different institutions that can help demonstrate your competence in the field. Check out the following:

  • Certified Logistics Associate (CLA). Earning the CLA is a great option since the course is a good introduction to supply chain management. In this course, participants will learn the everyday duties of a logistics coordinator pertaining to the global supply chain logistics’ life cycle, safety principles, workplace communications, quality control principles, and teamwork skills that help solve problems.
  • Certified Logistics Technician (CLT). The CLT is a higher-level certificate earned to demonstrate the skills needed to meet the standards for frontline material handling workers across the supply chain. This course will teach interested logistics coordinators how to handle order processing, product storage, product receiving, packaging and shipment, and inventory control. This will help the participants feel confident in their knowledge and abilities to handle the responsibilities that come along with organizing and maintaining the supply chain.  
  • Certified Supply Chain Professional (CSCP). This certificate is great to earn for anyone looking to learn more about supply chain management. This course is designed to teach its participants the essential technology, concepts, and strategies of supply chain management and enterprise resource planning. Earning a CSCP will communicate to your potential employers that you’re willing to go above and beyond to learn more about the overall strategies and techniques that will help you succeed at your job.

Career path

To become a logistics coordinator, applicants will first need to complete their high school education or GED. After high school, earning an associate or bachelor’s degree in business or supply chain management is critical in order to apply to any higher-level positions. 

There are many different paths to take since they can work in a variety of industries, including the government, manufacturing, professional and scientific services, and wholesale trade. No matter the industry the applicant is interested in entering, relevant experience in a supply chain management position is required for most companies, so be on the lookout for potential internships that will help land you a position. 

Many businesses offer internships or shadowing for students to learn the everyday operations of maintaining the supply chain. Otherwise, many logistics coordinators rely on education and on-the-job training to succeed at their job.

US, Bureau of Labor Statistics’ job outlook

SOC Code: 13-1081

2020 Employment191,000
Projected Employment in 2030247,300
Projected 2020-2030 Percentage Shift 30% increase
Projected 2020-2030 Numeric Shift56,400 increase

Logistics coordinators are in increasingly high demand since companies and government agencies are relying on them to efficiently move products along the supply chain, solve problems when they arise, and identify different areas for improvement. Since people have become less patient with the introduction of two-day shipping and quick product-to-market opportunities, logistics coordinators are needed to ensure those processes aren’t interrupted to avoid upset customers.

E-commerce is also continuously growing, so these workers are needed to come up with solutions with more complex logistics and analytics involved to ensure delivery services run smoothly. Logistics coordinators are becoming ever more popular and growing at a rate of 30%.

Sample interview questions

  • How would you handle a situation where you were taking care of delivery and part of the product was damaged? 
  • Describe a time when you dealt with a disagreement over a wrong shipment address for a company.
  • Tell me about a shipping and transportation process experience in which your high attention to detail helped the company.
  • What are the pros and cons that come along with a transportation company that offers flat rate shipping fees? 
  • While managing orders and shipping, did you ever need to step in to solve an issue? 
  • Share an experience when you negotiated with a supplier and saved the company money.
  • How do you handle optimizing processes? 
  • How do you handle issues like missing inventory? 
  • What five skills should every successful logistics coordinator have?
  • What has been the biggest supply chain management challenge you’ve faced?
  • What is LTL (Less Than Truckload)?
  • How do you organize storage for bulk products?  
  • How do you handle problems that arise between fellow colleagues?
  • List five qualities that describe your character.
  • Explain a time where you used strategic thinking to enhance the supply chain.
  • What systems have you implemented in the past?
  • Do you plan to use those systems in this role?
  • What is deadweight tonnage?

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