IT Team Lead

Information Technology
in Rockford
, MI
Reference: 19-02859


  • Effectively leads and manages the resources of an assigned team of IT personnel
  • Identifies, plans and implements new or enhanced business systems to meet the company business requirements in an efficient and economical manner


  • Coordinates resources, schedules and communications of SAP SD/LE and EDI, develops schedules, assigns tasks; accountable for delivery on team projects and the participation of team members to other projects and needs
  • Recommends, plans and establishes objectives to meet short and long term company service requirements
  • Estimates and costs systems project efforts
  • Confers with customers and team members to determine requirements; designs business application systems that address and solve corporate business needs
  • Utilizes business and systems knowledge to best meet customer and organizational needs
  • Manages cross-functional/full lifecycle projects
  • Manages and maintains controls and procedures to insure that all IT areas are performing significant tasks on schedule and within expense parameters
  • Establish, monitor and improve service delivery levels; reliability, availability, accuracy, serviceability and expense
  • Leads and/or assists team members and customers with problem solving related to application performance and usage
  • Manage and account for our client’s resources and assets
  • Interfaces with all levels of management to develop company requirements and obtain approval for installation of new systems
  • Acts as problem coordinator for corporate problems; identifies and analyzes problems, devises solutions through cross-functional teamwork and determines corrective action
  • Assists IS management in preparation of annual budgets and monthly cost allocations
  • Assesses requirements and work requests and assigns priorities and resolution targets
  • Develops technical and business proficiency through formal education, project assignment and interfacing with representatives of carriers and suppliers
  • Performs employment duties for team members
  • Provides input to the recruiting process
  • Accountable for disaster recovery initiatives and change management standards and procedures
  • Interacts in a cross-team capacity to meet customer and organizational needs
  • Provide 24-hour on call support, including evenings and weekends
  • Performing duties consistent with the Company’s AAP/EEO goals and policies
  • Performing other duties as required/assigned by manager


  • Bachelor’s degree or equivalent work experience
  • 5+ years experience working as an IT Functional Team Lead in an ERP package supporting Order to Cash processes
  • SAP SD and LE modules preferred
  • Exposure to standard EDI transaction sets and equivalent SAP IDOC preferred
  • 2+ ERP lifecycle implementations
  • Have led a functional team or personally blueprinted operational “As-Is” and “To-Be” maps, led design workshops, implemented the new design and provided post go-live support during these experiences

Additional Preferred Qualifications:

  • SAP AFS/FMS specific experience
  • Cross functional understanding of SAP MM and FI Modules
  • Exposure to SAP PI/PO and XML interfaces
  • Exposure to integration with other SAP tools such as TM, GTS, or BW
  • Exposure to integration with Manhattan PKMS/WM
  • Ability to coach, motivate and empower associates to build a strong team
  • Successful experience managing team’s support and project priorities
  • Ability to establish and maintain effective working relationships with IT colleagues as well as internal business partners and external vendors
  • Excellent analytical, problem solving, and organizational skills
  • Strong functional, process, and change leadership
  • Flexible and understanding of changing priorities and varying levels of urgency
  • Excellent written and verbal communication skills are required
  • Experience with formal presentations is desired
  • Ability to effectively communicate with all levels of stakeholders
  • Project Management experience
  • Strong sense of personal integrity; track record of doing things the “right way”
  • Motivated, self-starter who is able to operate independently or as part of a team
  • Excellent analytical, problem solving and organizational skills
  • Ability to operate independently or as part of a team
  • Proven success assignment record