Organizational Change Management (OCM) Manager

Human Resources
in Orlando
, FL
Reference: 19-03223


The Organizational Change Management (OCM) Manager is responsible for the implementation of the organization change management practice for our client. This role will develop and execute a set of actionable items and targeted change management plans to support adoption of the changes required by key business initiatives. This includes change approach, communications plan, sponsor roadmap/coaching plan, training plan, resistance management plan, and metrics to define success.

Essential Job Responsibilities:

  • Apply a structured methodology to lead change management activities for key business initiatives
  • Conduct impact analysis, assess change readiness, conduct change risk analysis and identify risk mitigation activities
  • Identify key partners and deliver an operational impact plan for each project
  • Collaborate with HR and the business to create resistance management plans and action items to enhance adoption of change initiatives
  • Assist HR business partners and talent development partners in understanding various roles being impacted by the change and assist in articulating a learning curriculum that meets the needs of the end user
  • Develop change communications to the appropriate stakeholder groups that messages the various actions/results/intentions of the project; these messages must be audience specific and media appropriate
  • Embrace the organizations missions, values, goals and objectives, and demonstrate them through ongoing participation in individual and team activities


  • Strong communication, writing, and organizational skills
  • Excellent analytical and quantitative skills
  • A track record of producing high-quality work products on-time and within budget
  • A track record of successful OCM engagements
  • Experience providing facilitation services and training programs to large groups of stakeholders
  • Ability to be flexible and to learn quickly about different client programs
  • Ability to work independently and contribute as a member of the project team
  • The applicant must be proficient with Microsoft Office software (i.e., Microsoft Word and Excel)
  • Ability to work closely with project manager and other team members to drive project results
  • Solid project planning and management skills
  • Undergraduate degree with 3 to 5 years of experience; or, graduate degree with 1 to 3 years of experience
  • Organizational Change Management experience