Logistics CoordinatorJob Description, Salary, Career Path, and Trends

Logistics coordinators oversee supply chains, assuring that products needed reach the customer in a timely and efficient manner. These vital employees handle and optimize the logistics of a company from start to finish.

These coordinators are responsible for negotiating with suppliers, communicating with customers, processing billing, allocating resources, and much more. Coming up with reliable and efficient methods for customer fulfillment, along with resolving any issues as they arise are the primary responsibility of logistics coordinators.

This job opportunity involves the ability to communicate well with a variety of different people, negotiation skills, organizational expertise, and an analytical mindset. Generally, candidates with at least a year in a logistics background, and a familiarity with common software and hardware used in the field are well suited for this type of role. Further education, especially in supply chain management or similar, further highlights a candidate’s potential.

Sample job description #1

As part of our Support team, you are the lifeline between our transportation department and our customers. You will be working in a fast-paced industry with state of the art automation. You will be required to manage job responsibilities and all related activities to provide excellence customer service to all clients. Set priorities for processing tasks to meet job expectations and requirements.

Principal duties and responsibilities

  • Track and trace shipments and update customers and systems accordingly
  • Process documents and information through established systems
  • When necessary, manually enter shipments into TMS. As well as assign & tender shipments via use of preferred carrier network to optimize service, capacity, and cost
  • Maintain excellent communication with shipping carriers. This communication will be through phone conversations as well as e-mail correspondence
  • Maintain customer, agent, and vendor profile databases with use of CRM
  • Perform all functions within defined time frame for updating shipments and customers
  • Direct interaction with worldwide network of business partners
  • Develop and maintain excellent customer service to all business accounts
  • Direct client contact and communication with Sales team when necessary
  • Adhere to all company regulations
  • Other duties as assigned

Experience

Entry level position, experience not required but preferred

Sample job description #2

As a Logistics Coordinator, you will have the very important responsibility of facilitating communication between production, sales and distribution stages to promote a healthy and efficient supply chain.

What you’ll be doing

  • Working with the Logistics and Customs Teams, Merchandising, Warehouse, Steamship Lines, Ports, and Trucking to facilitate the delivery and/or return of our import containers between our distribution facilities and the respective ports.
  • Assist with tracking shipments internationally
  • Communicates directly with steamship line companies
  • Other duties as assigned

What we’re looking for

  • 1-year minimum relevant experience in logistics
  • Proficiency in Microsoft Office and logistics software (i.e.: AS400)
  • Solid communication skills, both written and verbal
  • A genuine sense of urgency and a “can do” attitude
  • The ability to be self-motivated and work independently, but also work effectively within a team environment
  • The capability to work well under pressure, prioritize multiple tasks, meet deadlines, maintain focus, and be detail orientated

Sample job description #3

The Logistics Coordinator, prepares, routes, and manages the company’s purchase orders. Their main duties include reviewing shipment materials before distributions, collaborating with transportation systems to ensure prompt shipment pick-ups, and monitoring shipment costs and productivity processes.

Responsibilities

  • Coordinate and organize shipments from the main office to maintain the correct level of stock and maintain a good flow of product
  • Keep the correct flow of documents with the supplier (main office), broker, and warehouse for each importation
  • Perform data entry for inventory, shipping and receiving Work closely with the Supply Chain Planner in the US and the Supply Chain Coordinators in France to maintain an adequate level of stock in the US
  • Review freight costs, transportation rates, and the price margins of products to keep costs down where possible
  • Help manage (3) 3PL warehouses, by checking their invoices against the contracts and reduce damages
  • Perform month-end reconciliation of inventory and general ledger accounts
  • Prepare weekly and monthly reports relating to inventory status and balances
  • Prepare and organize shipments of product samples to customers
  • When necessary, organize exportation to adjacent countries (e.g. Mexico, and Canada)
  • Utilize computer systems to enter orders, track orders, check inventory, and problem solve
  • Obtain information, observe, receive from all relevant sources
  • Make note of this information and commit to memory
  • Make decisions and solve problems by analyzing information and evaluating results to choose the best solution
  • Document/record information and maintaining information in written or electronic form
  • Understand all shipping and returns
  • Other duties and special projects as assigned by the management

Qualifications

  • 2–5 years of customer service experience
  • Working knowledge of Microsoft office suite
  • Working knowledge of sage 300 software is a plus
  • Active listening to give full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
  • Communicating effectively in writing as appropriate for the needs of the audience
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Knowledge of administrative and clerical procedures and systems such as word processing
  • Managing files and records, designing fort, and other office procedures and terminology
  • Mathematics knowledge
  • Neat appearance and pleasant phone manner is also required

Education requirements

  • Bachelor’s degree or equivalent work experience

Average salary and compensation

The average salary for a logistics coordinator is $54,000 in the United States. However, this figure can vary based on the logistics coordinator’s location, industry, and education.

LocationSalary Low Salary High
Phoenix, Arizona$56,500$69,500
Los Angeles, California$64,700$78,400
Denver, Colorado$53,500$65,300
Washington, DC$65,100$79,600
Miami, Florida$53,200$64,800
Orlando, Florida$49,200$62,000
Tampa, Florida$50,000$62,500
Atlanta, Georgia$52,500$63,500
Chicago, Illinois$63,100$73,000
Boston, Massachusetts$64,600$79,000
Minneapolis-St.Paul, Minnesota$51,500$62,900
New York City, New York$68,000$83,200
Philadelphia, Pennsylvania$55,400$67,700
Dallas, Texas$53,900$65,900
Houston, Texas$53,700$65,600
Seattle, Washington$62,200$76,000
National Average Range$48,600$59,400

Sample interview questions

  • How would you handle a situation where you were taking care of delivery and part of the product was damaged? 
  • Describe a time when you dealt with a disagreement over a wrong shipment address for a company.
  • Tell me about a shipping and transportation process experience in which your high attention to detail helped the company.
  • What are the pros and cons that come along with a transportation company that offers flat rate shipping fees? 
  • While managing orders and shipping, did you ever need to step in to solve an issue? 
  • Share an experience when you negotiated with a supplier and saved the company money.
  • How do you handle optimizing processes? 
  • How do you handle issues like missing inventory? 
  • What five skills should every successful logistics coordinator have?
  • What has been the biggest supply chain management challenge you’ve faced?
  • What is LTL (Less Than Truckload)?
  • How do you organize storage for bulk products?  
  • How do you handle problems that arise between fellow colleagues?
  • List five qualities that describe your character.
  • Explain a time where you used strategic thinking to enhance the supply chain.
  • What systems have you implemented in the past?
  • Do you plan to use those systems in this role?
  • What is deadweight tonnage?

Logistics Coordinator Jobs in Ashburn

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