Function:
- Effectively leads and manages the resources of an assigned team of IT personnel
- Identifies, plans and implements new or enhanced business systems to meet the company business requirements in an efficient and economical manner
Responsibilities:
- Coordinates resources, schedules and communications of SAP SD/LE and EDI, develops schedules, assigns tasks; accountable for delivery on team projects and the participation of team members to other projects and needs
- Recommends, plans and establishes objectives to meet short and long term company service requirements
- Estimates and costs systems project efforts
- Confers with customers and team members to determine requirements; designs business application systems that address and solve corporate business needs
- Utilizes business and systems knowledge to best meet customer and organizational needs
- Manages cross-functional/full lifecycle projects
- Manages and maintains controls and procedures to insure that all IT areas are performing significant tasks on schedule and within expense parameters
- Establish, monitor and improve service delivery levels; reliability, availability, accuracy, serviceability and expense
- Leads and/or assists team members and customers with problem solving related to application performance and usage
- Manage and account for our client’s resources and assets
- Interfaces with all levels of management to develop company requirements and obtain approval for installation of new systems
- Acts as problem coordinator for corporate problems; identifies and analyzes problems, devises solutions through cross-functional teamwork and determines corrective action
- Assists IS management in preparation of annual budgets and monthly cost allocations
- Assesses requirements and work requests and assigns priorities and resolution targets
- Develops technical and business proficiency through formal education, project assignment and interfacing with representatives of carriers and suppliers
- Performs employment duties for team members
- Provides input to the recruiting process
- Accountable for disaster recovery initiatives and change management standards and procedures
- Interacts in a cross-team capacity to meet customer and organizational needs
- Provide 24-hour on call support, including evenings and weekends
- Performing duties consistent with the Company’s AAP/EEO goals and policies
- Performing other duties as required/assigned by manager
Qualifications:
- Bachelor’s degree or equivalent work experience
- 5+ years experience working as an IT Functional Team Lead in an ERP package supporting Order to Cash processes
- SAP SD and LE modules preferred
- Exposure to standard EDI transaction sets and equivalent SAP IDOC preferred
- 2+ ERP lifecycle implementations
- Have led a functional team or personally blueprinted operational “As-Is” and “To-Be” maps, led design workshops, implemented the new design and provided post go-live support during these experiences
Additional Preferred Qualifications:
- SAP AFS/FMS specific experience
- Cross functional understanding of SAP MM and FI Modules
- Exposure to SAP PI/PO and XML interfaces
- Exposure to integration with other SAP tools such as TM, GTS, or BW
- Exposure to integration with Manhattan PKMS/WM
- Ability to coach, motivate and empower associates to build a strong team
- Successful experience managing team’s support and project priorities
- Ability to establish and maintain effective working relationships with IT colleagues as well as internal business partners and external vendors
- Excellent analytical, problem solving, and organizational skills
- Strong functional, process, and change leadership
- Flexible and understanding of changing priorities and varying levels of urgency
- Excellent written and verbal communication skills are required
- Experience with formal presentations is desired
- Ability to effectively communicate with all levels of stakeholders
- Project Management experience
- Strong sense of personal integrity; track record of doing things the “right way”
- Motivated, self-starter who is able to operate independently or as part of a team
- Excellent analytical, problem solving and organizational skills
- Ability to operate independently or as part of a team
- Proven success assignment record