Sr. Technical Representative (help desk)

Information Technology
in Tampa
, FL
Reference: 19-02829


  • Exceptional knowledge of computer hardware, including desktops, laptops, and printers
  • Exceptional application support experience with multiple browsers
  • Extensive support experience with Microsoft Office, Active Directory, VMWare, VPN, wireless networks, air cards/mifis, routers, and general networking


  • Exceptional written and oral communication skills
  • Exceptional interpersonal skills, with a focus on listening and questioning skills
  • Interest in, and ability to, conduct research into a wide range of computing issues and apply it
  • Ability to absorb information quickly and retain information learned
  • Keen attention to detail
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to work independently, with no direct supervision


  • College diploma or university degree in the field of computer science, information sciences
  • Minimum of 5 years work experience