Service Desk Analyst

Orlando
Posted

4 Corner Resources is looking for a Service Desk Analyst located in the Orlando area.

Responsibilities:

  • Documents resolutions and updates the knowledge base.
  • Participates in new hire orientations, office moves, and PC/laptop setup and configuration
  • Alerts management on important or reoccurring issues called into the Help Desk

Minimum Requirements:

  • High School degree or equivalent
  • Strong time management skills
  • Experience with troubleshooting and resolving technical problems over the phone
  • Experience working with Microsoft Office
  • Previous experience with professional service firms recommended
  • A+ Certification preferred

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Job Features

  • Job Category
  • IT

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