Workers Compensation Claims Representative

Human Resources
in Kissimmee
, FL
Reference: 19-04522


  • Responsible for the investigation, management, and disposition of Florida workers’ compensation claims for the client and affiliated companies

Required Qualifications:

  • High school degree or equivalent
  • Minimum 3 years claims handling experience
  • Workers’ Compensation 524 license in good standing
  • Demonstrated familiarity with automated claims administration and management systems
  • Demonstrated strong oral and written communication skills
  • Demonstrated strong partnering skills
  • Demonstrated strong analytical skills
  • Demonstrated strong organizational skills with attention to detail
  • Demonstrated ability to professionally handle confidential information
  • Ability to effectively prioritize multiple tasks in a fast-paced environment
  • Demonstrated understanding of medical and legal terminology
  • Demonstrated ability to handle litigated claims; including experience in depositions, hearing testimony, mediation, and comprehensive case evaluation
  • Computer proficiency within a Windows environment; including Outlook, Word, Excel, and PowerPoint
  • Proven ability to deliver effective presentations to various levels of leaders, including executive
  • Proven ability to deliver concise but informative written summaries in memo and presentation format, with appropriate usage and professional grammar
  • Proven ability to communicate and work with all levels of Employees
  • Proven ability to maintain high standards of integrity

Desired Qualifications: 

  • Advanced degree in Business, Risk Management or related field
  • Proven Third Party Administrator or Employer Self-Administered workers’ compensation claims handling
  • All Lines 520 License in Good Standing
  • Demonstrated knowledge and familiarity with SAP HR modules
  • Demonstrated knowledge and familiarity with Business Objects or related reporting software
  • Completion of the Florida Board Certification program

Basic Qualifications:

  • Workers’ Compensation 524 license in good standing with a minimum of 3 years claims handling experience

Preferred Qualifications:

  • Proven bilingual ability and 3-5 years adjusting Florida Workers’ Compensation claims

Required Education:

  • High School Degree or Equivalent