Customer Support Engineer

Orlando
Posted

4 Corner Resources is looking for a Customer Support Engineer located in the Orlando area.

Responsibilities:

  • Support the technical team by providing different services to end user customers
  • Support the technical team in providing site-based configuration and software services including software upgrades
  • Deliver a customer support help desk service involving telephone calls and e-mails from customers
  • Ensure the functionality and correct configuration of all machines being shipped from Orlando.
  • Conduct technical investigations, checks and data assembly as directed by management.
  • Carry out screening of returned devices to confirm fault diagnosis and analysis
  • Repair broken devices as required
  • Ensure final testing of count by weight machine devices prior to dispatch from Orlando
  • Contribute to technical projects where required
  • Support in different departments, such as warehouse, may be required.

Minimum Requirements:

  • High School degree or equivalent
  • Strong time management skills
  • 1+ year experience with electrical hardware
  • Previous soldering experience
  • Excellent communication and interpersonal skills
  • 2 years experience with printer circuit boards

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Job Features

  • Job Category
  • IT

Apply Online