Business Systems Analysts can be called BSAs, Computer Systems Analysts, and even Systems Architects. But no matter the label, these professionals are defined by the goal of helping an organization operate more efficiently and effectively through the design and implementation of information technology systems, according to the Bureau of Labor Statistics (BLS).
Business Systems Analysts use both business and information technology tools to evaluate a company’s operating systems and procedures — and design and implement improvements. BSAs typically consult with managers or other functional area leaders to understand how they use IT systems, research emerging technologies that might be a good fit for the company, analyze costs and benefits, and implement new systems. Their responsibilities can include writing instruction manuals and training users.
Typical Duties and Responsibilities
- Analyze business, engineering, and data processing problems
- Improve computer systems and implement solutions
- Examine user requirements, procedures, and issues to improve existing systems and automation
- Review and analyze technical reports, manuals, periodicals, and other reference materials
- Review existing computer systems to understand capabilities, scheduling, and workflow limitations, and make recommendations, including upgrading to and purchasing new equipment or software packages
- Document, develop and revise system design procedures, test procedures, and quality standards
- Maintain, test and monitor computer systems and programs while coordinating installations of new applications and systems
- Assist staff in resolving computer-related problems, such as programming errors and malfunctions
- Consult with management to reach agreement on system operating principles
- Work with clients to address information computation or processing needs
- Train and supervise computer programmers and systems analysts on computer programs and systems
Education and Background
This position requires a bachelor’s degree in business, computer science, or an IT-related field. Employers prefer job candidates with a master’s degree in business or the equivalent, and experience in computer systems.
Skills and Competencies
- Extensive experience in information technology, computer programming, and management information systems
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Proficient in computer skills
- Ability to understand systems records and analyze data
- Ability to multitask, prioritize, and manage time
- Self-motivated and self-directed
According to Payscale the median annual salary of a Business Systems Analyst with
1 Year of Experience:
- Orlando, Florida: $61,000
- Tampa, Florida: $60,000
- Jacksonville, Florida: $60,000
- Miami, Florida: $62,000
- Atlanta, Georgia: $65,000
- Chicago, Illinois: $73,000
- Houston, Texas: $70,000
- Los Angeles, California: $60,000
- New York, New York: $72,000
- Seattle, Washington: $60,000
- Overall: $63,000
5 Years of Experience:
- Orlando, Florida: $78,000
- Tampa, Florida: $82,000
- Jacksonville, Florida: $78,000
- Miami, Florida: $89,000
- Atlanta, Georgia: $85,000
- Chicago, Illinois: $91,000
- Houston, Texas: $92,000
- Los Angeles, California: $98,000
- New York, New York: $92,000
- Seattle, Washington: $93,000
- Overall: $89,000
Similar Job Titles
- Systems Analyst
- Computer Systems Analyst
- Business Analyst
- Business Process Analyst
- Functional Analyst
- Product Manager
- IT Project Coordinator
- Information Technology Manager
The first step to becoming a Business Systems Analyst is to earn a high school diploma or the equivalent. Graduates should earn a bachelor’s degree in business, computer science, or an IT-related field. An individual who goes on to earn a master’s degree in business or a related field will have expanded career opportunities. Most employers expect Business Systems Analysts to have extensive experience in information technology, computer programming, and management information systems.
Business Systems Analysts will need to broaden their knowledge and level of expertise as the business environment advances toward new technology.
According to the U.S. Bureau of Labor Statistics, the need for Business Systems Analysts is expected to grow by nine percent from 2018 to 2028, which is faster than average.
Business Systems Analyst often work regular hours from 9 a.m. to 5 p.m. Monday through Friday, but sometimes work nights and weekends to meet deadlines.
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