SOC Manager/Architect

Information Technology
in Thonotosassa
, FL
Reference: 19-01818

Position Description:

The MSSP Solutions Architect (MSSP) is a key role in driving the success of your MSSP program. You are the technical point of contact and technical service owner of the AlienVault MSSP program. You will design current and future solutions that are consistent with operational best practices, maintain a strong knowledge of emerging technologies, interface with the your SOC operations and customers in order to continuously improve your MSSP program. This role is reserved for an individual who has attained an advanced level of distinction in technical expertise and seniority within the Solution Architect career path and/or IT industry. You will be responsible to scale and develop the MSSP program and to provide a scaling technology platform for your services.


  • Solution design using existing partner technologies combined with the AlienVault platform
  • Collaboration and Continuous Improvement – continuous education in vendor solutions and certifications, team leadership for projects in a technical capacity with an understanding of business process implications, mentor those junior to the SA role
  • Share information with peers
  • Ownership of technical issues and understanding of escalation procedures (internal to AlienVault and within the MSSP partner)
  • Technical Service owner of MSSP services
  • Document solutions, process, or procedures and present in written document, verbally on the phone, or in person

Desired Skills and Experience:

  • Broad technical knowledge
  • 24×7 NOC/SOC experience, experience working with or for a MSSP is highly desirable
  • Programming/shell scripting experience (PERL, Python, Java, shell scripts, etc.)
  • Experience as a System and/or Network Administrator
  • Knowledge of configuring and implementing technical security solutions (Firewalls, IDS, AlienVault OSSIM/USM etc.)
  • Above average verbal and written presentation skills
  • Curiosity and strong desire to constantly learn
  • Bachelor’s degree or equivalent demonstrated experience and knowledge
  • Customer-oriented focus with a strong interest to satisfy our customers
  • Solid understanding of networking and security
  • Security and networking familiarity with all of the following
  • Routing and networking
  • AlienVault Confidential Not for Distribution without Authorization
  • TCP/IP protocols such as SMTP, HTTP, POP3, IMAP
  • Command line interfaces
  • Linux user and administrator experience