Job Summary:
We are looking to hire a senior applications engineer who can provide comprehensive engineering services and leadership on complex projects and initiatives.
- Competent to work at the highest technical level of systems activities
- Able to provide training, mentorship and guidance to less experienced professionals
- Experience in DevOps automation using SCORCH, PowerShell or other tools is required
Job Description:
- May write code using lower-level and/or higher-level languages
- Develops and/or modifies systems for use internally
- Conducts requirements gathering and analysis
- Supports testing, deployment, and maintenance activities
- Implements strategies to increase reliability and decrease cost
- Maintains processes for internal operational effectiveness
- Develops, implements and supports a variety of technologies
- Maintains excellent working relationship with 3rd Party vendors
- Maintains centralized reporting and management for applications and services
- Implements strategies to increase reliability and decrease cost for technologies
- Documents environments and check accuracy
- Implements processes for internal operational effectiveness and continuous improvement
- Ensures data confidentiality, integrity, and availability
- Provides technical guidance to service partners as needed
- Participates in 24 x 7 x 365 enterprise operational support as required
- Provides support to remote data center facilities as requested
- Generates reports from information gathered from metrics
- Assists with preparation of documentation, user guides, and training materials
- Assists with communication of process changes, enhancements, and modifications so solutions are understood
- Exhibits working knowledge of enterprise server, storage and networking hardware and technologies, Enterprise level IT processes and procedures such Ticketing, Change Control, and other ITIL processes
- Work with R&D of new designs and technologies, monitoring/improving systems performance and maintaining disaster recovery readiness and procedures
- Work closely with the Operations teams to identify gaps and implement solutions to drive improvements in reliability, performance and availability
- Maintain systems health to ensure reliability
- Provides working knowledge of application virtualization in an enterprise environment
- Ensures proactive monitoring, alerting, reporting, and patching for all systems
- Provides working knowledge in enterprise monitoring
Qualifications:
- Requires comprehensive knowledge within own discipline and broad knowledge of disciplines within own function
- Performs specialized assignments; leads others to solve complex problems and develop non-traditional solutions
- Works independently; may require guidance in highly complex situations
- Interprets internal/external business environment
- Recommends best practices to improve processes or services
- May lead functional teams or projects with moderate risks and resource requirements
- Works within functional policies
- Impacts achievements of customer, operational, project or service objectives
- Leads others to solve complex problems
- Identifies innovative solutions through sophisticated analytical thinking
- Communicates difficult concepts
- Utilizes negotiation techniques to lead others to adopt a different point of view
Education:
- Bachelor’s degree in relevant field preferred
- Typically requires 5-8 years of related work experience